These are anxious times in the hotel industry. The pests — which hide in mattresses and bite people while they sleep — are
constantly in the news, and no place feels safe anymore.
Hotel and inn operators are feeling particularly vulnerable. Bedbugs have a habit of hitchhiking from place to place in suitcases. And disgruntled guests have a habit of broadcasting their bad experiences. A single negative posting on the likes of tripadvisor.com making a charming inn sound like a bedbug-and-breakfast can bring an establishment to its knees.
“I think the only people who were paying attention before were those who were dealing with it personally,’’ said Jeffrey White, an entomologist with BedBug Central, an online bedbug resource and host of “BedBug Central TV,’’ a weekly webcast. “With bedbugs popping up on buses and trains and theaters — places which everybody tends to use — it’s driving the media.’’
“Everyone has a right to voice their opinion, but it’s disheartening,’’ said Paul Sacco, president and chief executive officer of the Massachusetts Lodging Association. “It’s just awful that people can make claims that it takes forever to substantiate and forever to get them off when they’re false.’’
Another scourge in the industry is The Bedbug Registry, a public database of sightings in hotels and apartments in the United States and Canada. It was started four years ago by Maciej Ceglowski, a California computer programmer seeking revenge on bedbugs after being bitten by one in a San Francisco hotel. The sightings aren’t verified and are usually submitted anonymously. There have been 51 reports of bedbugs in Massachusetts hotels, Ceglowski said.
For more:Â http://www.boston.com/news/health/articles/2010/09/02/
bedbug_fears_putting_the_bite_on_hotel_industry/