Monthly Archives: November 2010
Hospitality Industry Trends: How Will Hotels And Restaurants Of The Future Improve Their Operations And Profitability? (Video)
Here is an interesting video describing some of the future trends of the hospitality industry, and more specificly hotels and restaurants.
Hospitality Industry Sustainability Initiatives: Hotel “Green Initiatives” Are Being Implemented And Maintained Through Training And Management In Spite Of Economic Downturn
Filed under Green Lodging, Guest Issues, Management And Ownership, Technology, Training
Hotel Industry Liability Issues: “Bed Bug” Court Verdicts Have Recently Found Hotel Owners Liable When “Conscious And Deliberate Behavior” Allowed Infestations To Proliferate
The recent surge in bed bugs has created an uptick in litigation against motel owners and landlords alike. duLac’s article focuses on a Maryland attorney who is filing a series of bed bug liability suits. The typical compensatory damages claim is $200,000, … Continue reading
Filed under Claims, Guest Issues, Health, Liability, Management And Ownership, Risk Management
Hotel Industry Cyber-Crime Risks: Hotels Are #1 Target For Credit Card Data Theft As Centralized Processing And Economic Downturn Delay Encryption Software Upgrades
”Because of the downturn in the economy, a lot of industries have stopped upgrading their software,” he said. “So they’re very open for being hacked at any point.” A recent study shows the hotel industry is especially open for being … Continue reading
Filed under Crime, Guest Issues, Liability, Maintenance, Management And Ownership, Risk Management, Theft
Hotel Industry Employee Issues: Unions Unite To Highlight “Housekeeper Workloads” And Workplace Injuries (Video)
Hyatt housekeepers have been given excessive work loads in cleaning extra rooms to the extent that they are experiencing numerous work injuries. In addition, their exhaustion at the end of the work day is seriously eroding their family lives. On … Continue reading
Filed under Health, Labor Issues, Liability, Management And Ownership, Risk Management, Training
Hotel Industry Health And Safety Issues: Bed Bug Infestations Have Been Reported In All 50 States And Restricted Use Of Pesticides Will Make Eradication Efforts Difficult (Video)
Prior to World War I, nearly 30 percent of all homes were infested with bed bugs. Widespread use of pesticides such as DDT all but eradicated bed bugs for nearly 50 years. But with declining use of pesticides and the … Continue reading
Filed under Guest Issues, Health, Liability, Management And Ownership, Risk Management, Training
Hotel Industry Employee Safety Issues: OSHA Will Target Hospitality Employers That Exhibit “A Pattern Of Non-Compliance” With An Aggressive Enforcement Campaign
“…if OSHA believes that the violation at a particular hotel is indicative of a pattern of non-compliance, then it will launch investigations into other hotels owned or operated by the same company. This company “profiling” should put all hotels on … Continue reading
Filed under Health, Injuries, Labor Issues, Maintenance, Management And Ownership, Risk Management, Training
Hospitality Industry Employee Issues: Hospitality Owners And Management Should Verify Employment And Utilize “E-Verify” Through The U.S. Citizenship And Immigration Services
Why E-Verify? Why do people come to the United States illegally? They come here to work. The public can, and should, choose to reward companies that follow the law and employ a legal workforce. The U.S. Department of Homeland Security … Continue reading
Hotel Spa Health Risks: Hotel Owners Found Liable In Death Of Man Who Contracted Legionnaire’s Disease In Hotel Hot Tub
“…evidence during the trial revealed the Alabama Department of Public Health determined Handley and Howard came into contact with Legionella bacteria because it was contained in the mist produced by the hotel’s hot tub. After the men became gravely ill … Continue reading
Filed under Guest Issues, Health, Liability, Pool And Spa, Risk Management, Training
Hospitality Industry Health Risks: Hotel Spas And Restaurants Must Review And Improve Air Quality And Purification Systems To Limit “Volatile Organic Compound” (VOC) Health Risks To Guests And Employees
Spas and Salons across the Country have demonstrated increasing evidence of illnesses affecting employees, customers, and even children due to the presence of Volatile Organic Compounds (“VOC”) emitted by a variety of hair, nail and other personal grooming treatments, in … Continue reading
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