Monthly Archives: January 2011
Food Industry Risks: New York Tortilla Factory Ordered To Shut Down After Employees’ Death And Discovery That Owners Did Not Carry Workers’ Compensation Insurance
The state Workers Compensation Board issued a stop-work order at the Williamsburg facility after learning the factory’s owner, Erasmo Ponce, was not offering workers’ compensation insurance to his employees. A Brooklyn tortilla factory where a man was crushed when he fell into … Continue reading
Filed under Health, Injuries, Insurance, Labor Issues, Management And Ownership, Risk Management
Hospitality Industry Guest And Employee Health: Studies Of “Smoke-Free” Law In Wisconsin Show “No Adverse Economic Effects”
“This is excellent news for employers and employees in the hospitality industry,” says Gail Sumi, Wisconsin government relations director for the American Cancer Society. “This study, like dozens of similar studies nationwide, offers more proof that going smoke-free does not … Continue reading
Filed under Guest Issues, Health, Labor Issues, Liability, Pool And Spa, Risk Management
Florida Hotel Threatens “TripAdvisor.com” With Lawsuit Over “Inaccurate Reviews” Of Cleanliness Of Hotel; Website Does Not Perform “Onsite Inspections”
A Volusia County hotel is threatening legal action after a website listed the hotel as one of the dirtiest in the country. According to state officials the report by TripAdvisor.com paints an inaccurate picture of conditions at The Desert Inn … Continue reading
Filed under Guest Issues, Health, Liability, Maintenance, Management And Ownership, Risk Management, Training
Hospitality Industry Employee Risks: New York Restaurant Employees “Secretly Tape” Owner And Supervisors And Claim Violation Of “Federal Labor Laws”
“These tapes and transcripts provide irrefutable proof that the Boathouse Restaurant has repeatedly violated federal labor laws,” said Peter Ward, president of Local 6 of the hotel and restaurant workers union. Employees at the iconic Boathouse Restaurant in Central Park have been … Continue reading
Filed under Insurance, Labor Issues, Liability, Management And Ownership, Risk Management
Hotel Industry Security Risks: Department Of Homeland Security’s “If You See Something, Say Something” Campaign Promotes Training Hotel Employees And Managers To Report “Suspicious Situations” On Property (Video)
How can your hotel ensure a sense of security and still offer a welcome and inviting environment for guests? A property’s front-line employees may well be the most crucial, yet often overlooked, element of effective hotel security. Developed in partnership … Continue reading
Hospitality Industry Technology Issues: Hotel Managers Must Recognize The Importance Of Video For Marketing, Information Sharing, Communication And Education
“… innovation is going to be led by video and many companies are not prepared to capitalize on its power. Everywhere around you people have smart phones and they do something with it that has an element of video. That is … Continue reading
Filed under Guest Issues, Management And Ownership, Risk Management, Technology, Training
Hotel Industry Technology: Hotel Owners Will Raise “Guest Satisfaction” With Increased Availability Of Mobile Device “Host-Based” Applications On Hotel Facilities And Events
“…a conference application, which put all the materials you typically get at a conference on the device, but also a directory of all the other people at the conference, with photos. We could push video and photos to the device … Continue reading
Filed under Guest Issues, Management And Ownership, Risk Management, Technology
Hospitality Industry Green Issues: Hotel Group Achieves “LEED Volume Precertification” For Its “Green Engage” Program Making Hotels 15% To 20% More Energy Efficient
IHG (InterContinental Hotels Group) the world’s largest hotel group by number of rooms, today announces that its in-house sustainability system Green Engage* has been awarded with a LEED (Leadership in Energy and Environmental Design) volume precertification established by the U.S. … Continue reading
Hospitality Industry Payment Systems Risk: Process, Controls & Instrumentation (PCI) Compliance In America Must Address “More Secure Methods Of Payment Authorization”
“…more incentives (should be) put in place to encourage more secure methods of payment authorization. One example of this is the “chip and PIN” system in use outside of the United States. In this system, credit cards use a tiny … Continue reading
Hotel Industry Health Risks: Hotels Owners Must Act To Eliminate “Sick Building Syndrome” (SBS) Including “Inadequate Ventilation”, Indoor And Outdoor “Chemical Contaninants” And Biological Contamination
“Sick Building Syndrome” (SBS) is defined as building occupants experiencing acute health and comfort effects that appear to be linked to time spent in a building, but no specific illness or cause can be identified. Inadequate ventilation: ASHRAE recently revised its ventilation … Continue reading
Filed under Food Illnesses, Guest Issues, Health, Insurance, Liability, Management And Ownership, Risk Management, Training
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