Monthly Archives: March 2011
Hospitality Industry Accident Risks: Texas Hotel Sued For Negligence In Guest “Slip And Fall” Injury
Pomrenke accuses Homewood Suites of negligence for not warning customers of the dangers of the wet floor or offering an alternative route around the area. She asks for an unspecified amount of money in damages for medical costs, loss of … Continue reading
Filed under Guest Issues, Health, Injuries, Liability, Risk Management, Training
Hotel Pool Safety Risks: “Heavily Drinking Man” Drowns At Florida Hotel “Music Week Festival” Pool Party
The busy Miami Music Week festival claimed at least one life this weekend when a man drowned during a pool party at the Clevelander hotel. The 40-year-old man from out of town was swimming in the hotel’s pool after drinking … Continue reading
Filed under Guest Issues, Injuries, Liability, Management And Ownership, Pool And Spa, Training
Hospitality Industry Legal Compliance Issues: Hotels Must Be Compliant With “Americans With Disabilities Act” (ADA) Regulations Including “Mobility Issues” For “Devices Other Than Wheelchairs”
Federal law requires hotels to give people with mobility issues access to their properties, including allowing them to use devices other than wheelchairs as long as they do not raise legitimate safety concerns. The type, size and speed of the … Continue reading
Filed under Guest Issues, Health, Injuries, Insurance, Legislation, Management And Ownership, Risk Management, Training
Hospitality Industry Guest Security: Hotel Security Depends On Management Adopting A “Global Security Program”
Effective security and risk management relies on a foundation of principles including critical rapid data flow, standardization of emergency protocols, executive leadership and effective local management, not luck. We can guarantee only that attacks against hotels will happen again. The … Continue reading
Filed under Crime, Guest Issues, Injuries, Insurance, Liability, Management And Ownership, Privacy, Risk Management, Technology
Hotel Industry Employee Injury Risks: Video From The “Health And Safety Authority” In Ireland Demonstrates “Risk Factors” Associated With Housekeepers Handling Of Laundry
Manual Handling Case Study 15 Handling Hotel Linen On Screen Text: Manual Handling: Handling of linen in a hotel bedroom Hotel employee removing linen from hotel bedroom Scene 1: A hotel employee has just finished changing the linen on a … Continue reading
Filed under Health, Injuries, Labor Issues, Liability, Management And Ownership, Risk Management, Training
Hotel Industry Information Security Risks: California Hotel Employees Union Files Suit Over Identification Cards “Encoded With Social Security Numbers”
Disney hotel union members submitted Tuesday a petition with about 1,400 signatures to managers, seeking changes to their employee cards that they say would protect them against identity theft. Unite Here Local 11, the union that represents about 2,100 hotel … Continue reading
Filed under Labor Issues, Liability, Management And Ownership, Technology, Theft
Hospitality Industry Workers Comp Risks: Virginia Hotel Employee Awarded Workers Comp Benefits After Fall In Restroom Injures Shoulder Already Receiving Medical Treatment
The Virginia Court of Appeals found that a cook’s right shoulder injury was not related to a preexisting condition so it awarded him benefits. A cook for a hotel slipped on a wet floor in the restroom at his workplace … Continue reading
Filed under Claims, Health, Injuries, Insurance, Labor Issues, Liability, Management And Ownership
Hotel Industry Pool Risks: Texas Hotel Indoor Pool Chlorination System Sickens Dozens Of Guests
Dozens of people, mostly children, were treated for unknown respiratory ailments Saturday after swimming in a South Lubbock hotel pool. First responders set up a medical triage in front of Embassy Suites hotel, Slide Road and South Loop 289, to … Continue reading
Filed under Guest Issues, Health, Injuries, Pool And Spa, Risk Management
Hotel Industry Accident Risks: Guests At Two Florida Hotels Are Critically Injured And Die In Falls At Properties
The Auburn Villager has confirmed that Mary Beth Goodner, an Auburn University student and long-time Auburn resident, has died in an accident in Key West, Fla., during AU’s spring break. Allyson Crean, public information officer for the Key West Police … Continue reading
Filed under Guest Issues, Health, Injuries, Liability, Management And Ownership, Risk Management
Hotel Industry Credit Card Security: “Cyber Criminals” Steal Credit Card Data On Hotel Computer Systems That Lack Critical Firewalls
Cyber criminals are systematically attacking systems that store credit card data, including Point-of-Sale and Property Management Systems. The criminal organizations are highly structured and integrated with the world’s organized crime rings. Detailed forensic analysis by law enforcement agencies and specialized … Continue reading
Filed under Crime, Guest Issues, Liability, Management And Ownership, Risk Management, Technology, Theft
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