Hospitality Industry Guest Safety: Hotel Management Must Have "Guest Privacy" Policies To Protect Names And Room Locations

“…Privacy is key when it comes to safety in a hotel, most importantly at check-in…”

“If the person giving you your key says your name out loud or your room number, you want to be sure to get another key and another room, because anyone lingering in the lobby could overhear that.”

  • Female travelers should “never put down your name. Just put down your initials and never indicate you’re just one person.”

Greg O’Neill, who heads up security at Boston’s Mandarin Oriental, says security measures generally work, when guests use them:

  • … take advantage the in-room safe. You’ll find this in most every hotel
  • …take advantage of the peephole in the door, and be aware of the nearest exit

Here’s another tip: check crime statistics for particular neighborhoods before making a hotel reservation. Most police web sites will have those details.

Security experts also suggest taking your room key out of the little envelope they give you at check-in, because it usually has your room number on it.

For more:  http://www.14news.com/story/16068750/experts-providing-hotel-safety-tips-around-the-holidays

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2 Comments

Filed under Crime, Guest Issues, Labor Issues, Liability, Management And Ownership, Privacy, Risk Management, Training

2 Responses to Hospitality Industry Guest Safety: Hotel Management Must Have "Guest Privacy" Policies To Protect Names And Room Locations

  1. Melodee Davisson

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  2. Melodee Davisson

    Did you know that travelling does not have to be cost prohibitive? Each time you see a Priceline commercial you wonder just how true their claims really are. If you know how to correctly use Priceline or any of the other discount travel sites, you could easily get discount hotel reservations every single time. There is, however, a trick to doing this.