Monthly Archives: December 2011
P3 Hospitality Industry Risk Report: “Hotel Cold Weather Checklist” Presented By Risk Manager Joe Fisco Of Petra Risk Solutions (Video)
Petra Risk Solutions’ Risk Manager, Joe Fisco, offers a P3 Hospitality Risk Report – ‘Hotel Cold Weather Checklist’. P3 ( Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America ’s largest independent insurance brokerage devoted … Continue reading
Filed under Insurance, Liability, Maintenance, Management And Ownership, Risk Management, Training
Hospitality Industry Property Risks: Texas Hotel “Service Elevator” Malfunctions Resulting In Housekeeper’s Fatal Six Story Fall
In Texas, licensed inspectors must check elevators annually. The service elevator at the Crockett Hotel was installed in 1981 and its last annual inspection was in December 2010, according to the most recent records on file with the licensing department. … Continue reading
Filed under Injuries, Insurance, Labor Issues, Maintenance, Management And Ownership
Hospitality Industry Employee Risks: Texas Hotel Uses Video Cameras To Identify Housekeeper Who Used “Portable Electronic Skimmer” To “Steal Guest Credit Card Numbers”
“…a number of guests who suspected someone had entered their rooms and stolen their credit card information, even though they were still in possession of their credit cards. Charges usually were applied to the credit cards several days after the … Continue reading
Hospitality Industry Liability Risks: Hawaii Hotel Is Found “Liable” In “Slip-And-Fall Accident” As State Supreme Court Rules “Known Or Obvious Danger” Defense Not Viable
“…Michele R. Steigman sought to recover damages after suffering a slip-and-fall accident while she was a guest of Outrigger Enterprises’ Ohana Surf Hotel….The case went to trial, and a jury found that Outrigger was not negligent…” “… in Hawaii, the … Continue reading
Filed under Claims, Guest Issues, Injuries, Insurance, Management And Ownership, Risk Management
Hospitality Industry Legal Risks: New York Hotel Found Guilty Of Fostering A “Hostile Environment” For A Black Employee In Racial Discrimination Lawsuit
“…He was the only black employee in that department, the suit said, and several other mechanics and supervisors frequently used a racial epithet when he was around, apparently in an effort to cause him discomfort…The suit contended the hotel’s management … Continue reading
Filed under Insurance, Labor Issues, Liability, Management And Ownership, Risk Management
Hospitality Industry Employee Risks: “Introduction To California’s Workers’ Compensation System” (Video)
Learning the rights of an injured worker under California’s workers’ compensation system. This video follows several workers’ compensation case scenarios and provides basic information and resources for obtaining further assistance and/or information.
Filed under Health, Injuries, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management
Hospitality Industry Alcohol Risks: Hotels And Restaurants Hosting “Office Parties And Charity Events” Need To Insure Against “Liquor Liability”
“…office parties and charity events…can provide opportunities for professionals to mingle casually with their co-workers and clients and can help boost employee morale…(but) they can also prove to be a liability for businesses that serve alcohol…” “…when business owners host … Continue reading
Hospitality Industry Employment Risks: California Hotels Must Have Comprehensive Corporate Policies To “Manage” Independent Contractors To Avoid “Steep Penalties” For “Willfully Misclassifying Employees”
On October 9, 2011, Governor Jerry Brown signed California Senate Bill 459 (“SB 459″), which adds sections 226.8 and 2753 to the California Labor Code. SB 459, effective January 1, 2012, imposes steep penalties on employers who willfully misclassify employees. … Continue reading
Hospitality Industry Health Risks: “Bed Bugs” Have Become Increasingly “Resistant To Chemicals” Used To Treat Hotel Infestations
These mostly nocturnal feeders are difficult to control, not only because they are adept at avoiding detection by crawling into creases of soft furnishing but also because they have developed a resistance to many of the chemicals that have been … Continue reading
Filed under Guest Issues, Health, Insurance, Liability, Management And Ownership, Risk Management, Training
Hospitality Industry Food Safety: “Top Restaurant In America” Fails Inspection By Chicago’s “Food Protection Division”; Results Posted On New “Online Reporting System”
“…the most common infraction is improper food temperatures…what’s important is how quickly they are corrected…” Beginning this November the City of Chicago made it easy for residents to check in on the health and safety record of their favorite restaurants … Continue reading