“…(the lawsuit) is against…Marriott and the former Hickory Ridge Marriott Conference Hotel for failing to 
provide guests with a sanitary rooms, failing to inspect and exterminate rooms and failing to recognize signs of bed bug attacks, among other claims…”
Two women filed a lawsuit Monday in Cook County Circuit Court againstMarriott International Inc.and a now-closed Lisle Marriott Conference Center after claiming they and their respective children received numerous bed bug bites while staying at the hotel last August. April, Safford and the two children stayed at the suburban hotel from Aug. 6 to Aug. 15, 2011, according to the lawsuit.
During her stay at the hotel, April noticed bumps and bites all over her child’s “arms, hands, back, legs and scalp†while helping him get dressed, according to the lawsuit. She brought this to the attention of the manager, who asked if April had made a request for clean sheets, the lawsuit says.
The two women and both children were diagnosed as having “numerous bed bug bites from a significant infestation,†according to the lawsuit.
This will certainly be an interesting case. Marriott has a very good reputation in general, and I would presume their locations have an excellent bed bug management program in place. The outcome of this case will show either how a case is handled ideally or perhaps some weak points in implementation of the program. I would hope the former.
I wonder why the location was closed…
this case is an important one to follow, and I hope that the outcome is well reported on your site.
Sam Bryks, M.Sc. Board Certified Entomologist
Toronto, Canada
This will certainly be an interesting case. Marriott has a very good reputation in general, and I would presume their locations have an excellent bed bug management program in place. The outcome of this case will show either how a case is handled ideally or perhaps some weak points in implementation of the program. I would hope the former.
I wonder why the location was closed…
this case is an important one to follow, and I hope that the outcome is well reported on your site.
Sam Bryks, M.Sc. Board Certified Entomologist
Toronto, Canada
If we keep hygiene while running our hospitality industry then, its too easy to keep this risk away.
If we keep hygiene while running our hospitality industry then, its too easy to keep this risk away.