Author Archives: hospitalityrisksolutions
Hospitality Industry Guest Disability Risks: “Q&A: Accessibility Requirements For Existing Swimming Pools At Hotels And Other Public Accomodations”
What is the effective compliance date of the ADA standards for accessible pools? The effective date of the 2010 Standards generally is March 15, 2012. However, and in response to public comments and concerns, the Department has extended the date … Continue reading
Hospitality Industry Property Risks: Illinois Hotel Fire Starts In “Maid’s Closet” And Forces Evacuation
“…The blaze was confined to the maid’s closet and elevator area and did not spread to other floors of the hotel…the venting system for the building was used to clear smoke from the building…” Fire in a fourth floor maid’s … Continue reading
Filed under Insurance, Risk Management, Maintenance, Management And Ownership, Fire
Hospitality Industry Property Risks: Oklahoma Restaurant Fire Starts On Kitchen Stove And Spreads Through Vent Onto Roof; Inspectors To Determine If Fire Suppression System Functioned Properly
“…Officials were waiting for a code inspector to determine whether the kitchen’s fire suppression system was functioning, which could determine when they would allow the restaurant to reopen…” The blaze began on a stove at El Tequila Mexican Restaurant and … Continue reading
Filed under Claims, Fire, Insurance, Liability, Maintenance, Management And Ownership
Hospitality Industry Information Risks: Man Arrested In Texas Hotel Room At Center Of “Extensive Identity Theft Operation”
“…(He) is charged with the possession of marijuana and meth. But inside his hotel room at the Hyatt Regency in Dallas police found 400 to 500 credit cards, debit cards, gift cards and social security numbers. There was evidence of … Continue reading
Filed under Liability, Crime, Theft, Risk Management, Management And Ownership, Guest Issues, Technology
Hospitality Industry Security Risks: Texas Hotel Guests Have Laptop And iPad Stolen From Room; GPS Tracking Feature Leads Police To Thieves
“…Police say hotel guests returned to their room to find their key card no longer worked. Once they had a new key, they discovered someone had stolen a laptop computer, wallet, a cell phone and the iPad from the room…” … Continue reading
Filed under Crime, Guest Issues, Liability, Management And Ownership, Privacy, Technology, Theft
Hospitality Industry Legal Risks: Texas Hotel Sued By Woman For “Negligence And Defamation” After Air Conditioning Unit In Room Causes Fire
”…she lost her laptop, college course materials and “over 30 billable hours worth of work for freelance architecture jobs she was in the process of completing at the time the fire occurred.” She seeks damages for negligence and defamation. … Continue reading
Filed under Fire, Guest Issues, Insurance, Liability, Maintenance, Management And Ownership, Risk Management
Hospitality Industry Security Risks: Colorado Hotel Clerk “Doused With Lighter Fluid” By Robbery Suspect
A robber doused a hotel clerk with lighter fluid at around 1:30 a.m. Saturday and threatened to set the clerk on fire at the Clarion Hotel. The hotel is in the 300 block of West Bijou Street. Police said the … Continue reading
Filed under Crime, Labor Issues, Management And Ownership, Theft
Hospitality Industry Legal Risks: Dept. Of Justice Extends Deadline For ADA “Pool Lifts” Requirements Until Jan 31, 2013; “Fixed Lift” Requirements Still Apply To Pools & Spas Under Construction Or Being Altered
“…the Department of Justice (DOJ) last night announced a substantial postponement of the ADA compliance date for existing pools and spas with ADA requirements for accessible entries. The new compliance date – January 31, 2013 – is more than an … Continue reading
Hospitality Industry Guest Risks: Police Arrest Massachussetts Hotel Guest For “Disturbing The Peace” After Refusing To Cease Loud Noises In Room
“…hotel security personnel stated that they had received multiple complaints relative to loud and unsettling noises coming from one of the rooms in the hotel…” “…When told the hotel had a right to disinvite guests for bad behavior and excessive … Continue reading
Filed under Crime, Guest Issues, Labor Issues, Management And Ownership, Privacy
Hospitality Industry Legal Risks: Nevada Hotel Sued For “Pregnancy Discrimination” By Room Service Sales Employee; Additional “Class-Action” Allegations For Unpaid Wages
In the same filing to sue the hotel for unspecified damages for pregnancy discrimination, Megia also made class-action allegations for unpaid wages on behalf of the hotel’s employees. “…employees were not permitted to wear their uniforms outside work and had … Continue reading
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