If you are near Anaheim, CA, you don’t want to miss CH&LA’s annual seminar on the new laws affecting hoteliers in 2017.
Our very own Todd Seiders, Director of Risk Managment, will be presenting at the seminar.
Register today at CH&LA
Category Archives: Conferences
Petra will be at CH&LA’s New Year, New Laws Seminar – Anaheim
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Filed under ADA, Bed Bugs, Conferences, Employee Practices, Food Illnesses, Guest Issues, Hotel Employees, Hotel Industry, Housekeeping, Human Resources, Legislation, Management And Ownership, OSHA, Pool And Spa, Privacy, Risk Management, Technology
Join Petra Risk Solutions at CH&LA’s S.A.F.E Forum & Expo
Register today at CH&LA
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Filed under Conferences, Crime, Guest Issues, Hotel Employees, Hotel Industry, Risk Management, Theft, Training
Successful Education Session at CH&LA SoCal Conference
Petra Risk Solutions had a successful education session at CH&LA‘s SoCal Conference. Todd Seiders, CLSD, Director of Risk Management, presented “Today’s Safety & Security Challenges for Hotels”. Over 100 people attended! They walked away educated and with a better understanding on how to handle phone scams, human trafficking situations, renting hotel room to minors, ADA scams, and the recent Erin Andrews/ privacy ruling. 
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Filed under Claims, Conferences, Crime, Guest Issues, Hotel Employees, Hotel Industry, Hotel Restaurant, Insurance, Risk Management, Theft
Join Petra Risk Solutions at CH&LA’s California Conferences
For more information on the Northern California Hotel & Lodging Conference, click here!
For more information on the Southern California Hotel & Lodging Conference, click here!
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Filed under Conferences, Hotel Industry, Management And Ownership, Risk Management, Technology
The 2016 Hospitality Law Conference
Intensive Hospitality Education. Exceptional Networking. It’s Not Just for Lawyers.
From development deals to management agreements, from food and beverage liability to labor and employment, and from claims management to anti-trust issues, the latest cases, trends and challenges in compliance, finance, law, risk, safety, and security are up for exploration at the 14th Annual Hospitality Law Conference, February 22-24, 2016.
The Owner Management Summit, co-located with The Hospitality Law Conference – 2016, intersects legal, finance and technology and includes sessions on: who owns the data, who is responsible for the data, development and unwinding management contracts.
The Hospitality Insurance and Loss Prevention Summit, co-located with the Hospitality Law Conference, includes sessions on risk management, the top claims in 2015, and coverages for cyber & data breaches.
Hotel and Restaurant Corporate Counsel have several opportunities to meet with their peers in facilitated conversations to explore common challenges, solutions and law department management.
Also featured during The Hospitality Law Conference – 2016, are break-out sessions and roundtables in Food & Beverage, Lodging, and Human Resources & Labor Relations.
Join Petra Risk Solutions’ very own Todd Seiders for, “Discussion of Most Frequent Claims and How to Prevent Them”
Slips, falls, breaks, disruptions. If you are involved in the hospitality industry, you face very real threats to your financial well-being and your reputation. A security breach at your property, a slip by a patron, a defect in construction, or a natural disaster are examples of problems that could and should be addressed by your risk management program and your insurance. In this session, Todd Seiders, Director of Loss Control at Petra Risk Solutions, and Allen Wolff, Insurance Recovery Attorney with Anderson Kill, will identify and analyze some of the most frequent claims that arise in hospitality industry and will offer analysis and insight for managing the risk of such claims, mitigating the losses caused by them, and obtaining insurance coverage for them.
Click here for more infomation on:Â TODD SEIDERS
And for more info on the conference:Â http://bit.ly/1KfrDiI
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Filed under Conferences, Hotel Restaurant, Management And Ownership, Risk Management
3 Tips Hoteliers Can Learn From Expedia
Bigger and faster.
That’s how Expedia executives characterized the overall travel industry in 2016 from their vantage point during the company’s annual partner conference.
The company disclosed highlights from the data it collects on travel booking and activities and shared updates on its business following a year when Expedia grew larger than ever, following its acquisition of Orbitz earlier this year and announcement of intention to acquire HomeAway.
Here are three top-level tips Expedia speakers shared during the conference that can benefit hoteliers:
1. Don’t have a mobile strategy yet? Get one.Â
Expedia President and CEO Dara Khosrowshahi reminded attendees how important a hotel’s mobile presence is, not only because that’s where bookings are increasingly moving, but also because guests who spend countless hours connected to their mobile devices are more likely to connect more frequently with their travel providers.
But it’s more than just having a mobile presence, he said. More important is having cross-platform compatibility.
“You have to be able to optimize across devices and build an experience across devices,†he said. “We’ve found that 48% of our customers who make a purchase on Expedia have accessed two or more different devices before that purchase.â€
Cyril Ranque, Expedia’s president of lodging partner services, shared data that while mobile use is increasing among travelers searching for hotels, mobile users search fewer properties before booking than desktop users do.
“This means that the consideration set is smaller on mobile, so you need a clear, strong mobile strategy to make sure your hotel is in the consideration set of the customer,†he said.
For more:Â http://bit.ly/1lIGGH1
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Filed under Conferences, Employee Practices, Hotel Employees, Hotel Industry, Management And Ownership, Social Media, Technology
Hospitality Industry Conference Update: “Petra Hospitality Update: CH&LA Southern CA Conference”
Join Petra Risk Solutions at CH&LA’s
Southern California Hotel & Lodging Conference
Wednesday, September 23, 2015 at 8:00am – 5:00pm
This one-day event includes educational sessions, a trade show, and networking is free to all hotel staff. Each year over 500 hoteliers attend and take advantage of all that is offered at this very special event.Â
Petra Risk Solutions’ very own Brad Durbin, Jennifer Lisanti and Todd Seiders will be presenting at the education sessions
click here to learn more..
[vimeo https://vimeo.com/138772085 w=500&h=281]
Petra is proud to partner with CH&LA and the endorsed broker for:
Insurance  *  Employee Benefits  *  Education
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Filed under Conferences, Guest Issues, Hotel Industry, Management And Ownership, Risk Management, Social Media, Technology, Theft
Hospitality Industry Conference Update: “2015 CTSSA Fraud Conference”
The 2015 California Tourism Safety and Security Conference is being held Thursday, September 17, 2015 at the beautiful Island Hotel in Newport Beach, California. This half day conference is centered around fraud
and forgery detection and prevention at your business. With subject matter experts instructing in hands-on, nuts and bolts training format, you will see first hand how criminals forge fraudulent credit cards, wash checks, and take advantage of your unsuspecting business.
Together with several California law enforcement, security, and tourism industry organizations, the Association plans and hosts the nation’s largest training conference dedicated to issues of safety & security for visitors and visitor venues.  The annual conference features timely new training topics each year, presented by experienced practitioners and subject matter experts.  Content and logistics are planned and coordinated by a committee of CTSSA volunteers, chaired by Dave Wiggins.
The event includes a full day of training, plus the Tech Expo which showcases emerging tools & technologies, as well as a keynote address, and hosted luncheon and cocktail reception.  The conference has been praised for its timely and relevant “nuts-n-bolts†training content, as well as its valuable networking opportunities.  The conference has been held at various locations throughout California. Participants come from all across the United States.  Participation is by pre-registration, and is open only to qualified working professionals.
For more:Â http://bit.ly/1Mt3G6e
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Filed under Conferences, Hotel Industry, Management And Ownership, Risk Management, Theft
Hospitality Industry Conference Update: “California Hotel Owner Conference”
Come out and see Brad Durbin from Petra Risk Solutions in the educational session:
Hotel Cyber Liability: Â Claim Trends & Cost Analysis
Last year’s Hotel Owner Conference was a huge success! Â So back by popular demand, join the California Hotel & Lodging Association, June 11-12, 2015 at the historic, state-of-the-art Silverado Resort & Spa, in the world-famous Napa Valley. The conference will bring together hotel owners, brands, brokers, CEO’s and other hotel industry experts for a conference all about networking, deal-making and high-level education.
For more: http://bit.ly/1PQrLri
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Filed under Conferences, Hotel Industry, Management And Ownership, Risk Management, Training
Hospitality Industry Conference Update: “Hospitality Law Conference”
Hospitality Law Conference
Presented by Anderson Kill and Petra Risk Solutions: Tuesday, June 2, 2015 at The Cornell Club in New York
For more:Â http://bit.ly/1RdDoqn
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Filed under Conferences, Hotel Industry, Risk Management, Training
