Category Archives: Crime

Hospitality Industry Information Risks: “Cyber-Risk Insurance” Protects Businesses Against “Data Breaches”

…CFOs are looking for insurance against cyber threats. In the past few years,  cyber-risk coverage has become one of the fastest- Cyber Risk Insurance Graphicgrowing businesses for insurers…Businesses, government agencies, hospitals and schools in  the U.S. reported 343 data breaches this year through July, reports CFOJ’s  Maxwell Murphy. That exceeds the number reported in all of 2006 and puts 2013 on  pace for 588 breaches, the most since 2010…”

Data breaches have been on the rise after a dip in the past two years, and experts say the publicly disclosed breaches of computer networks may be only a  fraction of the total.

Cybersecurity used to be something that Ciena CFO James Moylan Jr. delegated. But now he spends as much as 10% of his time making sure  Ciena and its technologies are protected from hackers, cutthroat competitors and other potential cybercriminals. “With all the things that have been in the  news—hackers and, frankly, the Chinese—it’s all caused us to think about” how to cut the potential cost of a data breach, he says. The average cost of a breach  is about $188 per stolen record, and the average loss per incident is $9.4 million, according to a study last week from the Ponemon Institute.

For more:  http://stream.wsj.com/story/latest-headlines/SS-2-63399/SS-2-300092/

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Hospitality Industry Crime Risks: New York Restaurant Employees Arrested For Identity Theft; Skimming Device Used To Steal 30 Customer Credit Cards

“…four (employees) were arrested…(and) found to have outstanding federal warrants for deportation and turned over to the Department of Hospitality Industry Identity TheftHomeland Security…Heng Li, 27 of Brooklyn had a credit card skimming device and a counterfeit Michigan ID card.  He was charged with possession of a forged instrument, scheme to defraud, unlawful possession of a skimmer device and unlawful possession of personal identification information, it is also believed he is in this country illegally…”

The Bethlehem Police Department raided the Golden Town Buffet Monday morning in connection with an identity theft investigation.  The restaurant is located at 385 Route 9W in Glenmont.

According to the department, customers credit card and debit card information was compromised after they ate at the restaurant sometime between June 14th and August 5th.  Bethlehem Police are asking anyone who used their card at the restaurant during that time frame to check their bank statements and immediately report any fraudulent transactions to their respective bank and local law enforcement agency as soon as possible.

The Bethlehem Police are being assisted in this investigation by the Albany Police, Colonie Police, New York State Police New Scotland, New York State Police Clifton Park, East Greenbush Police, US Secret Service and Department of Homeland Security.

Li was arraigned in the Town of Bethlehem Justice Court on Monday evening and remanded to the Albany County Jail without bail.  He is due back in court on Thursday.

For more:  http://www.cbs6albany.com/news/features/top-story/stories/police-golden-town-buffet-customers-credit-debit-card-information-stolen-10092.shtml

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Hospitality Industry Crime Risks: Florida Hotel Manager Charged With Stealing Over $42,000; Diverted Company Charges To Personal Account

“…According to court documents, (the defendant) ran a scheme in which she made various charges from the company account into six of her Hotel Employee Theftpersonal accounts…part of her duties included checking guests into the hotel and processing cash and credit card payments…from early 2009 to late 2010, authorities say she diverted $42,954.32 from the company account…”

A former employee of a Tallahassee hotel is facing charges she stole more than $42,000 from the business by diverting money onto personal credit cards. Chyrell Martin, 33, a former front desk clerk and manager at the Collegiate Village Inn was booked into Leon County jail on Monday. Martin, of Georgia, is facing charges of grand theft and fraud to obtain property.

Martin, who worked as a manager at the hotel from 2005 to 2010, resigned suddenly in Oct. 2010 after the investigation into the irregularities on the company account began, according to court documents.

She is currently in Leon County jail.

For more:  http://www.tallahassee.com/article/20130730/NEWS/130730007/

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Hospitality Industry Safety Risks: Ohio Hotel Sued For “Negligence” By Family Of Security Guard Stabbed To Death By Homeless Man; “Unlocked Outside Stairwell Doors” Posed Safety Threat

“…(the suit claims) the  hotel was obligated to provide a safe place for its employees to work, (but) the outside stairwell doors were left unlocked as Hotel Wrongful Death Lawsuitspart of hotel  policy…the suit claims the  hotel’s employees routinely left exit doors to the stairwells unlocked from the  outside, and the family’s attorney said this allowed the homeless (man) to come inside and sleep…the  safety threat posed by the unlocked doors was foreseeable and should have been  prevented…”

The family of a security guard who was stabbed to death while on duty has sued  the hotel where he worked. Richard Campbell was  stabbed to death on his 58th birthday, Dec. 7, when he confronted a man in the  stairwell of the Hilton Netherland Plaza in downtown Cincinnati. Joseph Tucker pleaded  guilty last month to one count of murder in the slaying and was sentenced to 15  years to life in prison.

Tucker said he was high on  marijuana and drunk at the time, and he said he’s not sure why he stabbed  Campbell. Police said Tucker was in  the process of stealing something when the security guard confronted  him. Campbell’s brothers and  sisters filed a lawsuit Tuesday in Hamilton County Common Pleas Court, claiming  the hotel was negligent.

Read more: http://www.wlwt.com/news/local-news/cincinnati/family-of-slain-security-guard-sues-hotel/-/13549970/21181176/-/qbalbyz/-/index.html#ixzz2aLjd0nBP

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Filed under Crime, Guest Issues, Injuries, Insurance, Labor Issues, Liability, Maintenance

Hospitality Industry Theft Risks: Vermont Motel Employee Charged With “Felony Embezzlement” After Stealing $220,000; Cashed Fraudulent Checks In Another Town To Escape Attention

“…(the defendant) is accused of using her position as the part-time bookkeeper for the Shire Riverview motel to divert over $220,000 to her personal use, primarily through a series of checks that were made out to herself and through electronic payments of her own household bills Hotel Employee Theftdirectly from the inn’s bank account…Although the Inn had a computerized QuickBooks system that the DiCarlos said they reviewed periodically, Dorothy DiCarlo wrote that Smith appeared to have defeated it by entering “phony bills” from companies that the inn routinely did business with, paying them, and then at the last moment changing the business name on the payee line of the checks to her name.  DiCarlo said Smith appeared to have cashed all of the fraudulent checks using a night deposit box at a branch of their bank in another town so as not to bring the unusual checks to the attention of the Woodstock branch which she said might have been quicker to catch the discrepancies…”

A Woodstock woman entered an innocent plea to a single felony count of embezzlement Thursday afternoon before being released from the Windsor County Courthouse in downtown White River Junction on personal recognizance conditions.

Shire Riverview owner Dorothy DiCarlo said she never suspected Smith and instead stumbled on the alleged thefts after she returned from vacation in late March and she was surprised by how low the balances were in the Inn’s operational account. DiCarlo wrote in her statement to police that she started flipping through checks to see what was going on and the very first one she happened to look at was made out directly to Smith for $2,400.

DiCarlo said when she asked Smith why she would need to write a check to herself Smith would not answer her directly and instead kept saying, “I will take responsibility for that check.”

Concerned, DiCarlo said she and her husband Vincent began looking through their business records that evening and quickly found over $50,000 in suspect payments to Smith and to her personal creditors for things like her home cable, propane, and phone bills that appeared to have been paid electronically from the Inn’s bank accounts.

For more:  http://www.thevermontstandard.com/2013/07/motels-ex-bookkeeper-pleads-not-guilty-to-embezzlement/

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Hospitality Industry Technology Risks: Hotel Wi-Fi And LAN Networks Remain Vulnerable To Being Hijacked

“Whether it’s paid or not, whether there’s a password involved or not, nearly all of them are completely unsecure,” he said. “The reason that Wi-mobile technologyFi hotspots put passwords on their Wi-Fi is not to protect the individual, but rather to limit usage…LAN technology evolved years ago for use within organizations where security was never thought to be a major issue. The result is that most of today’s LANs can be hijacked, and all communication can be easily captured and stored on an unseen laptop.”

Private Communications Corp., a Connecticut-based digital-security company, reports that more than half of the 24 million Wi-Fi networks thought to exist worldwide are unencrypted, meaning they’re effectively open to anyone within radio range.

That statistic is particularly alarming when juxtaposed with another from the same company: In the United States, an estimated 43 million people use Wi-Fi hotspots to conduct personal or professional business.

Lawson said travelers should be wary even when connecting directly to a local area network, or LAN, offered by, say, a big-name hotel.

For more:  http://www.dispatch.com/content/stories/business/2013/07/14/on-vacation-your-hotel-wi-fi-might-be-vulnerable-to-hacker.html

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Hospitality Industry Theft Risks: Florida Hotel Employee Arrested In “Fraudulent Overbilling” Scheme; Over $220,000 In Orders And Fake Bids

“…(the defendant) used her job with the hotel’s management team to allow her husband — who owns two supply firms that outfitted the hotel with items like wallpaper, tiles and carpeting — to overbill for more supplies than were actually ordered….(she) was in charge of purchase Hotel Employee Theftorders for the hotel, and inspected guest rooms for damages to determine what needed replacing…the two went as far as concealing their relationship so as not to arouse suspicion from co-workers or auditors. The 22-page arrest affidavit also claims the couple produced fake bids so it appeared Jorge Maquilon’s companies, Decomax and Emporium Supplies, were the best supply source for the airport hotel. In some instances, the affidavit says, Jorge Maquilon ordered supplies — primarily wallpaper — that the hotel had four years’ worth of in storage…”

A husband and wife hired to oversee the purchase of supplies at the Miami International Airport Hotel were arrested Monday, accused of bilking Miami-Dade County out of $222,000 by jacking up prices and lying about the quantities of items purchased.

Jorge Isaac Maquilon and his wife, hotel employee Ivy Evans-Maquilon, both 54, were taken into custody by Miami-Dade police and charged with a single count of organized fraud and two counts of grand theft. Peruvian nationals, both were required to turn in their passports. They were behind bars at the Turner Guilford Knight Correctional Center late Monday afternoon, with bond set at $60,000 each.

Read more here: http://www.miamiherald.com/2013/07/15/3501584/arrests-made-in-overbilling-probe.html#storylink=cpy

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Hospitality Industry Crime Risks: Florida Hotel Guest Room Thief Arrest Assisted By Surveillance Camera Footage; Followed Housekeepers Into Rooms To Steal Cash, Personal Property

“…(the defendant) walked into a room that a maid was cleaning, flashing a hotel card and telling the maid that it was his mother’s Hotel Room Theftroom…after the maid finished and left, Johnson took off with $1,800 in cash, $10,000 in jewelry, an iPad and Chanel purse…Miami Beach Police caught a break when they obtained hotel security camera footage of the suspect leaving the building…”

Miami Beach Police arrested a suspect Thursday in a month-old burglary case, only to find that he was wanted by six other police departments and was responsible – by his own admission – for 14 other burglaries in Miami Beach alone. Johnson, of Miami Gardens, was brought in for questioning in connection with a June 8 burglary at the Miami Beach Resort and Spa Hotel where $20,000 in cash, jewelry, and electronics were stolen.

The room’s actual residents, Brazilian tourists Aparecida Pata, 58, and Denize Ferreira, 73, returned from breakfast to find their room ransacked.

After he was arrested and read his Miranda rights, Johnson confessed to the other burglaries.

Read more here: http://www.miamiherald.com/2013/07/04/3485443/man-arrested-in-beach-hotel-theft.html#storylink=cpy

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Hospitality Industry Employment Risks: Massachusetts Hotel Manager Charged With Stealing Over $300,000 Over Two Years; Created Fake Employees And Cashed Checks

“…the fake employees would appear on the payroll and receive a paycheck.  Anjanel would then ask another person to cash the checks and that Hotel Employee Theftperson would give all of the money to the defendant…Anjanel would also wire the money to Guatemala, using her own name and also asking others whom she knew to wire the money on her behalf…Over the two year period, Anjanel stole more than $300,000 from the two hotels…”

A Lawrence woman was arraigned Friday on larceny charges for allegedly stealing more than $300,000 from two hotels where she worked as a manager, according to a release from Middlesex District Attorney Marian Ryan.

Authorities allege that in 2010 when Anjanel was working as the manager of the Residence Inn at 1775 Andover Street in Tewksbury, she was responsible for and had access to hotel finances including payroll and petty cash, as well as the authority to make hiring decisions.

According to the release, Anjanel used her responsibilities as manager to add three employees to the hotel’s payroll. These employees were never on the schedule, and never actually worked at the hotel, according to the release.

For more:  http://tewksbury.patch.com/groups/police-and-fire/p/hotel-manager-charged-with-stealing-from-tewksbury-hotel

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Hospitality Industry Crime Risks: Pennsylvania Restaurant Manager Indicted For Stealing $75,000 Through “Fraudulent Transactions”

“…(the former manager) allegedly stole the money through “fraudulent transactions at the restaurant,” which may have fueled his gambling, hospitality industry employee theftstate police spokesman Lt. Stephen Jones said in September…(the owner) reported the thefts the same month Suozzo was arrested, according to court documents.   It was not clear how he discovered the alleged crime had taken place…”

A former manager at a White Township restaurant and golf club was indicted today on a theft charge after he allegedly stole more than $75,000 from his employer to fund a gambling habit. A Warren County grand jury returned an indictment today against James Suozzo, 56, of Route 57 in Franklin Township, on a theft charge.

At the time of his arrest in September, New Jersey State Police said Suozzo stole tens of thousands of dollars from Top of the Green Restaurant at Apple Mountain Golf Club while working as a restaurant and banquet manager. The investigation revealed Suozzo stole from April 2009 to June 4, 2011, court documents said.

Kiszonak did confirm Suozzo was fired.

For more:  http://www.lehighvalleylive.com/warren-county/express-times/index.ssf/2013/06/former_top_of_green_resturant.html

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