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Category Archives: Injuries
Hospitality Industry Pool Risks: Hotel Pools And Spas Are Not Considered Safe If "Drain Covers Are Broken, Missing Or Cracked" (Video)
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Filed under Guest Issues, Health, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Pool And Spa, Training
Hospitality Industry Swimming Pool Risks: Hawaii Hotel Owner Must Face Trial Over "Near Drowning And Incapacitation" Of Woman
“Under Hawai’i law, a landowner has a duty to use reasonable care for the safety of all persons reasonably anticipated to be on the premises….Further, Hawai’i courts recognize that a hotel has a ‘special relationship’ with its guests […] to protect the latter against unreasonable risk of physical harm.”
  
   “…Court precedent found in 2010 with Robbins v. Marriott Hotel Services establishes that hotels may have to take extra steps to warn guests about “an open and obvious danger.”
 Royal Lahaina did not have an on-duty lifeguard, only a sign that said, “Warning: No Lifeguard on Duty,” according to the complaint.
A California travel agency must face a trial to determine whether it is liable for the near drowning of a woman who used a hotel pool despite a sign that alerted guests there was no lifeguard on duty, a federal judge ruled.
Song Meyong Hee is now “incapacitated” and “a vegetable,” after sinking in a Royal Lahaina Resort swimming pool and suffering severe hypoxia, according to the complaint filed by Song’s husband and children.
For more:Â http://www.courthousenews.com/2011/12/06/42001.htm
Filed under Injuries, Insurance, Liability, Management And Ownership, Pool And Spa, Risk Management
Hospitality Industry Property Risks: Arizona Hotel's Elevator "Free-Falls" Several Floors Injuring Female Guest
“…Right after the second-floor button lit up, she heard a loud noise and the elevator went into a free-fall 
mode…The elevator hit the ground. The woman broke her right ankle, and possibly her left ankle, too…” Â
A woman suffered broken bones after the elevator she was riding in fell several floors at a Phoenix hotel Saturday night, fire officials said. The woman, who was not identified, was riding up to the third floor at the Embassy Suites at I-17 and Greenway, according to Capt. Scott McDonald of the Phoenix Fire Department.
It was not immediately known what caused the elevator to fall.
For more:Â http://www.kpho.com/story/16185739/woman-hurt-in-falling-elevator
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Filed under Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership
Hospitality Industry Pool Risks: Florida Hotel Employees Hospitalized After Exposure To "Hazardous Chemicals"
Two Orlando hotel employees have been taken to the hospital after being exposed to pool cleaning chemicals that were incorrectly mixed.
Orange County Fire Rescue officials said two employees at the Vistana Villages Resort moved the chemical container to a safe area away from hotel guests on Saturday. But officials said the employees were injured in the process
Firefighters wore special hazardous material protective gear as they spent more than two hours cleaning up the chemicals.
No hotel guests were injured. Fire rescue resources were also sent to help the hospital to make sure the patients were properly decontaminated so they didn’t expose other patients.
Read more: http://www.miamiherald.com/2011/12/04/2531128/fla-hotel-workers-exposed-to-pool.html#ixzz1fatfwCeQ
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Filed under Guest Issues, Health, Injuries, Labor Issues, Liability, Maintenance, Management And Ownership, Pool And Spa, Risk Management
Hospitality Industry Pool Risks: 7-Year Old Boy Saved From Drowning At A "Crowded" Missouri Hotel Pool; Water Was "Cloudy" And Obscured Most Guests From Seeing Body Floating Near Bottom Of Pool
“…The water was a bit cloudy; he could make out a figure — pool artwork, he thought — that looked like it had six limbs. He didn’t realize it at the time, but what he saw was the near-drowning victim, laying on a black line on the pool’s bottom…”
“…The child’s father, who had been watching over two younger children, rushed over and started frantically administering CPR while Garry Pate made sure the boy’s head was turned to the side as fluids gushed forth from the boy…”
Justice was recently recognized by DeKalb County CEO Burrell Ellis, the Board of Commissioners and others for his bravery over the summer in getting the 7-year-old out of a hotel pool in Bridgeton, Missouri, near St. Louis. Justice has received medals, police patches, and commendations from DeKalb and Bridgeton.
When Justice arrived at the pool — crowded due to a birthday celebration — he found his brother Makenzie just dangling his feet in the water and his brother Maxwell sitting with his father, Garry Pate, who was in a lounge chair watching a nine-year-old cousin play in the three-feet area of the pool.
Justice got in the water and started practicing for a pool game when he saw “a big, grayish object†– a child slowly floating near the bottom of the pool.
Justice knew something was wrong. He came out of the water and went over to his father. Dad, there’s a boy on the bottom of the pool, Justice told him.
That’s a drawing or painting at the bottom, Garry Pate said. But before he could say another word, his son had left his side.
“Justice didn’t even look at me,†Garry Pate recalled. “He jumped in.â€
Pushing off the wall with his legs to gain speed, Justice quickly swam down to the child. He grabbed him, pulled him up, swam to the surface and held the child up over the water.
“Call 911!†Garry Pate shouted. Nervously, a niece did, helped by other relatives in getting the right address to the dispatcher.
Justice got the child to the wall where his father was standing, and Garry Pate helped get the victim to the pool deck.
Some people on the pool deck stood frozen among the commotion.
The child’s father, who had been watching over two younger children, rushed over and started frantically administering CPR while Garry Pate made sure the boy’s head was turned to the side as fluids gushed forth from the boy.
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Filed under Guest Issues, Health, Injuries, Liability, Maintenance, Pool And Spa, Risk Management
Hospitality Industry Kitchen Risks: Restaurants Must Insure That Employees Understand "Kitchen Safety Procedures" (Video)
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Young Workers are the most vulnerable workers. They need to speak up more if they don’t understand safety procedures. Supervisors need to make sure they are working safely. This story takes place in a restaurant kitchen, and is a graphic example of the risks involved with young people not speaking up. It doesn’t hurt to speak up.
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Filed under Health, Injuries, Insurance, Labor Issues, Liability, Management And Ownership, Training
Hospitality Industry Fire Risks: Texas Hotel Damaged By Fire During Renovation From "Welding Equipment Electrical Short"
 “…the fire started in the attic and that it was electrical, possibly caused by a welding equipment shortage…”
“…The quick work of firefighters and hotel staff made sure all were evacuated without a single injury…”
People on the street in Fort Stockton told NewsWest 9 the Best Western Hotel fire forced them to evacuate just after 4:00 p.m. Tuesday afternoon, but when we arrived after 6 p.m. Tuesday night, orange and blue flames were still engulfing parts of the hotel and those parts were crumbling.
“I’m just saddened by all of it, for the guests, for myself, for the employees, because that’s their livelihood, that’s our life that’s gone,” Best Western General Manager, Patricia Fitzpatrick, said. These fiery, crumbling Best Western walls are a devastating sight for Fitzpatrick.
Her possessions and her work were going up in flames. “Our main concern was: ‘Yes, it’s fire. Call the fire department,'” she said. “But to get our guests out and make sure that they’re safe.”
Then, chaos ensued. She and her employees, including worker Curtis Hoard, sprang into action. “Then we ran around and just started pounding windows and doors, yelling and screaming as loud as we can to get people out of there,” Hoard said. “Before we knew it, it was smoked and that was it.”
Hoard had been helping renovate the hotel for the last three months.
For more:Â http://www.newswest9.com/story/16050676/flames-engulf-fort-stockton-hotel
Filed under Fire, Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Risk Management, Training
Hospitality Industry Fire Risks: Los Angeles Hotel Fire Starts On Third Floor But Sprinklers Cause Water Damage Up To Eighth Floor (Video)
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A fire at the historic Mayfair Hotel in downtown Los Angeles causes severe damage to several floors. Unique Restoration helped the hotel recover from the disaster with emergency water and fire restoration services.
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Filed under Fire, Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Risk Management
Hospitality Industry Security Risks: Las Vegas Hotel Housekeeper "Sexually Assaulted" In Hotel Room; Security And Surveillance Measures Had Been Cut And Scaled Back In Recent Years
“…In the 1990s and early 2000s, the hotel used to provide for a security guard at the employee parking lot. That position has been cut, the co-worker said…”
“…The number of security guards assigned to walk guest floors to monitor safety also has been scaled back over the years, said the employee, who suggested there should be at least one security guard at guest elevators to check identifications…”
A Las Vegas man accused of beating and raping a 65-year-old Strip hotel maid last week kept clothing in his home that may have been bloodied in the attack, police said.
According to his Las Vegas police arrest report, David Randell Ferren, 19, kept a bloody jacket, belt and condoms that may have been worn during the assault of a Bally’s hotel maid on the morning of Nov. 1.
The report alleges Ferren punched the maid in the face as she was entering a room on the 59th floor of Bally’s about 9:30 a.m. Security footage showed Ferren exiting an elevator on that floor shortly before the attack, police said.
In the arrest report, police said Ferren forced the maid into the room and raped her. The assault was interrupted after the occupant of the room entered. That woman told detectives she saw a naked man getting dressed as the maid fled the room, the report said.
Another maid saw the man using an emergency exit , the report said.
For more:Â http://www.lvrj.com/news/suspect-in-strip-rape-kept-bloody-clothing-police-say-133403473.html
Filed under Crime, Guest Issues, Injuries, Labor Issues, Management And Ownership, Risk Management, Technology, Training
Hospitality Industry Liability Risks: Colorado Supreme Court Upholds $10 Million Award To Truck Driver Who "Slipped And Fell On Ice And Grease"
 “…A truck driver who slipped and fell on ice and grease while making a delivery to a Wal-Mart store in northern Colorado can collect a nearly $10 million award after the state Supreme Court upheld a jury verdict in the case on 
Monday…”
The driver, 41-year-old Holly Averyt of Cheyenne, Wyo., had to undergo three spine surgeries, was unable to return to work and lost her truck. Her lawyers presented city documents during the original trial that showed some grease from the store’s deli didn’t get trapped in a device designed to keep it from getting into the sewer.
Wal-Mart Stores, Inc., told jurors there had been no grease spill at the store in Greeley.
A jury awarded $15 million to Averyt in November 2010. Wal-Mart appealed and a lower court granted the company a new trial, saying the award was “excessive, not supported by the evidence and could only be the result of prejudice and bias and the jury’s desire to punish Wal-Mart.”
For more:Â http://www.cbsnews.com/8301-201_162-57320005/wal-mart-to-pay-trucker-$10m-for-greasy-ice-fall/
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Filed under Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Risk Management
