“…Surveillance video showed the suspects, both white males in their 20s, entering the hotel and then leaving with the victim’s suitcases… some 30 local hotels — probably more — have been targeted by hotel hackers. Investigators believe there are more suspects than those caught on surveillance video…hotel hacking is not just a local problem. Because the technology used to open the electronic locks is so easy to obtain and use, hotel hacking is growing issue nationwide…”
A man and a woman have been burglarizing hotel and motel rooms in the Easy Valley and now Silent Witness is offering a reward for information about them. According to Silent Witness, the pair, dubbed “Hotel Hackers,” used portable programming devices to get into the rooms at various locations in Mesa, Tempe, Scottsdale and possibly Avondale. It’s not clear how many locations the pair has hit, but Silent Witness said the crime spree started on Feb. 25.
The suspects have stolen TVs, bedding, laptop computers and guests’ personal belongings, including credit cards.
Silent Witness released surveillance video (above) and photos of the pair, both of which were taken at a Walmart store where the suspects used a stolen credit card.
For more: http://www.azfamily.com/news/Hotel-Hackers-behind-burglaries-at-hotels-motels-in-East-Valley-207552391.html
“…(the drunk driver) consumed at least six liters of beer and several shots of liquor over a period of about 41/2 hours…(he) vomited on a table and was escorted out of the bar by security. He was allowed to leave, walked to his car and crashed a short time later…his blood-alcohol level an hour after the crash was 0.219, more than twice the legal limit…”
- The restaurant’s staff, including managers, servers, bartenders and security, to be certified in Responsible Alcohol Management training through an approved Pennsylvania Liquor Control Board trainer.
- Responsibility for identifying intoxicated guests will be included in job descriptions for security personnel. In addition, the restaurant will establish guidelines for responsible alcohol service and disseminate those to employees.
- It will use a new point-of-sales system to provide individual checks so they know how much alcohol each customer is getting.
- It also will provide water to guests to slow alcohol consumption; will establish a designated driver program providing complimentary non-alcohol beverages and will provide free light food for guests who appear to be intoxicated.
The family of a 7-year-old girl who was killed by a drunken driver in 2010 after he left the Hofbrauhaus restaurant on the South Side on Tuesday reached a $15.6 million settlement with the company. In addition to the financial payout, the German-style facility has agreed to a number of changes in its protocol to try to reduce customer intoxication and drunken driving.
Lexa Cleland, who was asleep in the back seat as her mother drove to pick up her husband, Mark, from work the night of Dec. 4, 2010, was killed instantly when her mother’s Toyota Camry was struck by a Ford Mustang driven by Travis Isiminger on East Carson Street on the South Side.
The settlement breakdown pays $8.9 million to Nicole Cleland; $500,000 to Mark Cleland; $2.1 million to the estate of Lexa Cleland; and just over $4 million to their attorneys, Goodrich & Associates, for costs and fees.
The lawsuit was filed against Hofbrauhaus and Isiminger, whose insurance will be responsible for paying $100,000 of the settlement.
Read more: http://www.post-gazette.com/stories/local/neighborhoods-city/owners-of-south-sides-hofbrauhaus-settle-in-girls-death-for-156-million-686644/#ixzz2TBFxrkyx
“…according to the lawsuit, Danielle Duford and her children were asked to leave the restaurant after other customers noticed the skin condition of her infant daughter. Three of Duford’s four children have epidermolysis bullosa…”
A restaurant will pay $60,000 after telling a family to leave over their children’s skin condition. As reported by the Associated Press (AP), the U.S. Justice Department announced the settlement Wednesday.
The department filed a lawsuit against the Golden Corral in Westland in February claiming that ejecting the family had been a violation of the Americans with Disabilities Act.
Justice Department civil rights lawyer Eve Hill is quoted by the AP as stating of the settlement, “No one should be excluded from participating in the basic activities of daily living on account of fears of their disability, nor should children be shamed from going out in public… We are confident today’s settlement sends that message.”
For more: http://www.newyorkinjurynews.com/2013/05/11/Restaurant-to-pay-family-after-ejecting-them-for-kids-skin-condition_201305119426.html
“…the façade tore down sprinkler lines, sending water rushing into some of the rooms. Three floors flooded, damaging the electrical system. Officials say city engineers will be evaluating the building’s structural integrity…”
Work crews will be busy Friday cleaning up the damage left behind after part of a local hotel building collapses. Some guests at the Hampton Inn on Greenwood Street were evacuated overnight, after the hotel’s facade suddenly collapsed.
Pieces littered the ground with debris, making a mess on the north side of the building. People staying at the hotel said they heard a loud noise, grabbed their stuff and got out.
Guests were either moved to other rooms, or sent to other Hampton Inn locations.
No word what caused the collapse.
For more: http://www.cbs8.com/story/22216647/guests-evacuated-after-hotel-facade-suddenly-collapses
”Items are not exposed to people walking through hallways so theft of amenity items or towels is greatly reduced…there’s a safety issue, too…Housekeeping staff would park the larger carts outside and keep the door open while they cleaned…not so with the smaller version…the guest comes back and sees the door wide open (and would) think anyone can get in the room…”
“Linen closets (are now) situated closer to the rooms for easy access, eliminating the need for the larger carts. The housekeeping staff has been more productive with the smaller carts because they can move around more quickly, he says. They’re also less prone to injury as the larger carts were heavy to push around…”
Big, rolling housekeeping carts are disappearing from many hotel hallways, just like the floral polyester linens they used to carry. Hotels say they’re replacing cumbersome carts with smaller ones sometimes akin to golf caddie bags out? of necessity, in addition to convenience and even appearance.
Among those saying goodbye to the hall-blocking carts: The Staybridge Suites Times Square in New York, The Ritz-Carlton in Charlotte and the Renaissance Charlotte SouthPark Hotel.
Hotel general managers say there are a number of reasons why smaller is better.
- Hotels don’t use duvets and bulky linens anymore, so there’s no need for large carts, they say. Plus, storage space is at a premium, and smaller carts don’t take up much space.
- The bags are small enough to take into the room and leave the hallways clear and safe. They also don’t nick the walls of elevators and corridors like the large carts did.
- But more important, the guests prefer them, says Rich Hotter, general manager of the Staybridge Suites Times Square.
For more: http://www.usatoday.com/story/hotelcheckin/2013/05/10/hotels-housekeeping-carts/2146993/
“…workers said they think mattresses might have fueled the blaze, but Dallas Fire officials said they do not have an official cause of the fire…the fire was escalated to three alarms due to the size of the building and the hot and humid temperature inside…the renovated building was set to open as a new hotel in August 2013…”
A building being renovated into a new Homewood Suites was damaged after a three alarm fire midday Wednesday. Officials with the hotel chain told FOX4 workers were installing dry wall and flooring when the fire broke out on the fifth floor of the nine story building shortly before noon.
Construction workers were in the building at the time and were evacuated. The fire was put out by 12:30 p.m.
Fire officials said they believe the fire was accidental.
Management for the hotel told FOX4 they believe they will be able to make repairs and still open on schedule.
Read more: http://www.myfoxdfw.com/story/22195836/fire-guts-part-of-downtown-dallas-building#ixzz2SnqpzXUa
“…the preliminary investigation indicates the fire might have started with a motor on top of a walk in cooler but this is still under investigation…the outside structure is still standing but the bar fell into the basement and the dining room was destroyed by smoke damage…”
The Ridgewod Restaurant was severely damaged in an early morning fire, police said. Firefighters and police were called to the restaurant on Brooklyn Stanhope Road at 2:23 a.m. on Saturday by the owners, who said that they had left the business after closing to go out and when they returned they found smoke cinside, according to Lt. Thomas Kmetz, a police department spokesman.
Police arrived to find kitchen door was hot to the touch and they could heard popping noises coming from inside, Kmetz said. The fire department arrived on the scene and found that there was smoke coming out of every possible area of the building that it could get out of, Kmetz said.
Firefighters extinguished the fire but the middle floor where the bar used to be collapsed into the basement and the dining room was destroyed by smoke damage, Kmetz said.
The Hopatcong, Roxbury, Netcong, Mount Arlington and Stanhope fire departments all responded to the blaze. The restaurant specializes in Portugese and Italian cuisine.
For more: http://www.dailyrecord.com/article/20130506/NJNEWS/305060057/Hopatcong-restaurant-severely-damaged-fire
“…(after September 11 attacks) ”acts of terror” were excluded from (regular insurance) policies. They made it an optional add-on that businesses had to purchase separately to have damage covered that resulted from officially declared acts of terrorism, meaning the government’s categorization of the incident will determine who pays for what…”
The hotels located on or near Boylston Street are still trying to get their feet back under them after the tragedy in Boston, reeling from the lack of business associated with the incident’s aftermath. Hotels are looking to their insurance companies to cover their losses, but, interestingly enough, the payout depends upon whether or not the government officially declares the marathon bombings an “act of terror.”
According to ABC News, President Obama called the bombings an “act of terror,” but the treasury secretary, attorney general, and secretary of state have yet to speak on the designation, and have set no time frame in which to do so.
“If there is no terror finding, damages would be covered in general under regular property-and-casualty policies,” Robert Hartwig, president of the trade group Insurance Information Institute, told ABC News. If it’s declared an “act of terror,” however, only those who purchased the additional terrorism clause would have their losses covered by insurance.
For more: http://www.hotelchatter.com/story/2013/5/2/114339/2751/hotels/%22Terrorism_Insurance%22_a_Hot_Debate_as_Boston_Hotels_Still_Struggle_
In the wake of the Boston Marathon bombings, it’s time to re-examine our security efforts and update our attitudes and training. Petra Risk Solutions’ Director of Risk Management, Todd Seiders , offers a P3 Hospitality Risk Update – ‘Improving Hotel Security after Boston’.
P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.
For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.
“…the cause was improper storage of materials from the kitchen in an area not intended for storage…the heat caused pipes to burst, so there is water and smoke damage to the entire building…Normally the cleanup contractors can get things cleaned up if they can get in there right away, but the major issue will be damage to the electrical system…”
An early morning electrical fire has closed Culver’s restaurant on 9th street for at least a few weeks, general manager Jennie Atteberry said Tuesday morning. Texas Township fire chief Mike Corfman said his department was dispatched at 4:32 a.m. Tuesday when a delivery man noticed a haze at the restaurant and called 911.
When firefighters arrived they found heavy smoke coming from the utility room, he said.
It took only 10 minutes to put out the fire, which was contained to the utility room. There were no injuries in the fire.
For more: http://www.mlive.com/news/kalamazoo/index.ssf/2013/04/electrical_fire_closes_culvert.html