Category Archives: Insurance

Hospitality Industry Property Risks: New York Restaurant "Broiler" Fire Spreads Through Walls Into Third Floor Attic

“…the building did sustain serious damage but it won’t be a total loss. The restaurant will remain closed while the repairs are underway, but the hotel next door will remain open…”

Several customers and employees were inside Fred’s Inn Sunday afternoon as a fire broke out inside the broiler. But for a short time, no one knew. “It was really only a few minutes probably by the time they discovered it, but it had gone up through a wall into an attic,” said A. Wesley Jones, the Public Information Officer for the Norwich Fire Department.

Staff immediately cleared the restaurant. No one was injured. Meanwhile the flames were quickly spreading through the historic building, built in 1933.

“There’s a full attic in there, a third floor of the structure, the fire had kinda gotten up into there, there’s also a couple additions onto the structure, which made it difficult to fight,” said Jones.

That’s why it took nearly an hour and a half to get the flames under control. The restaurant is an local landmark. As news of the fire spread, customers began gathering at the scene, like Bill Strong.

“I’m a life long resident of the area, it’s always been a staple of the area, and we were just here recently and we were very impressed with the service and the food…and we had to come check it out,” said Strong.

Now firefighters say this could have been a lot worse. “An evening, even this evening this place would have been packed with dozens if not a couple hundred people in here dining and it certainly could’ve caused a problem,” said Jones.

For more:  http://centralny.ynn.com/content/top_stories/604375/fire-damages-historic-chenango-county-restaurant/

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Hospitality Industry Health Risks: Washington Restaurant Closed Down By Health Department After Confirmation Of Salmonella Poisoning

“…(the Health Department) closed the restaurant this morning as a further precaution to reduce the risk of Salmonella spreading to others. Our staff is interviewing employees and patrons to learn more about the possible source of this outbreak, such as a contaminated food source.”

The Clark County Public Health Department is closing the On the Border Mexican restaurant in Vancouver, Washington after an outbreak of Salmonellaamong patrons. The restaurant is located at 1505 SE 164th Avenue. So far, there are 11 confirmed cases and 5 probable cases associated with this outbreak. Public health officials are asking that anyone who ate at the restaurant between September 20 and October 8, 2012 and experiencing symptoms of salmonellosis contact a health care provider.

The symptoms of Salmonella food poisoning include diarrhea, which may be bloody, fever, chills, abdominal cramps, and vomiting. People usually become ill one to three days after infection. Attorney Elliot Olsen said, “facilities that sell food are supposed to ensure that their product is safe. Food contaminated with pathogenic bacteria is not fit to eat.”

Since Salmonella infections can spread person-to-person, government officials are stressing the need for thorough hand-washing after using the bathroom, and before and during food preparation. Anyone who is ill should stay home and not prepare food until their symptoms have disappeared.

For more:  http://foodpoisoningbulletin.com/2012/vancouver-wa-mexican-restaurant-on-the-border-closed-after-salmonella-outbreak/

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Filed under Food Illnesses, Guest Issues, Health, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Fire Safety Risks: South Carolina Hotels Implement "Preventative Maintenance" Program Including Housekeeping Checking Smoke Detectors After Guests Depart

“…the resort says it follows a detailed preventative maintenance program with a 300 item checklist, ensuring that everything from electric outlets to appliances inside guest rooms are safe to use…upon the departure of each guest, housekeeping is instructed to check the smoke detector for safety to make sure it’s still in working condition…”

Studies show that working smoke detectors cut your chance of dying in a fire by half.

When it comes to hotel fire safety, Springmaid Beach Resort on Ocean Blvd learned just how important smoke detectors are, after a small electrical fire broke out in the boiler room this past summer.

“We had to clear all those rooms out of people that were right around it and move them to a different property,” says Donald Hovis, the marketing manager for the establishment.

It’s a safety measure more hotels are starting to do. In Georgetown, the fire department has teamed up with hotels requiring cleaning staff to check smoke detectors after each guest checks out of the room. The staff also leaves a card stating the test has been done for the next occupant to see.

While Myrtle Beach doesn’t require it, the fire department says it’s been working with hotels for years on getting housekeeping to check the devices, and the fire marshal says he’s confident Grand Strand hotels are ensuring guests’ safety.

Several hotels we checked with along Ocean Boulevard say they check them regularly. Hovis says following this summer’s small fire, they learned another valuable lesson.

For more:  http://www.wmbfnews.com/story/19806893/grand-strand-hotels-reveal-fire-safety-plan

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Filed under Fire, Guest Issues, Insurance, Labor Issues, Liability, Maintenance, Management And Ownership, Risk Management, Training

Hospitality Industry Legal Risks: Texas Restaurant Settles "Disability Discrimination" Lawsuit For $41,500 And Agrees To Train Managers On Use Of "Hearing-Impaired Communication Systems"

“…the EEOC alleged that the company violated the Americans with Disabilities Act of 1990 by denying job applicant Michael Harrison employment at its Wendy’s franchise in Killeen, Texas, after learning of his hearing impairment…In addition to paying $41,500 to Mr. Harrison, Wendy’s agreed to provide all managers and supervisory employees training on the ADA and specific training on the use of hearing-impaired communication systems…”

A franchisee of The Wendy’s Co. fast-food restaurant chain has agreed to settle a disability discrimination lawsuit filed by the U.S. Equal Employment Opportunity Commission, paying $41,500 to resolve the case and implement employee training.

After successfully interviewing with the Wendy’s shift manager for a cooker position, Mr. Harrison was interviewed by the general manager through a telephonic system for the hearing-impaired. During the course of the interview, the EEOC alleged that the general manager told Mr. Harrison that “there is really no place for someone we cannot communicate with,” the EEOC said in the statement.

After failing to reach a prelitigation settlement, the EEOC filed the lawsuit in the U.S. District Court for the Western District of Texas in Waco.

For more:  http://www.businessinsurance.com/article/20121011/NEWS07/121019971?tags=|70|75|305|303

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Filed under Insurance, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Property Risks: South Dakota Hotel Rebuilt After Fire Started By "Cigarette On Couch" Causes $160,000 In Damage

“…Investigators have determined that the fire was started by a cigarette on a couch in the second floor room of Bradley Morris, the tenant who died…The fire caused extensive smoke damage, however, with the second floor most affected…It took nearly three months for workers from Service Master to clean all of the building, a job that included painstaking work on the metal framework of the suspended ceiling…”

The heat of the fire was intense enough to burst the windows of the apartment, but the construction of the building helped keep the blaze contained, Chadron Fire Chief Pat Gould told The Chadron Record shortly after the fire. The fire burned through the ceiling of the apartment, but its spread was limited by the building’s brick walls and the lath and plaster construction of the upper levels.

The clean up job also included replacing every carpet and smoke alarm in the building, repainting, and completely reworking the apartment where the fire started, the Bagneschi’s said.

The work ended up costing some $160,000, a figure doesn’t count the time Bagneschis put into the project themselves. “It’s been quite a chore,” said Larry.

For more:  http://rapidcityjournal.com/news/local/communities/chadron/fire-damaged-blaine-hotel-completely-restored/article_3024cb98-1238-11e2-9cad-0019bb2963f4.html

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Hospitality Industry Property Risks: Missouri Motel Fire Caused By Guest Smoking In Bed; Several "Oxygen Tanks" Were In Room

“…The man (was) on oxygen, and McConnell says there were several oxygen tanks in the man’s room…Officials investigating the cause of the blaze told KSPR News the fire was indeed accidental. The fire started near the bed, and officials had warned the man before about smoking in bed…”

Fire officials say a fire that killed a man in a west Springfield motel was accidental in nature. The call to fire crews was made around 2:15 Monday morning. The flames were coming out of one room of the Cloud Drift Motel, 3601 West Sunshine Street, west of West Bypass.

An attempt was made to rescue a man who was staying in the room, but the flames were too high for anyone to get inside. Brookline Fire Chief Larry McConnell says his crew is familiar with the man who died in the fire. He says they have responded to medical calls for him.

Once tankers arrived, the fire was put out quickly. Fire crews from Brookline and Willard responded. The Greene County Sheriff’s Department is assisting with the investigation. No firefighters were hurt. The room where the victim was staying is damaged heavily. The unit next door was also burned, but no one was there when the fire happened.

For more:  http://www.kspr.com/news/kspr-fatal-fire-one-man-is-dead-after-a-fire-in-west-springfield-20121008,0,6937042.story

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Hospitality Industry Legal Risks: North Carolina Restaurant Ordered To Pay $1.7 Million To Parents Of "Unborn Child" Killed By Man In Alcohol-Related Head-On Collision

 “…attorneys say Huffman had been drinking at Eddie’s Place, and that his blood alcohol content was 0.23, nearly three times the legal limit in North Carolina…”

A jury has awarded a Charlotte couple $1.7 million in a lawsuit against a local restaurant in connection with a head-on collision that killed the couple’s unborn son.

Attorneys for Matt and Meredith Eastridge say 25-year-old David Canter Huffman was speeding in his Volvo on Oct. 29, 2010, when the car crossed the center line and hit Matt Eastridge’s Toyota RAV4.

Police say Huffman died in the crash, as did the Eastridges’ unborn son. Meredith Eastridge was a front-seat passenger and was six months pregnant.

For more:  http://www.therepublic.com/view/story/106eccfc426d4238a06f31c1cffbbf72/NC–Collision-Lawsuit

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Filed under Guest Issues, Injuries, Insurance, Liability, Management And Ownership, Risk Management

Hospitality Industry Crime Risks: South Dakota Restaurants Report $6,000 In "Bathroom Piping" Thefts

“…two men, one with a black backpack, were caught on surveillance standing next to the restroom Monday at the Russell Street and Minnesota Avenue restaurant…when a worker checked the restroom soon after, the toilet piping was missing…”

A local fast-food chain is out $6,000 after five of its restaurants were hit by a recent string of thefts of toilet piping in Sioux Falls. Five of the 11 local Burger King restaurants have reported thefts from men’s restrooms since Thursday. The most recent was Monday. Mike Leslie, director of operations for the local Burger King cooperate office, said the suspects might be caught on surveillance.

Police spokesman Sam Clemens said Monday’s two reports push the amount of restroom thefts to 14 since Thursday. Monday’s other theft was from the Ramkota Hotel in northwestern Sioux Falls. A public restroom was hit in the hotel, Clemens said.

Leslie said he has shared surveillance with police.

For more: http://www.argusleader.com/article/20121003/NEWS/310030051/Restaurant-chain-reports-6-000-lost-bathroom-thefts

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Filed under Crime, Insurance, Maintenance, Management And Ownership, Theft

Hospitality Industry Legal Risks: Small California Restaurants Face "Expensive And Time-Consuming" ADA Lawsuits, Forcing Some To Close Down

“…Texas West BBQ in Sacramento faced a lawsuit in 2007…and made the needed changes…but then, in March of this year, a second lawsuit is forcing Texas West BBQ to make more changes to be ADA-compliant…including better striping in the parking lot, wider doors, and a larger bathroom…it will cost nearly $35,000…”

An American with Disabilities Act lawsuit was the last straw for a struggling, longtime burger business. Ford’s Real Hamburgers on Sutterville Road shut down just weeks after the governor signed a new state law that would crackdown on ADA lawsuit abuse.

Several attorneys have filed an exceptional number of lawsuits based on ADA violations. Attorney Scott Johnson has filed nearly 2,200 of them in federal court. More often than not, businesses settle after paying thousands of dollars.

“It scares you because it’s so expensive and time-consuming,” said Louise Haynes.

Gov. Brown just signed a bill co-authored by Senate President pro Tempore Darrell Steinberg, D-Sacramento, that would prevent frivolous lawsuits. It would ban demand letters. It gives the defendant time to fix the ADA violations. It’ll also prevent lawyers from stacking multiple claims to increase pay-outs.

” It prevents what I like to call ‘legalized extortion,'” said Travis Hausauer who is co-chair of Californians Against Lawsuit Abuse. His Squeeze Inn Burger restaurant was sued twice by two different attorneys.

” I got sued in court the first time, then I got sued in federal court the second time around,” said Haushauer.

Many people believe the state law is a positive step. But some say it won’t stop ADA lawsuits because attorneys will continue to file lawsuits in federal court.

For more:  http://landpark.news10.net/news/news/105381-ada-lawsuit-leads-long-time-sac-burger-business-close

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Filed under Guest Issues, Insurance, Liability, Management And Ownership, Risk Management

Hospitality Industry Property Risks: Wyoming Motel Fire Causes $14 Million In Damage; Man Indicted For Role In Starting Fire

“…The fire at the historic motel, located at 1700 W. Lincolnway, destroyed guest rooms, a restaurant, the lobby and the bar. It caused about $14 million in property damage. Lodging buildings didn’t burn. It was determined that the fire was set intentionally…”

A New Mexico man has been indicted for his alleged involvement with the Sept. 15, 2010, fire at the Hitching Post Inn here. Robert Rodriguez, 44, was indicted by a Wyoming federal grand jury Friday, according to a release from the Wyoming district of the U.S. Attorney’s Office.

The two-count indictment says Rodriguez maliciously damaged and destroyed the Hitching Post by means of  fire. It also says he used fire to aid and abet mail and wire fraud. It is  unclear from the release whether charges have been filed. Rodriguez is being  detained without bail.

The investigation into the fire is ongoing, the release says. The Bureau of Alcohol, Tobacco, Firearms and Explosives is leading
the investigation with help from the Cheyenne Police Department and Cheyenne Fire and Rescue.

City officials closed the motel in September 2009, citing safety concerns and code violations.

CJM Hospitality bought the property from New Jersey-based Matiff Cheyenne Hospitality in the wake of Matiff filing for Chapter 11
bankruptcy protection.

The 10.82-acre property was appraised for more than $6 million. At the time of the fire, CJM was putting in $500,000
worth of renovations. Representatives said they planned to reopen the west side of the structure and two unattached buildings.

For more: http://www.wyomingnews.com/articles/2012/09/29/news/01top_09-29-12.txt

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