Category Archives: Insurance

by | May 28, 2012 · 6:56 am

Hospitality Industry Health Hazards: Meth Labs Discovered At Hotels And Motels Force "Temporary Closure" As Tests And Contamination Cleanup Required; Process Can Take Weeks Or Even Months To Complete

Once a lab is discovered at a hotel or motel, owners must temporarily close their establishments while a contractor is called to test and cleanup the contamination. This process can take weeks and even months…If undetected, the poisonous chemicals in meth can circulate throughout a hotel and can lead to respiratory problems, skin and eye irritation, headaches nausea and dizziness. Short-term exposure to highly concentrated meth can cause severe lung damage and burns to various parts of the body.

Authorities say methamphetamine creation inside hotel rooms is increasing as crews work to test and clean the latest contamination closure in Kanawha County. Police and health officials have responded to at least 10 meth lab calls in hotels or motels in West Virginia since January, said Brandon Lewis, state program coordinator for the Clandestine Drug Laboratory Rehabilitation Program. In all of 2011, he said, only two or three labs were found at hotels.

Lewis said meth cooking inside these rooms is troublesome to owners and health officials alike — and it’s a problem that is not going away anytime soon.

On May 18, Kanawha County sheriff’s deputies discovered the most recent case at the Comfort Inn in Cross Lanes. Deputies arrested two suspects and charged them with attempting to operate a clandestine drug lab upon finding a Coleman fuel can and a bottle of nail polish remover, common substances used to make meth, inside their room.

The hotel remains closed until a hazardous-cleanup company can decontaminate the rooms to safe meth exposure levels, about 0.1 microgram of residue per 100 square centimeters.

For more:  http://sundaygazettemail.com/News/201205270138

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by | May 25, 2012 · 6:20 am

Hospitality Industry Property Risks: Illinois Hotel Fire Starts In "Maid's Closet" And Forces Evacuation

“…The blaze was confined to the maid’s closet and elevator area and did not spread to other floors of the hotel…the venting system for the building was used to clear smoke from the building…”

Fire in a fourth floor maid’s closet at Holiday Inn Express hotel near Mannheim and Higgins roads caused an evacuation and fire department response Wednesday. Rosemont Public Safety spokesman Lt. Keith Kania said a hotel sprinkler system activated but additional firefighters were needed to knock the fire down.

Firefighters were dispatched at 11:10 a.m. Kania said the fire was knocked down by about 11:30 a.m. No injuries were reported. Kania did not have an estimate of the amount of damage caused by the blaze.

Witnesses at the scene reported seeing smoke billow from both the front and rear of the hotel.

For more:  http://www.journal-topics.com/news/article_1fb6b33c-a5c0-11e1-8ed9-0019bb30f31a.html

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by | May 24, 2012 · 6:19 am

Hospitality Industry Property Risks: Oklahoma Restaurant Fire Starts On Kitchen Stove And Spreads Through Vent Onto Roof; Inspectors To Determine If Fire Suppression System Functioned Properly

“…Officials were waiting for a code inspector to determine whether the kitchen’s fire suppression system was functioning, which could determine when they would allow the restaurant to reopen…”

[youtube=http://www.youtube.com/watch?v=qVNyYxPolwc&feature=player_embedded]

The blaze began on a stove at El Tequila Mexican Restaurant and briefly spread through a vent onto the roof. Damage was confined to the kitchen, the vent and a small area of the roof, he said. The restaurant had not yet opened and only a handful of employees were inside.

For more:  http://www.tulsaworld.com/news/article.aspx?subjectid=11&articleid=20120524_11_A8_CUTLIN842188

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by | May 21, 2012 · 6:19 am

Hospitality Industry Legal Risks: Texas Hotel Sued By Woman For "Negligence And Defamation" After Air Conditioning Unit In Room Causes Fire

 “…she lost her laptop, college course materials and “over 30 billable hours worth of work for freelance architecture jobs she was in the process of completing at the time the fire occurred.”

      She seeks damages for negligence and defamation.

A woman claims in court that she had to spend the night in a “fire-ravaged” hotel room among her charred personal belongings, while hotel employees spread false rumors that she had “tried to burn the hotel down.”      LaTanya Stevenson sued Hotel USA Partners LLC dba Crowne Plaza Austin, in Travis County Court.      Stevenson, a state worker, claims she attended a three-day regional administrative service conference at the Crowne Plaza in November 2011.      She says the hotel gave her a room where the air-conditioner was stuck on the coldest setting. Unable to budge the “black and nonresponsive” temperature controls, Stevenson says, she reported the problem to the front desk.

“When Ms. Stevenson was finally given an opportunity to speak to a member of the fire department, she learned from the fire marshal that the malfunctioning air conditioning unit, not her laptop was the root of the fire,” the complaint states. “She got back to her room to find all of her belongings either severely damaged by the water from the sprinkler system or charred by the flames, which emanated from the bad climate control unit.

For more:  http://www.courthousenews.com/2012/05/21/46648.htm

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by | May 18, 2012 · 10:12 am

Hospitality Industry Legal Risks: Dept. Of Justice Extends Deadline For ADA "Pool Lifts" Requirements Until Jan 31, 2013; "Fixed Lift" Requirements Still Apply To Pools & Spas Under Construction Or Being Altered

“…the Department of Justice (DOJ) last night announced a substantial postponement of the ADA compliance date for existing pools and spas with ADA requirements for accessible entries.  The new compliance date – January 31, 2013 – is more than an additional nine months beyond the original date of March 15, 2012…”

“The extension is fair and sensible and the lodging industry supports it,” said AH&LA President/CEO Joe McInerney.

AH&LA began its efforts immediately after DOJ first announced in a guidance dated January 31, 2012 that pool lifts used to provide accessible entries into existing pools and spas must be “fixed” unless not “readily achievable,” next to the pool/spa at all times when the facilities are open, and cannot be shared between two bodies of water even if they are in the same location.  DOJ subsequently clarified that that “fixed” means attached to the pool deck in some way.  This means that “portable” lifts brought out upon request would not be acceptable, raising new concerns among members about safety risks and costs posed by “fixed” lifts.   The hospitality and business community viewed this announcement to be a significant change from the pool lift requirements issued by DOJ in its September 15, 2010 final regulations and began its intensive campaign to both reverse these substantive changes and delay the compliance date.

For more:  http://www.ahla.com/pressrelease.aspx?id=34522&hq_e=el&hq_m=1729871&hq_l=1&hq_v=e98908d08d

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Filed under Guest Issues, Health, Insurance, Legislation, Liability, Maintenance, Management And Ownership, Pool And Spa, Risk Management

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by | May 16, 2012 · 6:08 am

Hospitality Industry Legal Risks: Woman Sues Illinois Hotel Over Bartender's "Sexual Assault"; Convicted Employee Allegedly Obtained Room Key From Front Desk

“…The lawsuit contends Dabrowski on Oct. 27 spiked the woman’s drink with a “date rape” drug. He allegedly obtained the key to her room from the front desk and then sexually assaulted her as she lay unconscious on her bed in the hotel..”

A Naperville man accused in a federal lawsuit of sexually assaulting a female guest of the Hilton Lisle/Naperville hotel has been convicted of a misdemeanor charge of trespassing in the woman’s room.

Jayson D. Dabrowski, a former bartender at the hotel, has been ordered to serve seven days in the Sheriff’s Work Alternative Program, or SWAP, according to records on file in DuPage County Circuit Court in Wheaton. Dabrowski has also been placed on two years of court supervision, records indicated.

The woman, a resident of Virginia, is seeking more than $75,000 in damages. Her lawsuit is not expected to come to trial for at least a year.

For more: http://napervillesun.suntimes.com/news/12554670-418/man-accused-of-lisle-hotel-sex-attack-found-guilty-of-trespassing.html

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by | May 14, 2012 · 6:16 am

Hospitality Industry Theft Risks: North Carolina Hotel Employee Arrested For "Embezzling" More Than $16,000 From Hotel Deposits And Petty Cash

More than $12,000 came from cash deposits not being made; $2,132 from petty cash and falsified receipts; $1,756 from miscellaneous revenue; and $336 in overdraft fees as a result of deposits not being made.

A 57-year-old woman embezzled more than $16,000 from a Gastonia hotel in about three weeks, according to an arrest warrant. Judy Adaline Steele of Cullowhee in western North Carolina took the money from the Knights Inn at 1400 E. Franklin Blvd. between Dec. 23 and Jan. 11, according to the warrant.

She also occupied two rooms at the hotel, resulting in an additional $3,000 damage, according to the report.

Sri Krupa told police he had withheld Steele’s final two paychecks totaling $1,377 because of the theft. Steele was booked into Gaston County Jail under a $25,000 bond on a charge of embezzlement.

Read more: http://www.gastongazette.com/articles/deposits-71072-gastonia-hotel.html#ixzz1uqvwUS8U

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by | May 12, 2012 · 7:11 am

Hospitality Industry Property Risks: Illinois Hotel Suffered Over $2 Million In Water Damage In 2010 After 13.5 Inches Of Rainfall Caused Flooding In Downtown Area

“…The Mechanical Rooms were flooded and heating and air-conditioning had to be taken out and replaced. The entire lower level of the building was destroyed, including irreplaceable antiques being stored down there. The structural damage was significant…”

The rain started on July 27, 2011, and by 1 a.m. on July 28, the flood gates were ordered closed. Everything the City of Galena had done to help prevent the flooding of downtown wasn’t enough as the rain came, the sewers backed up, and the water rose to 27 inches in some places. One of those places was the historic DeSoto House Hotel.

Owner Dan Kelley surveyed the damage while making sure current guests were alright. The air-conditioning was out, as well as the hot water. Some guests left, but most stayed, insisting on paying full rate for their stay. The hotel never closed its doors.

For more:  http://www.journalstandard.com/news/x1266607408/Flooded-DeSoto-House-Hotel-renovation-nears-conclusion

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by | May 11, 2012 · 6:08 am

Hospitality Industry Legal Risks: Illinois Hotel Sued For $250,000 For "Bed Bug Infestation" During 2010 Stay; Violation Of "Consumer Fraud And Deceptive Practices Act" Alleged

The suit claims hotel employees did not warn guests of the bugs before they stayed in the hotel from March 19, 2010 through May 21, 2010, according to court documents.

A couple from Nashville, Tennessee is suing an O’Fallon hotel for more than $250,000 following an alleged infestation of bed bugs during their stay. The hotel’s attorneys are fighting to dismiss the case and the hotel manager says bed bugs are not a problem.

Antwaine and Woodrow Ross allege the Days Inn O’Fallon hotel knew the critters Cinex lectularius, commonly known as bed bugs due to their tendency to be found in bedding, infested their rooms.

The Rosses seek more than $50,000 from each of five counts, which include claims the hotel violated the Consumer Fraud and Deceptive Practices Act by concealing the infestation. Days Inn attorneys have filed a motion to dismiss four of the five counts claiming in part that the Rosses “misapprehend what constitutes a nuisance and a concurrent suit to stop an alleged nuisance” and they fail to show the Days Inn acted with “deliberate intention to harm.”

To prevent bed bug issues, the hotel states a program was instituted in 2010 that included:
• purchasing special box spring covers designed for bed bugs at a cost of $2,600 a piece,
• treating each with room approved anti-bed bug powder every three days,
• any room suspected of having bed bugs is locked down for three days and professionally treated,
• increasing the frequency of routine monthly extermination services,
• inspecting 5 to 10 rooms at random during each extermination service and providing a report to management, and
• cleaning each headboard with bleach.

Read more here: http://www.bnd.com/2012/05/10/2171520/days-inn-ofallon-sued-following.html#storylink=cpy

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by | May 9, 2012 · 6:28 am

Hospitality Industry Legal Risks: Texas Hotel Sued By Former Conference Meetings Director For "Employment Discrimination"; Woman Claims Termination Due To Cancer Diagnosis

“…(the Texas woman) believes Crowne Plaza Hotel fired her because of insurance, knowing she had more follow-up surgeries required…(she) is now cancer free and has a new job, hopes to collect financial damages for medical bills and mental anguish…”

A Texas grandmother of five says she was wrongfully fired from her job because she got cancer. Now, she’s suing for employment discrimination.

Janet Hustus, 53, was working as the Conference Meetings Director for Crowne Plaza Houston in January 2011 when she was diagnosed with breast cancer. “I was devastated. When you hear those words it is very devastating,” Hustus said. “You have cancer, and you don’t know what to do. You have so many emotions.”

She went to her general manager a few days later to discuss her schedule and surgery dates. Hustus says Mathers assured her the company would work around her schedule and “support her any way possible,” including keeping her job open for her.

For more: http://abcnews.go.com/Business/texas-grandma-fired-cancer/story?id=16304786

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