Category Archives: Liability

Hospitality Industry Employee Risks: Pennsylvania Hotel Manager Charged With Felony Theft For "Activating Company Credit Card" And Making Over $20,000 In Purchases

“….(the former manager) …obtained and activated a credit card without the knowledge of the owners of Mifflinburg Hotel Inc./Scarlet D while he was employed as the manager…(he) then made numerous purchases from Oct. 13, 2010, through Oct. 7…”

A former manager at the Scarlet D/Mifflinburg Hotel is facing several felony theft charges after he allegedly activated a credit card in the business’ name and made purchases totaling $20,363.32.

David Alan Burns, 56, of 121 Georgetown Lane, Milton, was arrested and charged with felony counts of forgery-unauthorized act in writing, access device fraud, theft by deception, theft by failure to make required dispositions of funds received and receiving stolen property. He was arraigned and released on $25,000 unsecured bail.

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Filed under Crime, Labor Issues, Liability, Maintenance, Management And Ownership, Risk Management, Theft

Hospitality Industry Employment Risks: Tennessee Restaurant Chain Faces "Class Action Lawsuit" Over Classifying Security Guards As "Tipped Employees"

“…employers who rely on the tip credit are advised to determine how much time each tipped employee spends on “non-tipped” activities, and if these “non-tipped” activities constitute more than 20% of the total working time for any shift, the employer must pay the employee the federal minimum wage ($7.25/hour) for all time spent on non-tipped tasks…” 

The issue in Stewart v. CUS Nashville, LLC is whether security guards at Coyote Ugly are “tipped employees” who can lawfully participate in a tip pool. Stewart was a Coyote Ugly bartender, a non-salaried tipped employee. She claims that Coyote Ugly violated the FLSA by requiring employees in her category to contribute their tips to a tip pool so the tips could be shared with, among others, security guards.

 Stewart argues that the security guards are akin to dishwashers or prep cooks and thus do not meet the definition of “tipped employees” who “customarily and regularly receive tips” under 29 U.S.C. § 203(m), (t).

Coyote Ugly argues that, based on their level of customer interaction, including “hollering” to encourage people to enter, checking identification of those who do enter, being stationed in the front of the house with patrons, assisting female patrons onto and off of the bar to dance, picking up glasses and bottles, and otherwise ensuring a safe customer experience, security guards are more akin to bus boys, maître d’s, silverware rollers, sushi chefs, and other front of the house employees who courts have held may properly share in tips.

Although premature to address the merits, the court granted conditional certification to a class of bartenders, barbacks, or waitresses at company-owned Coyote Ugly saloons who were required to share tips with security guards.

 For more:   http://www.jdsupra.com/post/documentViewer.aspx?fid=5a62a28c-b81a-4014-8c9d-025b758ee10f

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Filed under Claims, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Employee Risks: Missouri Hotel Accounting Employee Pleads Guilty To "Stealing $170,000 From Petty Cash" Over Seven Years

Mosier was the director of accounting services at Springfield University Plaza Hotel and Convention Center. She admitted defrauding the hotel for more than seven years, beginning in January 2003, by inflating reports of spending from petty cash and diverting the money to her own bank account.

A southwest Missouri woman faces up to 20 years in prison after admitting she stole nearly $170,000 from a Springfield hotel where she worked.

The U.S. Attorney’s office says 47-year-old Janet R. Mosier pleaded guilty Wednesday to allegations in a federal information charging her with wire fraud.

A sentencing date will be scheduled later.

Read more: http://www.stltoday.com/news/state-and-regional/missouri/ex-employee-admits-k-theft-from-mo-hotel/article_70d0ebf8-7847-5c2a-82b4-43288b0a9560.html#ixzz1nDl3Hzry

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Filed under Crime, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Theft

Hospitality Industry Health Risks: West Virginia Restaurant Workers Hospitalized After Exposure To Hazardous Chemicals

Nine workers at the IHOP restaurant in the Shops at Trace Fork along Corridor G were taken to the hospital Friday morning after a worker mixed chemicals and released a cloud of hazardous material into the air.

About 50 people were inside the restaurant at about 9:15 a.m. when an employee added the wrong chemical to a dishwasher used to clean restaurant hardware.

South Charleston Fire Department Capt. Virgil White said the two chemicals — a degreaser and a chlorine-based cleaner — are used in routine cleaning at the restaurant and were mixed together in a way that created “hazardous air quality.”

Although the employees are familiar with the cleaning products used, White said, the employee “may have grabbed the wrong bottle to do his mixture with and it created this problem.”

One IHOP employee, who asked not to be identified, said “there was a big cloud of smoke and it filled up the air. It smelled like straight bleach.”

For more:  http://wvgazette.com/News/policeblotter/201202170049

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Filed under Claims, Health, Injuries, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Property Risks: California Hotel Suffers Extensive Water Damage To 30 Rooms As "Cast Iron Pipe Connected To Fire Pump" Cracks; Seismic Shifting Possible Cause

“…(the hotel General Manager)…was in her office at 10:30 a.m. Thursday when she realized the carpet was “floating”…The source of the water was traced to a crack in a pipe that connects to a fire pump…a jackhammer was needed to reach the pipe, which is under cement…(the cause of the leak) is theorized (to be) seismic shifting, “not age, because it was cast iron…”

Santa Cruz Dream Inn, the city’s largest hotel, reopened about noon Friday after a 24-hour shutdown triggered by flooding on three floors that forced the hotel’s evacuation and relocation of 130 guests.

General manager Robin Donovan said Friday morning her staff has been working 24/7 to reopen the 163-room hotel. Because of the water damage, 30 rooms on the first three floors are “out of order,” she said.

Damages range from “light” to “extensive,” she added, estimating it would take 10 days up to three weeks to reopen those rooms. A dollar estimate was not available.

The hotel was empty Thursday night with guests relocated to other accommodations, including the Beach Street Inn & Suites, Chaminade, Holiday Inn Express and Scotts Valley Hilton.

For more:  http://www.mercurynews.com/breaking-news/ci_19988957

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Filed under Claims, Insurance, Liability, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Employment Risks: California Hotel Owners Settle "EEOC Disability Discrimination Lawuit" Brought By Autistic Desk Clerk

“…the hotel’s owner, signed a three-year settlement agreement that will pay the clerk $125,000—and donate $7,500 to Partnerships with Indus­try, a San Diego-based nonprofit that provides employment support to people with disabilities…”

The EEOC and the Comfort Suites Hotel in Mission Valley have agreed to settle a lawsuit filed on behalf of an autistic desk clerk who sought state assistance to perform his job but was fired instead. It’s a case that shows how the threat of litigation can sometimes result in greater good.

The man asked California to provide a state-sponsored job coach. Even though the job coach’s serv­­ices were free, the hotel wouldn’t allow the coach to help the clerk. Eventually it fired the clerk, despite previous work experience showing that autism didn’t prevent him from being a solid employee.

After the clerk filed an EEOC disability discrimination suit, the two sides agreed to settle.

But Tarsadia didn’t stop there. In addition to totally revamping its reasonable accommodation procedures and policies, it will hire a consultant to train all employees about disability rights and reasonable ac­­­­com­­modation procedures. The consultant will hold supervisors and managers accountable for their actions in regard to disabled employees.

For more:  http://www.businessmanagementdaily.com/29400/socal-hotel-steps-up-after-firing-autistic-employee

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Filed under Insurance, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Guest Privacy Risks: Minnesota Hotel Employee, A Registered Sex Offender, Installed A Recording Device In Guest Room

 Marg is a registered sex offender and was convicted in 2002 of showing sexually-natured material to juvenile females in Wisconsin. Police are now searching Marg’s computer to see if it contains recordings of other hotel guests.

Honeymooners celebrating their wedding are recorded having sex at a St. Paul hotel. The couple had been hearing noises while staying at The 340 Hotel recently. Initially, the honeymooners thought they heard a noise near the hot tub. Later they learned the scary truth.

After noticing a large gap between their door and the floor the couple noticed a recording device. Police say the device contained a recording of the couple having sex.

Police say the device belongs to a 28 year old hotel desk clerk, Jeremiah Marg.

For more:  http://kstp.com/news/stories/S2488883.shtml?cat=1&loc=interstitialskip

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Filed under Crime, Guest Issues, Insurance, Liability, Management And Ownership, Risk Management

Hospitality Industry Crime Risks: Thieves Target Florida Hotel Guest Rooms While Housekeepers Are Inside Cleaning

“They’re going up to the floors where housekeeping is, and while the housekeepers are inside the rooms cleaning, the suspects are going in and they’re rummaging through personal belongings left behind,”

“…One suspect allegedly distracted the maid … while it is alleged that the other suspect may have been looking around the room for items of value,”

High-security airport badges and a laptop computer were among items reported missing in one of three incidents at St. Lucie West hotels thought to be the work of people who distract cleaning staff to try to steal things, according to a Port St. Lucie police spokesman Wednesday and reports.

In a Feb. 4 case at a SpringHill Suites on Northwest Courtyard Circle near Interstate 95, a man said he noticed several things missing from his room after he returned from having breakfast. The 48-year-old man said “several FAA and FCC high-security clearance airport ID badges” were stolen, along with a computer, camera, binoculars, curling iron, cash and other items.

For more:  http://www.tcpalm.com/news/2012/feb/15/thieves-target-hotel-rooms-while-housekeepers-in/

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Filed under Crime, Guest Issues, Liability, Management And Ownership, Risk Management, Theft

Hospitality Industry Legal Risks: Massachussetts Hotel Settles Class-Action Lawsuit Over "Withholding Portion Of The 20 Percent Service Charge" Billed To Banquet Patrons

One-third of the 20 percent service charges billed to patrons at banquets was withheld, said Anthony Chavarry of Dalton, who was the whistleblower and leading plaintiff on behalf of the workers.

“…only employees directly involved in service to customers are entitled to share tips — waitpersons, bartenders and buspersons are included. But food and beverage service managers, sales staff and others are not entitled to any portion of gratuities…”

The Crowne Plaza Hotel, owned by the Berkshire Common Corp., has agreed to settle a class-action lawsuit filed at Berkshire Superior Court in November 2009 on behalf of 150 current and former employees who served customers at banquets between November 2006 and June 2010 at the city’s largest lodging establishment.

The $1.3 million settlement, which awaits expected final approval at a fairness hearing May 1, includes legal fees. The workers will share about $850,000, depending upon the amount of time they were employed at the hotel during the period covered by the lawsuit, said attorney Paul Holtzman of the Boston firm Krokidas and Bluestein, which specializes in employment law.

Some employees may see payouts in the tens of thousands of dollars, he said. After the settlement gains the final green light from Berkshire Superior Court, Berkshire Common is required to send out settlement checks by Oct. 17, according to court documents. Copies of the settlement documents are in the mail to the employees affected.

The hotel does not admit any liability, according to the class-action settlement documents.

For more:  http://www.berkshireeagle.com/ci_19954538

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Filed under Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Employee Risks: The "2012 California Employment Law" Makes It Unlawful To "Misclassify Employees As Independent Contractors" With Severe Penalties Imposed

CLICK ON "CALIFORNIA" TO VIEW "2012 EMPLOYMENT LAW" UPDATE

For more:  http://www.jdsupra.com/post/documentViewer.aspx?fid=396703df-f68e-4468-8dc9-7bc9a9a6ee01

 

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Filed under Crime, Labor Issues, Legislation, Liability, Management And Ownership, Risk Management