Category Archives: Maintenance

Hospitality Industry Property Risks: Washington Restaurant Fire Caused By Lightning In Early Morning Hours

Lightning from a thunderstorm that rolled over the state this past weekend may have ignited a blaze that destroyed a Bainbridge Island bar.  Fire Marshal Luke Carpenter said the department has no hard evidence the early morning lightning storm sparked the fire, but the timing seems to match.

 The Kitsap Sun reported the 122 Bar & Restaurant in Winslow closed at about 10:30 p.m. on Sunday, according to the bar’s owners. The lightning storm surged over Bainbridge at around 2:30 a.m. on Monday.  Much of the 122 Bar & Restaurant in Winslow was in flames by the time firefighters were alerted around 4:45 a.m. Nearby residents reported smelling smoke hours before large flames were spotted on the building’s roof.

For more:  http://www.heraldnet.com/article/20120711/NEWS03/707119794

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Filed under Fire, Insurance, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Security Risks: "Intoxicated" New York Hotel Guests Pull Fire Alarm Outside Lobby Doors After Being Locked Out In Early Morning Hours; Arrested On Felony Charges Of Falsely Reporting A Fire

“…(the men) proceeded to strike the lobby’s sliding glass doors “with such force as to rock them and nearly break them from their hinges…they then pulled the fire alarm outside the hotel’s lobby, resulting in their arrest on charges of falsely reporting a fire, a felony, and reckless endangerment, a misdemeanor…”

In the wee hours of Saturday morning, Lewis and his brother, Lamar, found themselves locked out of a hotel in downtown Albany, N.Y. They were intoxicated, according to police, and apparently forgot their room key. Eagles running back Dion Lewis found himself in some trouble over the weekend.

“I want to apologize to my family, the Albany community, the Eagles organization and fans, and to the NFL for my involvement in an incident this past weekend,” Lewis said in a team-issued statement “It was never my intention to cause any public alarm or damage any property. I am sorry for any embarrassment and inconvenience that my actions have caused.”

The 21-year-old Lewis, whom the Eagles selected in the fifth round of the 2011 NFL draft, was released after his arraignment in court. His brother was being held in jail because of two previous felony charges, the Times Union reported.

For more:  http://content.usatoday.com/communities/thehuddle/post/2012/07/eagles-rb-dion-lewis-arrested-for-hotel-fire-alarm-incident/1

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Filed under Crime, Guest Issues, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Crime Risks: Alabama Hotel Employees Assist With Arrest Of Identity Theft Ring Operating In Guest Room

“…Investigators say when the officers entered the hotel room, there were stolen credit cards, computers, cameras, scanner and other items in plain sight…the group had been making fake identification and checks. They had also made Social Security cards and drivers licenses. Police say that many of the victims are businesses…”

Irondale Police say they have arrested and charged three people with multiple counts of identity theft after a hotel called them to evict a group of non-paying customers.

Victor Hedden, 46 of Phenix City, Raymon Hall, 29 of Columbus, Georgia, and Precious Clemons, 25 of Columbus, Georgia have been charged with possession of forged materials and trafficking in stolen ids.

The incident happened Saturday when employees with America’s Family Inn called to ask the police’s help to remove a group of people who hadn’t paid their hotel bill for several days.

For more:  http://www.myfoxal.com/story/18985033/unpaid-hotel-bill-leads-irondale-pd-to-identity-thieves

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Filed under Crime, Liability, Maintenance, Management And Ownership, Risk Management, Technology, Theft

Hospitality Industry Property Risks: Thieves Steal Florida Restaurant's Air Conditioning Units During Night As Video Surveillance Documents Theft

“…the surveillance system was rolling as the thieves committed the crime, at around 11 p.m…one suspect can be seen on surveillance unscrewing the AC units. Some time later, a black truck is seen driving by the business…they stole the two air conditioning units, probably for the copper coils…”

Crooks remain at large after stealing the air conditioning units from a South Florida business. The thieves stole two AC units from CafeSolé, located at 711 NW 27 Ave. in Miami.

Delemar believes the truck was involved in the thefts, and said the crooks responsible did their homework. “They pretended that they were cleaning up, that they were some kind of gardening service or something,” said Delemar. “They went ahead and cased the place first, and then, about half an hour later, they showed up, and they took the two units.”

No AC means no business for the restaurant. “Naturally, this is going to affect my business, because I cannot open up with the heat. I don’t have air conditioning inside, so that does affect the business,” Delemar said. “It’s disruptive, it’s disheartening.”

Read more: http://www.wsvn.com/news/articles/local/21007939691030/crooks-steal-ac-units-from-miami-restaurant/#ixzz203VFKKoz

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Filed under Crime, Insurance, Maintenance, Management And Ownership, Theft

Hospitality Industry Crime Risks: Florida Motels To Work With Police To Identify And Avoid Meth Lab Operations In Guest Rooms

At the end of the month … police will have a training program to educate hotels on how to identify potential meth dealers looking for a temporary base to cook. In the last three months there have been three drug lab busts in two Motel 6 locations in Jacksonville.

The problem of meth labs in local motel rooms seems to be growing, but there is a renewed focus on stopping the spread.

Fred Pozin, General Manager of the Ramada in Mandarin, tells WOKV they work directly with the Sheriff’s Office to try and seek out the users.

For more:  http://www.wokv.com/weblogs/morning-news-recap/2012/jul/06/stopping-mobile-meth-labs/

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Filed under Crime, Guest Issues, Liability, Maintenance, Management And Ownership, Risk Management, Training

Hospitality Industry Property Risks: Washington Restaurant Damaged By Early Morning Grease Fire Which Spread Into Vents

“…The restaurant wasn’t open yet…but they likely were getting food ready for their lunch buffet when the fire broke out…Crews had to cut holes in the roof and also attacked the fire from inside…”

A grease fire that spread into the vents of a Kennewick restaurant prompted a large call-out of fire crews Saturday morning.

The building already had been evacuated when the first crews got on scene, but firefighters did do a sweep inside to make sure everyone was out, said Kennewick Fire Capt. Linc Swenson.

Ten units from the Kennewick, Richland and Pasco fire departments and Benton Fire District 1 were dispatched to the restaurant.

Fire crews, however, were able to get the fire contained within 10 minutes, Swenson said. It took another 10 minutes before they were sure flames hadn’t spread into the attic. “It went out with a little bit of water and quite a bit of tenacity,” Swenson said.

The biggest challenge was getting onto the roof, because of the way it’s designed and the power lines on one side of the building, he said. Fire crews were on scene for about two hours. There were no injuries. Most of the damage inside the restaurant was in the kitchen, Swenson aid.

Read more here: http://www.thenewstribune.com/2012/07/01/2202089/kennewick-restaurant-damaged-by.html#storylink=cpy

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Filed under Fire, Insurance, Liability, Maintenance, Risk Management

Hospitality Industry Employment Risks: Indiana Restaurants Fined For Child Labor Law Violations Involving Break Regulations

If a minor age 14-17 works six or more hours in a shift, an employer is required to give the minor one or two breaks totaling at least 30 minutes. Hour violations occur when a minor works past the legally defined deadline for the minor’s age.

In most cases, minors may not work during school hours, from 7:30 a.m. until 3:30 p.m., on school days. While 16- and 17-year-olds may work during school hours with written permission from the school, there is no such exemption for 14- and 15-year-olds.

Five East Central Indiana restaurants have been fined within the past year for repeat violations of child labor laws.

The Ponderosa Steakhouse in Portland received the biggest penalty, $2,200, after its third violation in a year of break regulations involving minors.The restaurant also was fined $400 for hour violations involving two minors.

Modern child labor laws serve a dual purpose based on their roots in compulsory education, according to the Indiana Department of Labor. The first is to make certain that young people pursue education, and the second is to protect young workers from suffering injury, illness or death in the workplace.

One East Central Indiana employer received a warning for employing a minor in a hazardous/prohibited occupation following a workplace fatality.

The labor department gives employers an opportunity to protest violations within 30 days of being notified of a fine. Several restaurants received warnings for employing minors during school hours but were not fined because it was a first offense.

For more:  http://www.thestarpress.com/article/20120702/NEWS01/307020015

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Filed under Labor Issues, Liability, Maintenance, Management And Ownership, Risk Management, Training

Hospitality Industry Property Risks: Missouri Hotel Fire Causes Significant Exterior, Smoke And Heat Damage To Rooms; Fire Wall And Favorable Winds Spares Structure

“…Firefighters were initially concerned the blaze would spread deep into the hotel, but the unusually heavy-duty firewall and a fortunate south wind spared the brick-faced structure from catastrophic damage…The fire also did significant damage to the exterior of the hotel, and also destroyed the hotel swimming pool’s pumping apparatus…”

Interior demolition and clean-up at the Maryville Comfort Inn Motel, damaged May 19 when an adjoining empty restaurant building was gutted by fire, is nearing completion, paving the way for renovation of four smoke- and heat-damaged rooms later this summer.

Chuck Hetrick, general manager of the hotel, located at the south end of Business 71, said crews were wrapping up removal of smoke-impregnated insulation from the attic above the damaged rooms in preparation for installation of fresh insulation and new sheetrock.

A concrete-block firewall that separates Comfort Inn from what is left of the restaurant is to be torn down, which will allow a north-end interior stairwell to be widened.

Though Comfort Inn has remained in operation in the weeks since the blaze, Hetrick said occupancy is down. In an attempt to let potential customers know the lodge is open for business, a large sign visible from Main Street bears the message, “We are open.”

For more:  http://www.maryvilledailyforum.com/news/x1805322006/Repairs-underway-at-fire-damaged-hotel

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Filed under Fire, Insurance, Liability, Maintenance, Management And Ownership

Hospitality Industry Property Risks: West Virginia Motel Fire Caused By Manager Frying Food In Room; Structural And Electrical Repairs Delay Reopening

“…(the street) was closed for about four hours because of the fire, and electricity had to be cut to the motel because of damage to the wiring…the Red Cross was called to find places for the few motel guests to spend the night…”

No one was injured in a fire that broke out early Friday at the Jefferson Motel. Kanawha County Fire Coordinator C.W. Sigman said a manager at the MacCorkle Avenue motel was frying some food at about 12:45 a.m. when the grease caught on fire and set fire to the room. Firefighters were able to contain the blaze to the manager’s area, he said.

Sigman said the motel will not be allowed to reopen until repairs are made and the electrical system is fixed and inspected.

For more:  http://wvgazette.com/News/201206220029

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Filed under Fire, Insurance, Liability, Maintenance, Management And Ownership, Training

Hospitality Industry Property Risks: Tennessee Hotel Suffers $750,000 In Damage From Gas Line Explosion; Guests Evacuated For Seven Hours

There was major damage to an escalator, walls and ceiling. The blast was so strong it damaged ceiling tiles on the third floor. There apparently was no fire.

Damage was estimated Wednesday at up to $750,000 as a result of a gas explosion at the sprawling Gaylord Opryland Resort and Convention Center. No injuries were reported after the Tuesday night blast, though 5,000 guests were evacuated for as long as seven hours.

The hotel resumed normal operations Wednesday at 7 a.m. Fire officials said the explosion was caused by a gas leak that ignited inside a mechanical room on the first floor in the convention center portion of the hotel and away from guest rooms. “The entire room was moving,” Davidson County Sheriff Daron Hall told WSMV-TV. He was attending a convention at the hotel when the explosion happened shortly after 8 p.m. Tuesday. The damaged area was closed off to guests Wednesday.
Guests Tuesday night were being given free one-night stays because of the disruption. Gaylord said the explosion would have little or no effect on upcoming meetings and events.

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Filed under Claims, Insurance, Maintenance, Management And Ownership