Category Archives: Privacy
Hospitality Industry Security Risks: Texas Hotel Guests Have Laptop And iPad Stolen From Room; GPS Tracking Feature Leads Police To Thieves
“…Police say hotel guests returned to their room to find their key card no longer worked. Once they had a new key, they discovered someone had stolen a laptop computer, wallet, a cell phone and the iPad from the room…” … Continue reading
Filed under Crime, Guest Issues, Liability, Management And Ownership, Privacy, Technology, Theft
Hospitality Industry Guest Risks: Police Arrest Massachussetts Hotel Guest For “Disturbing The Peace” After Refusing To Cease Loud Noises In Room
“…hotel security personnel stated that they had received multiple complaints relative to loud and unsettling noises coming from one of the rooms in the hotel…” “…When told the hotel had a right to disinvite guests for bad behavior and excessive … Continue reading
Filed under Crime, Guest Issues, Labor Issues, Management And Ownership, Privacy
Hospitality Industry Technology Risks: Hotel Internet Connections Pose New Risks For “Malicious Software” Infecting Guest’s Computers
The FBI said typically travelers attempting to set up a hotel room Internet connection were presented with a pop-up window notifying the user to update a widely used software product. If the user clicked to accept and install the update, … Continue reading
Hospitality Industry Information Technology Risks: Hotel And Restaurant “POS Systems” Are The #1 Target Of Criminal Data Breaches
If a criminal can breach a system in the restaurant, they also have access to the front desk, the spa and any other connected system. The risk is even greater when hotels are part of a hotel chain with interconnected … Continue reading
Filed under Crime, Guest Issues, Liability, Maintenance, Management And Ownership, Privacy, Risk Management, Technology, Theft
Hospitality Industry Crime Risks: “End Child Prostitution And Trafficking (ECPAT)” Seeks Hotels’ Assistance In Fighting Internet Prostitution
CODE OF CONDUCT FOR THE PROTECTION OF CHILDREN FROM SEXUAL EXPLOITATION IN TRAVEL AND TOURISM THE SIX CRITERIA Suppliers of tourism services adopting the code commit themselves to implement the following six criteria: 1. To establish an ethical policy regarding … Continue reading
Filed under Crime, Guest Issues, Insurance, Liability, Management And Ownership, Privacy, Risk Management, Training
Hospitality Industry Employee Risks: Alabama Hotel Clerk, With Prior Arrest Record, Arrested For Stealing Guest Credit Card Informatiom
Rains says Niles got the guests information from the hotels computer database and used it for more than just their rooms. A Mobile hotel clerk is behind bars. The Mobile Police Department says he was doing more than checking guests … Continue reading
Filed under Crime, Guest Issues, Liability, Management And Ownership, Privacy, Theft
Hospitality Industry Information Risks: “Specialized Cyber-Risk Insurance” Is Important In Providing “Security Liability” And “Privacy Liability” Coverage
A specialized cyber-risk insurance policy is necessary. Coverage would not usually be triggered under a commercial general liability policy–many of which also have exclusions. Importantly, property-damage policies typically do not acknowledge “data” as property. “Cyber liability” is essentially comprised of … Continue reading
Filed under Crime, Guest Issues, Insurance, Liability, Maintenance, Management And Ownership, Privacy, Risk Management, Theft
Hospitality Industry Social Media Risks: Hotel Management Faces Legal Issues With Regard To “Relationships” Of Employees Discovered On Facebook
While platforms such as Facebook and Twitter present new opportunities for training and engaging with employees, they also bring new challenges and wrinkles to the age-old workplace policies and practices…(such as)… two of your most exemplary employees who work the … Continue reading
Filed under Labor Issues, Liability, Management And Ownership, Privacy, Risk Management, Technology, Training
Hospitality Industry Information Risks: Hotel’s Store “Enormous Amounts Of Data” That Is Never Used; 100% At Risk And 0% Value
“…companies can go a long way toward reducing their exposure to significant losses resulting from a security breach by putting themselves on a “data diet…There is an enormous amount of information that we never use, but we never get rid … Continue reading
Hospitality Industry Legal Risks: Woman Files “Negligence Lawsuit” Against Major Hotel Group After Front Desk Staff Gives Room Key To “Drunken Man” Who Assaults Her
A New York business woman is suing Starwood Hotels and Resorts Worldwide, claiming staff at one of their hotels gave her room key to a drunken man who allegedly sexually assaulted her in her bed. ”…suing the company for negligence … Continue reading
Filed under Crime, Guest Issues, Insurance, Labor Issues, Liability, Management And Ownership, Privacy, Risk Management
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