Category Archives: Risk Management

by | June 23, 2013 · 1:17 pm

Hospitality Industry Property Risks: Texas Restaurant Fire Caused By “Stove Left Burning After Closing”; $10,000 In Smoke And Water Damage

Restaurant Fire Risks“…Fire officials (reported) the restaurant manager had closed up for the evening but forgot to turn off the stove. The fire caused about $10,000 in smoke and water damage to the building…”

Firefighters rushed to save a popular barbecue restaurant on the Northwest side late Saturday.
A fire broke out at the Bill Miller Bar-B-Q Restaurant in the 3200 block of Fredericksburg Road at 11:30 p.m. Saturday.

The stove caught fire but firefighters were able to quickly put out the blaze. The fire caused about $10,000 in smoke and water damage to the building.

For more:  http://www.woai.com/news/local/story/Stove-sparks-fire-at-Bill-Miller-Restaurant/e0rTKN6bt0OHcOcpHKpAgg.cspx

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by | June 19, 2013 · 1:35 am

Hospitality Industry Safety Risks: Pennsylvania Hotel Employee Injured And Property Evacuated When Pool Chlorine Tablet Feeder Explodes

“…the hotel’s general manager says an employee suffered minor injuries when the equipment that feeds chlorine tablets to the pool exploded. He Hotel Pool Chemical Riskswas taken to a hospital…The hotel was evacuated when fire crews got on scene, including about 10 guest rooms and 15 employees…”

An explosion at a hotel in Clinton County forced some guests from their rooms Tuesday morning. It happened around 9:30 a.m. at the Comfort Inn near Lamar. The building was evacuated as a precaution and fans were used to air out the hotel. By 11 a.m., business was back to normal.

Emergency officials say chlorine can be deadly but in this instance, the chlorine tablets are commonly used for swimming pools and don’t pose serious risks.

For more:  http://wnep.com/2013/06/18/hotel-cleared-out-after-chlorine-incident/

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by | June 18, 2013 · 10:14 am

P3 Hospitality Industry Risk Report: “Hotel Pool Preparation, Maintenance And Checklist” By Petra Risk Solutions’ Risk Manager Joe Fisco, CLSD (Video)

[vimeo http://vimeo.com/52436189]

P3Petra Risk Solutions’ Risk Manager, Joe Fisco, CLSD , offers a P3 Hospitality Risk Update – ‘Hotel Pool Preparation, Maintenance And Checklist’.

P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.

For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.

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by | June 17, 2013 · 10:16 am

Hospitality Industry Health Risks: North Carolina Hotel “Carbon Monoxide Poisoning Deaths” Tied To 2006 “Unpermitted Pool Water Heater” Replacement, Poor Ventilation System

“…the hotel, which was originally built in 2000, never applied for a permit, nor did they seek an inspection of the new pool water heater…State Hotel Carbon Monoxide Deathslaw requires a permit if businesses perform any alteration to indoor plumbing or heating…An 11-year-old Rock Hill boy died in room 225 at the Best Western Plus in Boone in early June. The toxicology report states the concentration of carbon monoxide in his blood was greater than 60-percent…An elderly couple staying in the same room died in April of carbon monoxide poisoning…”

Authorities in Boone say the Best Western Plus replaced the pool’s water heater without applying for a permit or requesting an inspection. The town of Boone Planning and Inspection Department says the Best Western Plus, the hotel where three people died of carbon monoxide poisoning, replaced the pool water heater in 2006.

The Planning and Inspection Department says the town is discussing having the fire department check all area hotels to ensure there are no other pool water heaters that have been replaced without their knowledge. Officials say this will be implemented in the near future.

Room 225 is directly above a storage room where pool chemicals are housed, and the pool’s water heating system lives. Authorities have blamed deficiencies in the natural gas water heater and the storage room’s ventilation system for the poisonous gas seeping into the guestroom directly above.

For more:  http://www.wcnc.com/news/business/No-permit-no-inspection-after-installing-new-hotel-water-heater-211841721.html

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by | June 15, 2013 · 6:09 am

Hospitality Industry Property Risks: Florida Motel Sprinkler System Malfunctions With Water Flooding Rooms, Hallways And Lobby

“…a water restoration company said it brought an infrared camera that detects moisture and found water damage in several rooms, the lobby and Hotel Water Damagehallways on the first and second floors…Officials said the hotel had to cut off power because all the water became an electrical hazard…”

A sprinkler system malfunctioned at the Crestwood Suites Extended Stay motel on University Boulevard in East Orange County, Orange County Fire Rescue said.
The incident happened at about 8:30 a.m. Thursday.

“It was like a flood coming down. You looked into the lobby from the doors and it was like rain pouring through the ceiling,” said motel guest Andrea Paul.

For more:  http://www.wftv.com/videos/news/motel-flooded-following-sprinkler-system/v4SmW/

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by | June 12, 2013 · 7:24 am

Hospitality Industry Property Risks: Virginia Motel Suffers “Water Damage” To 24 Of 34 Rooms After Torrential Rainfall; Flood Insurance Will Cover Drywall, Paint And Carpeting Repairs

“…the motel owner said she faced a similar situation just 18 months ago. The flooding in September 2011 was even worse, she said, when the Hotel and Motel Flood Risksmotel rooms got more than three-feet of water. Patel said it was more like 2.5 feet this time…  Fortunately, she and her husband – who purchased the motel in 1978 – have flood insurance as 2011 damages totaled $120,000 including new carpet, paint, linens, drywall and more…”

The town of Culpeper continued to dry out Tuesday following torrential rainfall that dumped 5.5 inches of rain in four hours early Monday, sparking flash floods that displaced some 50 residents from an area motel.

Over at Sleepy Hollow Motel on Bus. 29, owner Urmila Patel, of Culpeper, frowned deeply at the massive clean-up ahead of her to 24 of the 34 motel rooms that sustained water damage when the banks of nearby Mountain Run ran over after midnight Monday.

Furniture, TVs, and mattresses from the rooms sat neatly stacked in the parking lot of the motel Tuesday as she waited for the insurance adjuster to arrive to assess damages. Piles of clothes left behind included a toddler’s shirt while discarded food items consisted of bags of bread, pizza boxes, soda cans and milk, evidence of recent occupancy.

For more:  http://www.dailyprogress.com/starexponent/news/local_news/sleepy-hollow-motel-dries-out-owner-says-she-will-reopen/article_3cf4c25a-d2cd-11e2-8196-0019bb30f31a.html

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by | June 11, 2013 · 5:55 am

Hospitality Industry Health Risks: Tennessee Hotel Guest Dies From “Carbon Monoxide Poisoning”; Room Directly Above Natural Gas Pool Heater

“…Health Department inspectors found deficiencies at the Best Western’s indoor swimming pool earlier this hotel Carbon Monoxide Poisoningyear…the bottom-floor pool is below the second-floor room where the deaths occurred. Room 225 is directly above a room with a natural gas heater for the pool, police said…a March 6 inspection showed the pool’s pump was not approved by an industry standards group. The report also found the pool’s chemical and equipment room needed better ventilation…”

Police on Monday said elevated carbon monoxide levels were found in a hotel room where an 11-year-old boy died over the weekend, two months after the poisonous gas killed an elderly couple in the same room. Authorities said an autopsy of Jeffrey Lee Williams of Rock Hill indicated he died from asphyxia, though blood tests were not complete. Jeffrey was found Saturday in a room at Best Western Plus Blue Ridge Plaza, where he was staying with his mother, Jeannie Williams.

Williams, 49, remained hospitalized Monday at Watauga Medical Center. At a Monday news conference, Boone police Sgt. Shane Robbins said newly obtained blood test results show carbon monoxide killed Daryl Dean Jenkins, 73, and Shirley Mae Jenkins, 72, both of Longview, Wash. They were found April 16, also in Room 225.

The revelations raised new questions about the death investigations, including why blood test results in the Jenkins’ deaths took two months to complete.

A spokesman for the N.C. Department of Health and Human Services, which oversees the state’s medical examiner’s office, refused to release death reports in the three cases, saying they were incomplete.

The Observer requested an interview with N.C. Chief Medical Examiner Dr. Deborah Radisch, but spokesman Ricky Diaz said she would not be available.

Read more here: http://www.charlotteobserver.com/2013/06/10/4097181/report-carbon-monoxide-found-at.html#storylink=cpy

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by | June 10, 2013 · 6:01 am

Hospitality Industry Health Risks: Arizona Restaurant Kitchen Workers Suffer “Heat-Related Illnesses”; “Inoperative Air Conditioning System” Leads To Hospitalization Of 3 People

“…the air conditioning in the kitchen at the restaurant may have been out for up to a week…A 19 year employee was having Restaurant Kitchen Health Riskstrouble breathing, and complained of being light-headed and dizzy…Soon after 10 other employees said they too were feeling ill…In all three people were taken to the hospital with heat related illnesses, the remaining eight were treated and released…”

Northwest Fire, along with emergency medical personnel are on scene at a McDonald’s Restaurant located at 8280 North Cortaro Road. The restaurant was evacuated after 11 employees became ill. Firefighters with the Northwest Fire District said they initially thought hazardous materials was the cause, turns out it was heat related.

Captain Adam Goldberg says, “It is a hundred and some odd degrees outside, 96 degrees inside and for anybody who doesn’t prepare for high temperatures certainly they will feel the effects of that heat, and some who are not in good physical condition to begin with will feel those effects sooner.”

The 19 year old is listed in serious condition, the other two are stable.

For more:  http://www.kvoa.com/news/mcdonald-s-employees-suffer-heat-symptoms/

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by | June 9, 2013 · 6:35 am

Hospitality Industry Property Risks: Ohio Restaurant Fire Starts In “Kitchen Fryer” And Heavily Damages Structure; “Advanced Fire In Building’s Center” Limits Firefighters To Defensive Action

“….an employee saw smoke at a fryer as he was walking through the kitchen, preparing to make a Restaurant Fire Risksdelivery…he and the two other employees cut off power to the fryer and tried to use a fire extinguisher “but it only got worse…(there was no) way of getting it stopped…”

A fire Friday afternoon that heavily damaged a popular Irish pub and restaurant, as well as a catering business, started in a kitchen fryer. That’s the preliminary assessment from Springfield Fire Rescue Division Chief Nick Heimlich, who kept firefighters on the scene at McMurray’s Irish Pub, Paddy’s Backdoor Pizza and Carmae Catering, all housed at 122 E. College Ave., on Friday night.

Heimlich said firefighters found “an advanced fire” in the center of the structure and noted that the progression of the fire was very rapid. Because the three businesses are connected and under one roof “a problem in one pretty quickly becomes a problem in the others,” the chief said.

When the decision was made to pull back and take a defensive posture in battling the flames because crews weren’t making the kind of progress they wanted in putting out the fire, Heimlich said, “basically that means for the most part the structure is a loss.”

For more:  http://www.whiotv.com/news/news/local/mcmurrays-popular-springfield-pub-is-on-fire/nYFfP/

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by | June 8, 2013 · 7:10 am

Hospitality Industry Health Risks: CDC Reports That Up To “58% Of Hotel And Public Swimming Pools Contain Fecal Matter”, Resulting In Increased “E.Coli & Other Recreational Water Illnesses”

[youtube=http://www.youtube.com/watch?v=Y2Mh9GoYy5g]

In 2013, the U.S. Centers for Disease Control and Prevention (CDC) released a report that found fecal matter in 58% of public swimming pools. The study looked at 161 samples from pool filter concentrates…The study detected E. coli in over 50% of the pool samples, indicating that swimmers frequently introduced fecal material into pools. This could mean that pathogens can be transmitted to others through the use of these pools and recreational water activities…Although the study found E. coli at higher rates in municipal pools, pools that required a membership or were located within a club still tested positive 49% of the time.

Although the study found E. coli at higher rates in municipal pools, pools that required a membership or were located within a club still tested positive 49% of the time. Since 1978, the incidence of recreational water illness (RWI) outbreaks of acute gastrointestinal illness has substantially increased.

Some of the organisms detected in the study included:
• Pseudomonas aeruginosa
• E. coli
• Giardia intestinalis
• Cryptosporidium

Contrary to popular belief, chlorine does not kill all germs instantly. There are germs today that are very tolerant to chlorine and were not known to cause human disease until recently. Once these germs get in the pool, it can take anywhere from minutes to days for chlorine to kill them.

Recreational water illnesses are caused by germs spread by swallowing, breathing in mists or aerosols of, or having contact with contaminated water in swimming pools, hot tubs, water parks, water play areas, interactive fountains, lakes, rivers, or oceans. Recreational water illnesses can also be caused by chemicals in the water or chemicals that evaporate from the water and cause indoor air quality problems.

These are just a few things to know about microbial contaminants and recreational water illnesses, to learn more about this other health and safety or environmental and indoor air quality issues, please visit the websites shown on the screen.

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