Category Archives: Theft

by | October 3, 2012 · 6:33 am

Hospitality Industry Crime Risks: South Dakota Restaurants Report $6,000 In "Bathroom Piping" Thefts

“…two men, one with a black backpack, were caught on surveillance standing next to the restroom Monday at the Russell Street and Minnesota Avenue restaurant…when a worker checked the restroom soon after, the toilet piping was missing…”

A local fast-food chain is out $6,000 after five of its restaurants were hit by a recent string of thefts of toilet piping in Sioux Falls. Five of the 11 local Burger King restaurants have reported thefts from men’s restrooms since Thursday. The most recent was Monday. Mike Leslie, director of operations for the local Burger King cooperate office, said the suspects might be caught on surveillance.

Police spokesman Sam Clemens said Monday’s two reports push the amount of restroom thefts to 14 since Thursday. Monday’s other theft was from the Ramkota Hotel in northwestern Sioux Falls. A public restroom was hit in the hotel, Clemens said.

Leslie said he has shared surveillance with police.

For more: http://www.argusleader.com/article/20121003/NEWS/310030051/Restaurant-chain-reports-6-000-lost-bathroom-thefts

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by | September 24, 2012 · 6:30 am

Hospitality Industry Legal Risks: "Tip Pool Skimming" Class-Action Lawsuit Filed Against New York Restaurant; Over 100 Former Waitstaff Claim Managers Took 26% Of Tips

“…The suit, filed by more than 100 people who’ve worked there for the last six years, also claims that Les Halles paid waitstaff less than the $5 minimum wage for food service employees…”

Anthony Bourdain’s Les Halles is the latest restaurant to be hit with a lawsuit from waitstaff alleging that management skimmed from their tipping pool. Both of the restaurants’ locations are named in the suit, which according to the Post alleges that floor managers took 26% of the pool.

“In my experiences at Les Halles, management was, if anything, unusually scrupulous about these things,” Bourdain, the chef-at-large, said, referring to the group of people who almost certainly do not raid the bar after-hours while blasting a Kool & The Gang Pandora station through the restaurant’s speakers.

We always preferred pooling as opposed to the vicious, territorial struggle of solo-sectioning, but this could be Bourdain’s biggest stumbling block since he ate a bunch of flesh in front of starving rich people.

For more:  http://gothamist.com/2012/09/23/anthony_bourdains_les_halles_sued_f.php

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Filed under Employment Practices Liability, Labor Issues, Liability, Management And Ownership, Theft

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by | September 9, 2012 · 7:47 am

Hospitality Industry Crime Risks: California Hotels Victimized By Armed Robbery Suspects Who Would "Climb Over Front Counter And Steal Cash Drawer"

“…Surveillance video caught a recent hotel robbery…a suspect, with a handgun, climbs over the counter and steals the cash drawer.  In other cases, the crime turns violent…one hotel worker was punched in the face…”

Five suspects are in custody inNorthern California for crimes that may be tied to a string of robberies in theCentral Valley.  Two suspects are adults, three are juveniles.  Jamaul and Justina Baker, one 15-year-old and two 14-year-olds were arrested Wednesday night after allegedly robbing a hotel and convenience store inPlacerCounty.

Most of the victims up and down the state had similar stories.  A trio of masked robbers march into hotels and demand money.  Sometimes they become violent.  Eight hotels in the Central Valley and over a dozen in the state were hit.  Now the crime spree appears to be over.

In less than a week, robbers hit eight hotels and motels in the Central Valley:  Two in Fresno off the 99, then down the freeway to Selma and Kingsburg.  Over to the I-5, places in Coalinga, Firebaugh, Santa Nella and Patterson are robbed.

For more:  http://www.cbs47.tv/news/local/story/Hotel-robbery-suspects-caught/ATAsl2HFE0O57_ClJj62Ag.cspx

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Filed under Crime, Injuries, Labor Issues, Management And Ownership, Risk Management, Theft

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by | September 8, 2012 · 6:10 am

Hospitality Industry Employee Risks: Restaurant Owners Use "Written Integrity Tests" To Limit High Costs Of "Employee Theft And Drug Use"

“…restaurant  owners  must address ethical issues when evaluating job applicants for  employment.  Historically, employers have relied upon reference checks,  criminal background checks and interviews to address these issues…now a growing number of restaurant owners use written integrity testing  to improve their  ability to screen  out high risk job  applicants…”

Employee theft and other forms of counterproductivity are highly significant  factors in determining the success of restaurants.  While employers tend to  have some awareness of the frequency with which employees engage in theft, drug  use and other counterproductive behaviors, the following research findings are  helpful in providing an objective  perspective of  how  frequently  these problematic behaviors occur:

  • The National Restaurant Association recently reported that the cost of  employee theft for its members is $8.5 billion annually or approximately 4  percent of food sales.
  • A study released in 2007 by the U.S. Substance Abuse and Mental Health  Administration indicated that the highest rate of illicit drug use occurs among  restaurant workers. A whopping 17 percent admitted to illegal drug use in the  last month.

Extensive research documents that integrity tests are good predictors of  whether an individual will engage in various forms of workplace  counterproductivity (e.g., theft, illegal drug use).  Also, these  assessments do not adversely impact minority candidates, which is a major  downside to criminal background checks.  Further, integrity tests are  relatively inexpensive and can be easily administered online. As a result, high  risk applicants can be screened from contention before wasting time and money on  interviews, criminal background checks and reference checks.

Read more at  http://www.business2community.com/human-resources/screening-job-applicants-to-minimize-employee-theft-and-other-forms-of-counterproductivity-in-the-restaurant-industry-0274014#MbysIc4cypbhdqY1.99

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Filed under Crime, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Theft, Training

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by | September 3, 2012 · 6:18 am

Hospitality Industry Theft Risks: Wisconsin Restaurant Employee Arrested For "Cashing Two Unauthorized Businsess Checks" In His Name

“…the owner of Espana Restaurant and Bar discovered Johnson had cashed two unauthorized checks from the business in his name for $160 and $350…the checks were kept in a locked desk drawer in the basement of the business and were pre-signed to pay vendors…”

A 37-year-old Wauwatosa man is facing charges after he allegedly stole two checks from his employer and then cashed them in his name. Dana James Johnson was charged Thursday in Milwaukee County Circuit Court with one count of theft. If convicted, he faces up to nine months in prison and $10,000 in fines.

Officers then went to Community Financial, 4525 W. North Ave., where they found security video footage of Johnson coming into the bank and cashing the checks.

For more:  http://wauwatosa.patch.com/articles/tosa-man-charged-with-stealing-checks-from-a-milwaukee-restaurant

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Filed under Crime, Labor Issues, Liability, Management And Ownership, Theft, Uncategorized

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by | August 31, 2012 · 6:29 am

Hospitality Industry Crime Risks: Pennsylvania Hotels Victimized By "Con Artist" Who Checked In, Charged Meals To Room And Then Left Without Paying

“…the man who passed as a hapless hotel guest was actually a skilled  con artist who claimed he had been robbed of his wallet to persuade  receptionists to let him have a room…he promised to pay the next day, offering a phony bank  statement as proof that he was good for it…”

Larry Raymond grew accustomed to the high life during his short stays in the  city’s finest hotels, where he dined in restaurants, patronized gift shops and  enjoyed a cup of Starbucks coffee now and then. He ran up hundreds of dollars in tabs — police said he spent more than  $1,500 at the Uptown Marriott — and had it all billed to his room.

But Mr. Raymond never settled up. Mr. Raymond’s lavish run came to an end late Wednesday when police arrested  him in Room 216 of the Cambria Suites in Uptown less than an hour after he  checked in. He told a manager his wallet and credit card had been stolen.

Mr. Raymond, 55, who has no permanent address, spent Thursday in the  Allegheny County Jail. Court records show he was unable to post $50,000  bail.

“He’s a nationwide con artist,” said Detective Jack Mook of the city’s Zone 2  police station, who began investigating Mr. Raymond’s suspicious stay in  Pittsburgh last week when the security director of the Omni William Penn  Downtown told him about a guest who claimed his wallet was stolen and skipped  out on a $753 bill.

Read more: http://www.post-gazette.com/stories/local/neighborhoods-city/police-arrest-man-who-skipped-several-pittsburgh-hotel-bills-651267/#ixzz258KJUWtK

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Filed under Crime, Guest Issues, Maintenance, Management And Ownership, Theft

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by | August 16, 2012 · 6:34 am

Hospitality Industry Payment Fraud Risks: Woman Arrested After Using Stolen Credit Card With "Illegitimate Authorization Code" To Scam Florida Hotels

Police believe the alleged Discover employee was actually Betancourt’s accomplice, who gave an illegitimate code to the hotel clerk. According to investigators, codes are sold on the black market to help crooks override the system.

According to authorities, 53-year-old Debra Betancourt used an old, stolen Discover credit card linked to a closed account and a fake Arizona state ID to scam a number of hotels on Miami Beach. Police say at 11:30 p.m. Monday, Betancourt went to the Alexander Hotel on Collins Avenue. She informed a hotel employee that she made an online reservation with the stolen Discover card.

However, Betancourt’s card was declined for a charge of $4,100. Betancourt got on the phone, police said, and called someone who she said worked at Discover. The alleged employee gave the hotel clerk an authorization number, but the hotel would not complete the transaction.

Less than an hour later, at 12:15 a.m., Betancourt headed south and tried the scam again at the Cadet Hotel on James Avenue. This time, Betancourt got lucky: Her card was approved for 10 nights for a grand total of $10,105. Another hour passed, and the 53-year-old headed even further south to the Anglers Hotel on Washington Avenue, where she tried to pull the scam for the third time.

Betancourt once again ran into problems, and called the mystery Discover employee. However, the card was declined and the hotel manager contacted police. According to authorities, Betancourt kicked the manager in the groin and took off, but officers caught up with Betancourt and arrested her.

Read more: http://www.wsvn.com/news/articles/local/21008278197692/accused-hotel-scam-artist-arrested/#ixzz23ieeFMyM

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Filed under Crime, Guest Issues, Liability, Management And Ownership, Risk Management, Technology, Theft

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by | August 11, 2012 · 7:24 am

Hospitality Industry Security Risks: Louisiana Hotels' Guest Rooms Burglarized By Thieves Who "Checked For Unlocked Doors"; Suspects Walked Out With Laptops And Electronics

“…(suspects were) walking in the hotel, walking out with the victim’s property…laptops, electronics, iPods, and iPads…cell phones, bags of clothing, jewelry…in some cases thieves got into rooms by checking for unlocked doors…”

After arresting two suspects in a string of downtown hotel burglaries, New Orleans Police confiscated loads of property. Police say rooms at several hotels in the downtown area were burglarized in early July. It was later determined to be the work of the same set of crooks.

“I noticed my door in my room even if I just walk out it doesn’t close,” one hotel guest said. Carroll says an anonymous tip from the public led detectives to arrest this modern day Bonnie and Clyde.

A search warrant executed at her home turned up loads of evidence.

For more:  http://www.abc26.com/news/local/wgno-property-stolen-from-hotels-returned,0,6918670.story

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by | August 10, 2012 · 6:41 am

Hospitality Industry Crime Risks: Wisconsin Hotel Employee Arrested And Charged With 65 Counts Of Credit Card Fraud And Identity Theft

“…(the former employee) used customer credit card numbers to pay tuition and insurance bills. An alert customer notified police and an investigation led to his arrest…”

 A 19-year-old who worked at a hotel in Medford is facing 65 credit card theft charges. He worked at the AmericInn until late last year, and was accused of using the card numbers that hotel guests had put on-file to cover room-expenses. Nicholas Johnson is facing 59 counts of identity theft, and six counts of fraudulently using a credit card for more than $10,000. He’ll be back in court on August 14th.

Police began looking for things in common among several reports of fake credit card charges. They focused on Johnson when several of the card-holders who’d been ripped off had stayed at the same hotel. Johnson hasn’t worked there since late last year.

For more:  http://wsau.com/news/articles/2012/aug/10/hotel-worker-charged-in-credit-card-fraud-scheme/

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by | August 7, 2012 · 6:37 am

Hospitality Industry Theft Risks: Former Pennsylvania Hotel Manager Pleads Guilty To Stealing $52,000 During Two Year Period

He was charged with stealing from the Wingate Inn in Unity Township from April 2007 to August 2009 — which he managed while also serving as mayor — before he left to buy a competing business, the Mountain View Inn.

The former mayor of Latrobe has pleaded guilty to misdemeanor charges that he stole about $52,000 from hotel restaurant where he worked and will serve two years’ probation after paying back the money.

Forty-two-year-old Thomas Marflak was charged by Westmoreland County detectives in September 2010, a few months after finishing a four-year term as the first Republican mayor in Latrobe since 1965.

Marflak has claimed the money he spent using hotel credit cards was for legitimate expenses, not his own use, but pleaded guilty Friday to avoid trial and possible prison time on felony charges.

Read more: http://www.sfgate.com/news/article/Ex-mayor-pleads-guilty-to-theft-from-W-Pa-hotel-3765751.php#ixzz22s3DAuN6

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