Tag Archives: Credit Card

Hospitality Industry Technology Update: “The Hotel Booking App That Will Change Everything!”

“Also, unlike most apps, Roomlia has no ties to a user’s credit card information. It passes the credit card data on to the hotel securely,Roomlia which means that the user can handle booking changes directly with his or her hotel of choice, making it much easier on the traveler and the hotel.”

I am an avid hotel-booking-app user. I regularly toggle between Hotel Tonight, Expedia, Travelocity, and Orbitz to hunt for rooms and deals when I travel. Sometimes I use them even when I don’t have travel plans as a way to decide where I want to go. I’m cheap!

I like to search Gogobot to browse by destination. I think Hipmunk offers a stellar user experience. I am not altogether unhappy with the app landscape right now, so I’m not necessarily in the market for a new hotel booking app, but I am always willing to try something new.

For more: http://yhoo.it/1qKUGuJ

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Filed under Hotel Industry, Management And Ownership, Technology

Hospitality Industry Theft Risks: Wisconsin Hotel Manager Charged With Stealing More Than $28,000; Purchased Prepaid Credit And Gift Cards From Company Accounts

A police audit of credit card purchases made by Huff on her company account revealed $19,603 in prepaid Visa and other gift card purchases made at a local grocery store during a six-month period. Investigators also employee theftdiscovered checks Huff wrote for personal use as well as additional credit card purchases for a cellphone, a computer, auto insurance and auto repairs.

A Schofield woman charged with stealing more than $28,000 from two hotels she managed will be sentenced Jan. 10 after reaching a plea deal with prosecutors. Gretchen Huff, 32, was charged in March with embezzlement after investigators discovered thousands of dollars in unauthorized charges to her employer’s credit card for personal purchases. Huff is the former general manager of two Ghidorzi Co. hotels, the Country Inns and Suites in Schofield and the Fairfield Inn and Suites in Weston.

Managers at Ghidorzi Cos. became suspicious of Huff in January after discovering a one-week van rental in August 2011 for $1,029. Police say Huff paid for the rental with a business credit card issued in her name. Huff admitted renting the van to go on vacation with her children in Nebraska and offered to pay back the money. Further investigation by Ghidorzi officials uncovered additional unauthorized charges, including $2,000 for a used car and stereo equipment Huff said she purchased for a boyfriend in Chicago.

For more:  http://www.stevenspointjournal.com/article/20121228/SPJ0101/312280278/Sentencing-set-woman-charged-hotel-thefts?odyssey=mod|newswell|text|FRONTPAGE|s

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Filed under Crime, Insurance, Labor Issues, Liability, Management And Ownership, Theft

Hospitality Industry Risk: Cybercrime Is Targeting Hotels And Resorts As Credit Card Information Is Relatively Unprotected

(From a BlackBookMag.com article)  According to Nicholas Percoco, a cybersecurity researcher for the security firm Trustwave, “The hospitality industry was the flavor of the year for cybercrime.”

In 38% of the security breach investigations Trustwave performed last year, hotels and resorts were the victims. That’s way up from 2008, when the hospitality industry wasn’t nearly so trendy for identity thieves and there were hardly any incidents.

Hotels and resorts tend to have a lot of data–like your credit card info–that is relatively unprotected, making them pretty dreamy for hackers. Last year, both Radisson and Wyndham Hotels reported hacking incidents, and who knows what other hotels got hacked but didn’t report it. So, fork over your personal credit card with care at check-in, or maybe use this as an excuse to charge any and all hotel stays on the company card.

http://www.blackbookmag.com/article/your-hotel-stay-stole-your-credit-card/15885

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Filed under Crime, Liability