Tag Archives: Electronic Lock Systems

Hospitality Industry Theft Risks: West Virginia Hotel Foils Flat Panel TV Theft With Electronic Key Audit; Thief Was Guest Who Was Fined $250 For Smoking In Room

“….a West Virginia man was fined $250 for smoking in his room…(the extra charge was added) onto the bill and slipped under the door…(he) was so upset that he retaliated by stealing a $500 flat-screen television from the hotel’s workout room, Palm Beach police said…”

The hotel found its thief by auditing the guest keys used to access the workout room, police said. It then located an object the size of the missing television hidden by a bed sheet in Nelson’s rental vehicle.

But some quick detective work by police and a hotel employee led to Nelson’s arrest Friday on a charge of grand theft. Police took him to the Palm Beach County Jail.

Nelson told detectives he used a penny to unscrew some screws and a tire iron to break a lock that held the television to a wall bracket.

For more:  http://www.palmbeachdailynews.com/news/smoking-fine-spurs-theft-of-hotel-flat-screen-820141.html

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Filed under Crime, Guest Issues, Insurance, Management And Ownership, Risk Management, Technology, Theft

Hospitality Industry Guest Room Security: Large Hotel Operator Converts Rooms To "Electronic Lock System", Replacing Mechanical Card Locks As "Magnetic Strip Keycards" Provide "Full Audit Accountability"

  • Each keycard is encoded using a portable Front Desk Unit (FDU), uniquely designed for the hotel industry
  •  The magnetic strip keycard reader provides full audit accountability, enabling management to provide legal support in the event of unauthorized access to a room.
  • For emergency use the Generation E-760 door locks provide emergency access through a mechanical key (fixed or recodable) or electronic override plus an emergency keycard.
 
La Quinta Inns & Suites has announced an agreement with Kaba to install the ILCO 760 locking systems in approximately 140 La Quinta hotels. Implementation will begin in fall 2011.
 
“KABA ILCO products demonstrate the reliability that La Quinta wants for its operators and guests,” says Gerald Rodriguez, vice president of purchasing for LQ Management L.L.C. “We were also impressed with KABA’s willingness to engage in a long-term partnership with La Quinta. This will enable us to provide security to our guests, and professional service and operational excellence to our hotels and their staff into the future.”
 
La Quinta began evaluating electronic lock system providers to replace its mechanical card locks in early 2010. This effort included field testing locks from several manufacturers to verify the best solution for La Quinta’s hotels. After testing, La Quinta chose KABA ILCO 760 locks and the Front Desk Unit (FDU).
 
 

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Filed under Guest Issues, Insurance, Liability, Maintenance, Management And Ownership, Privacy, Risk Management, Technology