Tag Archives: Hotels
Hospitality Industry Insurance Solutions: “HospitalityLawyer.com” Presents “Live Webinar” On “The Healthcare Act” On July 10
Comments Off on Hospitality Industry Insurance Solutions: “HospitalityLawyer.com” Presents “Live Webinar” On “The Healthcare Act” On July 10
Filed under Health, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Training
Hospitality Industry Health Risks: Hotel Rooms Continue To Have “High Levels Of Bacteria” From Diversity Of Guests; “Infection Risk” As Sanitizing Equipment Goes “Room To Room”
“…a hotel is not an operating room, and bugs may lurk, despite tip-top cleaning efforts.” The amount of guests who check in at hotels 
from different parts of the world may increase the exposure of germs…Cleaning items used by housekeepers such as sponges and mops were also found to have high levels of bacteria which increases the risk of infection as they go from room to room using the same sanitizing equipment…”
On average, hotel housekeepers spend 30 minutes cleaning each room — about 14 to 16 rooms in an eight hour shift. In a study conducted at the University of Houston, researchers took 19 bacteria samples from items found in three hotel rooms in three states: Texas, Indiana and South Carolina. While high levels of bacteria were discovered in bathroom sinks and floors, the dirtiest areas were light switches and TV remotes, which contained 112.7 colony-forming unites of bacteria (CFUs) and 67.6 CFUs, respectively. Moreover, light switches had the highest levels of fecal matter bacteria with 111.1 CFUs.
“Guests should not assume that their hotel room, not to mention all common surfaces around the hotel such as doorknobs, front-desk pens … while (hopefully) clean, are not sterile,” Matilde Parente, MD, a California-based physician, biomedical safety consultant, and author board certified in pathology and integrative holistic medicine, told Medical Daily.
Comments Off on Hospitality Industry Health Risks: Hotel Rooms Continue To Have “High Levels Of Bacteria” From Diversity Of Guests; “Infection Risk” As Sanitizing Equipment Goes “Room To Room”
Filed under Guest Issues, Health, Maintenance, Risk Management, Training
Hospitality Industry Employment Risks: Massachusetts Hotel Manager Charged With Stealing Over $300,000 Over Two Years; Created Fake Employees And Cashed Checks
“…the fake employees would appear on the payroll and receive a paycheck. Anjanel would then ask another person to cash the checks and that 
person would give all of the money to the defendant…Anjanel would also wire the money to Guatemala, using her own name and also asking others whom she knew to wire the money on her behalf…Over the two year period, Anjanel stole more than $300,000 from the two hotels…”
A Lawrence woman was arraigned Friday on larceny charges for allegedly stealing more than $300,000 from two hotels where she worked as a manager, according to a release from Middlesex District Attorney Marian Ryan.
Authorities allege that in 2010 when Anjanel was working as the manager of the Residence Inn at 1775 Andover Street in Tewksbury, she was responsible for and had access to hotel finances including payroll and petty cash, as well as the authority to make hiring decisions.
According to the release, Anjanel used her responsibilities as manager to add three employees to the hotel’s payroll. These employees were never on the schedule, and never actually worked at the hotel, according to the release.
Comments Off on Hospitality Industry Employment Risks: Massachusetts Hotel Manager Charged With Stealing Over $300,000 Over Two Years; Created Fake Employees And Cashed Checks
Filed under Crime, Labor Issues, Liability, Management And Ownership, Theft
Hospitality Industry Health Risks: Oklahoma Motel “Forced To Close” By City Officials Over Bed Bug Infestation, Mold, Water And Sewer Issues
“…City officials said the motel has been under surveillance for about a year and the owners have been told numerous times to fix problems with 
bed bugs, mold issues, as well as water and sewer…Code enforcement officers said an angry customer called them to complain after noticing bed bug bites on her children and roaches falling from the ceiling…”
A motel in Ardmore is shut down after bed bugs and other issues pose a threat to customers. The Regency Inn located on 2705 on North Commerce St. in Ardmore was forced to close its doors after it failed a city code inspection.
The motel was shut down and customers were forced to leave the building. They said the motel will stay closed until the owner’s fix the issues and it meets city codes.
The owners declined to comment but said they’ll take care of the issues.
For more:Â http://www.kten.com/story/22708184/ardmore-motel-shuts-down-after-bed-bug-investation
Comments Off on Hospitality Industry Health Risks: Oklahoma Motel “Forced To Close” By City Officials Over Bed Bug Infestation, Mold, Water And Sewer Issues
Filed under Guest Issues, Health, Liability, Maintenance, Management And Ownership, Risk Management
Hospitality Industry Safety Risks: “Safety And Health Among Hotel Cleaners” Report From CDC And National Institute For Occupational Safety And Health (NIOSH)
Comments Off on Hospitality Industry Safety Risks: “Safety And Health Among Hotel Cleaners” Report From CDC And National Institute For Occupational Safety And Health (NIOSH)
Filed under Health, Injuries, Labor Issues, Management And Ownership, Training
Hospitality Industry Legal Risks: South Carolina Hotel And Manager Sued For “Sexual Harassment”; Created “Hostile Environment”, Failed To Discipline
“…(the plaintiffs) claim Charleston Plaza “woefully failed in its duty†to provide a non-hostile and productive work environment free from 
sexual harassment by failing to discipline, monitor or take appropriate action against Lewis when it first learned of his sexual harassment…Charleston Plaza failed in its duty to exercise reasonable care in supervising the employment of Lewis and by failing to act in a reasonable manner to prevent subsequent tortious conduct from occurring; failed to make clear to its employees that the company took its sexual harassment policy seriously; and negligently, recklessly and intentionally retained Lewis as an employee and exposed (plaintiffs) to Lewis’ offensive conduct, according to the suits…”
Two women say their former employer caused a hostile work environment and caused them damages. Penta Charleston B LLC, which is doing business as Charleston Plaza Hotel, and Andrew Lewis were named as defendants in the suit.
From 2011 to 2012, Lewis created a hostile work environment by making grabbing Cassandra Chapman and Marie Foster in front of hotel guests’ making lewd and sexual comments about guests and co-workers; and making racial comments about African-American co-workers, according to a complaint filed May 30 in Kanawha Circuit Court.
Chapman and Foster claim they continually expressed to the district manager that Lewis’ sexual comments were unwelcome and unwanted and that his abusive conduct was interfering with their ability to adequately perform their jobs.
For more:Â http://wvrecord.com/news/260766-women-say-charleston-plaza-hotel-is-a-hostile-work-environment
Comments Off on Hospitality Industry Legal Risks: South Carolina Hotel And Manager Sued For “Sexual Harassment”; Created “Hostile Environment”, Failed To Discipline
Filed under Employment Practices Liability, Labor Issues, Liability, Management And Ownership
Hospitality Industry Safety Risks: Pennsylvania Hotel Employee Injured And Property Evacuated When Pool Chlorine Tablet Feeder Explodes
“…the hotel’s general manager says an employee suffered minor injuries when the equipment that feeds chlorine tablets to the pool exploded. He 
was taken to a hospital…The hotel was evacuated when fire crews got on scene, including about 10 guest rooms and 15 employees…”
An explosion at a hotel in Clinton County forced some guests from their rooms Tuesday morning. It happened around 9:30 a.m. at the Comfort Inn near Lamar. The building was evacuated as a precaution and fans were used to air out the hotel. By 11 a.m., business was back to normal.
Emergency officials say chlorine can be deadly but in this instance, the chlorine tablets are commonly used for swimming pools and don’t pose serious risks.
For more:Â http://wnep.com/2013/06/18/hotel-cleared-out-after-chlorine-incident/
Filed under Injuries, Insurance, Labor Issues, Liability, Maintenance, Pool And Spa, Risk Management, Training
P3 Hospitality Industry Risk Report: “Hotel Pool Preparation, Maintenance And Checklist” By Petra Risk Solutions’ Risk Manager Joe Fisco, CLSD (Video)
[vimeo http://vimeo.com/52436189]
Petra Risk Solutions’ Risk Manager, Joe Fisco, CLSD , offers a P3 Hospitality Risk Update – ‘Hotel Pool Preparation, Maintenance And Checklist’.
P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.
For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.
Comments Off on P3 Hospitality Industry Risk Report: “Hotel Pool Preparation, Maintenance And Checklist” By Petra Risk Solutions’ Risk Manager Joe Fisco, CLSD (Video)
Filed under Guest Issues, Health, Insurance, Liability, Maintenance, Management And Ownership, Pool And Spa, Risk Management
Hospitality Industry Health Risks: North Carolina Hotel “Carbon Monoxide Poisoning Deaths” Tied To 2006 “Unpermitted Pool Water Heater” Replacement, Poor Ventilation System
“…the hotel, which was originally built in 2000, never applied for a permit, nor did they seek an inspection of the new pool water heater…State 
law requires a permit if businesses perform any alteration to indoor plumbing or heating…An 11-year-old Rock Hill boy died in room 225 at the Best Western Plus in Boone in early June. The toxicology report states the concentration of carbon monoxide in his blood was greater than 60-percent…An elderly couple staying in the same room died in April of carbon monoxide poisoning…”
Authorities in Boone say the Best Western Plus replaced the pool’s water heater without applying for a permit or requesting an inspection. The town of Boone Planning and Inspection Department says the Best Western Plus, the hotel where three people died of carbon monoxide poisoning, replaced the pool water heater in 2006.
The Planning and Inspection Department says the town is discussing having the fire department check all area hotels to ensure there are no other pool water heaters that have been replaced without their knowledge. Officials say this will be implemented in the near future.
Room 225 is directly above a storage room where pool chemicals are housed, and the pool’s water heating system lives. Authorities have blamed deficiencies in the natural gas water heater and the storage room’s ventilation system for the poisonous gas seeping into the guestroom directly above.
Comments Off on Hospitality Industry Health Risks: North Carolina Hotel “Carbon Monoxide Poisoning Deaths” Tied To 2006 “Unpermitted Pool Water Heater” Replacement, Poor Ventilation System
Filed under Health, Injuries, Liability, Maintenance, Pool And Spa, Risk Management
Hospitality Industry Property Risks: Florida Hotel’s Restaurant Deck Collapses Into Water Injuring More Than Twenty People, Two Seriously
“…(the restaurant)Â lost power when the collapse happened, casting victims and rescuers alike into the dark…bartenders were diving into the water 
to help rescue patrons. Fire trucks pulled to the water’s edge and extended their ladders to help patrons climb to safety…approximately 100 people were on the deck when it fell into the water. The deck’s official capacity was not immediately known…”
As fans packed Shuckers Waterfront Grill to cheer on the Miami Heat against the San Antonio Spurs Thursday night, the waterfront patio deck gave way, crashing into Biscayne Bay, spilling dozens of terrified patrons into the water. The accident happened at the popular North Bay Village spot, in back of the Best Western Plus on the Bay Inn & Marina, 1819 79th Street Causeway.
As many as two dozen people were injured. By 11:20 p.m., 15 people had been transported to various hospitals, two of them in serious condition, said Miami-Dade Fire Rescue Capt. Eugene Germain Jr. Another fire captain said one person might be missing and that a search was underway as rain fell.
Read more here: http://www.miamiherald.com/2013/06/13/3450248/breaking-deck-collapses-at-shuckers.html#storylink=cpy
Comments Off on Hospitality Industry Property Risks: Florida Hotel’s Restaurant Deck Collapses Into Water Injuring More Than Twenty People, Two Seriously
Filed under Guest Issues, Injuries, Liability, Management And Ownership
