Tag Archives: Legal Risks

by | March 20, 2014 · 8:32 am

Hospitality Industry Liability Update: “Palm Springs Hotel Guest Died of Carbon Monoxide Poisoning, Coroner Says”

“…’There was a dangerous condition that posed an immediate and grave risk to the health of any customer,’ Kaufman said. Image‘It’s remarkable to me that a condition this dangerous could be allowed to persist for not days, but almost two weeks, and take the life of a successful, caring and wonderful man.’…”

An Ohio attorney whose body was found in a Palm Springs hotel room in November died of carbon monoxide poisoning, the Riverside County coroner’s office said Wednesday.

The Palm Springs Police Department has been investigating the death and will present its findings to the Riverside County district attorney’s office for possible criminal charges, said Palm Springs Police Lt. Mitch Spike.

For more: http://www.latimes.com/business/money/la-fi-mo-palm-springs-hotel-guest-died-from-carbon-monoxide-poisoning-coroner-says-20140319,0,5611674.story#axzz2wW6yGmmP

Comments Off on Hospitality Industry Liability Update: “Palm Springs Hotel Guest Died of Carbon Monoxide Poisoning, Coroner Says”

Filed under Claims, Guest Issues, Hotel Industry, Liability, Management And Ownership, Pool And Spa, Risk Management

Tagged as , , , , , , , , , , , , , ,

by | March 13, 2014 · 8:43 am

Hospitality Industry Risk Management Update: “NWC Student Dies in Fall at Denver Hotel”

“…Thamba’s death remains under investigation, according to Sonny Jackson, a spokesman for the Denver Police Department, but foul play is not suspectedImage….Thamba fell from a balcony at the Holiday Inn Denver East at 3333 Quebec St. between 3-4 a.m. Tuesday, Jackson said. How far he fell, and what caused the fall, have not been determined, Jackson said…”

An international student attending Northwest College died early Tuesday morning when he fell off a balcony at a Denver hotel.

Levy Thamba, of the Republic of Congo, Africa, began attending Northwest in late January. He apparently traveled to Denver during the college’s spring break.

For more: http://www.powelltribune.com/news/item/12164-nwc-student-dies-in-fall-at-denver-hotel

Comments Off on Hospitality Industry Risk Management Update: “NWC Student Dies in Fall at Denver Hotel”

Filed under Claims, Guest Issues, Health, Hotel Industry, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Risk Management

Tagged as , , , , , , , , , , , ,

by | February 18, 2014 · 8:43 am

Hospitality Industry Liability Risk: “Carbon Monoxide Leak At Westin Sends 9 To Hospital”

“…A total of 20 guests and employees were evaluated by paramedics, resulting in the transport of nine people to the hospital.  Four employees who worked in the area of the hotel’s laundry roomImage were transported by paramedic unit to the Hyperbaric Chamber at the University of Maryland Shock Trauma Center.  Five additional patients, four employees and one guest, were transported to local hospitals…”

For the second time in as many months, Anne Arundel County paramedics were alerted to the presence of dangerous levels of carbon monoxide on the scene of a call by carbon monoxide detectors carried on their medical equipment.  On Sunday February 16th just after 1:30 p.m., paramedics responded to the Westin Hotel, located at 1110 Old Elkridge Landing Road in North Linthicum to assist an employee who felt faint.  While assessing and treating the patient, the paramedics were alerted to the possible presence of carbon monoxide by their CO alarm.  They immediately requested additional assistance to the scene and began to evacuate the patient and others in the area.

Additional responding units checked other areas of the hotel and found excessive levels of carbon monoxide in various locations in the hotel.  Some levels were in excess of 700 parts per million- levels capable of causing serious injury with just two hours of exposure.  The seven story hotel was evacuated by firefighters going room to room on each floor to ensure all employees and guests had been evacuated.

For more: http://www.eyeonannapolis.net/2014/02/17/carbon-monoxide-leak-at-westin-sends-9-to-hospital/

Comments Off on Hospitality Industry Liability Risk: “Carbon Monoxide Leak At Westin Sends 9 To Hospital”

Filed under Guest Issues, Health, Liability, Maintenance, Management And Ownership, Risk Management, Technology

Tagged as , , , , , , , ,

by | February 11, 2014 · 9:08 am

Hospitality Industry Legal Update: “Va. AG Sues Richmond Magnuson Grand Hotel”

“Virginia consumers have every right to expect that agreements will be honored when it comes time for delivery of goods and services,” Herring said.Richmond-Magnuson-Grand “I will not tolerate businesses that misrepresent themselves or mislead customers and my office is absolutely committed to protecting Virginia consumers from such practices.”

RICHMOND, Va. (Legal Newsline) – Virginia Attorney General Mark Herring announced a lawsuit on Friday against the operator of a Henrico County hotel for allegedly violating the Virginia Consumer Protection Act and the state’s bait and switch statute.

GRM Management LLC, the operator of the Richmond Magnuson Grand Hotel and Convention Center, allegedly offered and confirmed room rates for one price but overcharged customers upon check-in or told them their requested room was unavailable.

For more: http://legalnewsline.com/news/247135-va-ag-sues-richmond-magnuson-grand-hotel

Comments Off on Hospitality Industry Legal Update: “Va. AG Sues Richmond Magnuson Grand Hotel”

Filed under Employee Practices, Employment Practices Liability, Guest Issues, Management And Ownership, Training

Tagged as , , , , , ,

by | February 4, 2014 · 9:00 am

Hospitality Industry Liability Risk: “Legally Speaking: Avoiding Bath Fall Liability”

“…But knowing that shower areas present risks is not a trade secret shared only among guests. Hoteliers are also in the know. That fact imposes on inns a duty to take reasonable steps to prevent foreseeable bathroom mishaps. bathThose steps include installation and ongoing maintenance of any of the following: non-skid strips on the tub or shower floor, a bathmat, handrails along the walls of the tub for gripping and/or like devices designed to reduce the dangers. Failure to provide, and keep in good form, these simple apparatus deprives the guest of protection against falling, and in many states opens the door, to a founded lawsuit…”

Some issues in hotel law come and go. Falls in slippery bathtubs have a sticking quality. Liability in this type of lawsuit can be avoided but it takes some attention to those porcelain bastions of cleanliness.

In the typical case a guest is showering, loses his balance and falls. Because floors and walls surrounding showers are customarily rock-hard, injuries are likely to occur and be substantial.

So, who’s at fault? The answer is: it depends. Yes, guests should know that tubs and shower stalls are, by their very nature, slippery and potentially dangerous. And, yes, guests should therefore use caution to protect themselves from injury.

For more: http://hlconverge.com/index.php/component/k2/item/781-legally-speaking-avoiding-bath-fall-liability

Comments Off on Hospitality Industry Liability Risk: “Legally Speaking: Avoiding Bath Fall Liability”

Filed under Claims, Guest Issues, Injuries, Insurance, Liability, Maintenance, Management And Ownership, Risk Management

Tagged as , , , , , , ,

by | January 30, 2014 · 8:32 am

P3 Hospitality Industry Risk Report: “Regulating the Use of Electronic Cigarettes by Hotel Guests” Presented by Loss Control Manager Marco Johnson of Petra Risk Solutions (Video)

[vimeo http://www.vimeo.com/85264426 w=500&h=281]

Petra Risk Solutions’ Loss Control Manager, Marco Johnson, offers a P3 Hospitality Risk Report – ‘Regulating the Use of Electronic Cigarettes by Hotel Guests’. 

P3 ( Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America ’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.

For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.

Comments Off on P3 Hospitality Industry Risk Report: “Regulating the Use of Electronic Cigarettes by Hotel Guests” Presented by Loss Control Manager Marco Johnson of Petra Risk Solutions (Video)

Filed under Employee Practices, Guest Issues, Health, Hotel Bar, Hotel Restaurant, Management And Ownership

Tagged as , , , , , , , , ,

by | January 28, 2014 · 8:38 am

Hospitality Industry Legal Risk: “Woman Forced to Cut Dreadlocks After Bedbugs Found in Suburban Chicago Hotel Room: Lawsuit”

“…Harder to explain is the trauma affecting travel for me now. I travel a lot for work, and every time I stay at a hotel I just get filled with anxiety…”453857859

“…Brumfield claims that on the second day of her stay at the hotel in Oct. 2012 a manager said an inspection of her room was needed after the bloodsucking Cimex Lectularius insects were found next door…”

A tennis coach was forced to cut off her waist-length dreadlocks after finding bedbugs in her suburban Chicago hotel room, a lawsuit claims.

Donna Brumfield alleges she had to hack off the cherished mane she’d been growing for 13 years after the creepy critters set up home on her head.

For more: http://www.nydailynews.com/news/national/woman-forced-cut-dreadlocks-bedbugs-found-hotel-room-lawsuit-article-1.1590046

Comments Off on Hospitality Industry Legal Risk: “Woman Forced to Cut Dreadlocks After Bedbugs Found in Suburban Chicago Hotel Room: Lawsuit”

Filed under Guest Issues, Health, Liability, Maintenance, Management And Ownership

Tagged as , , , , , ,

by | January 13, 2014 · 8:40 am

Hospitality Industry Legal Risks: “Kari’s Law: Murder Victim’s Family Campaigns To Change Hotel Policy”

“When we do this we want to do it right so people can feel comfortable when they have to dial 911 and they get an emergency dispatcher,” ImageGohmert told local TV station KETK. “Even adults when they’re witnessing something terribly traumatic will not be thinking about ‘what do I dial to get an outside line?’ They’d be running and dialing 911.”

“We are attempting to ensure that any person needing police, EMS or the Fire Department at any hotel or motel location may be able to dial the numbers 911 and receive emergency response,”

It was Dec. 1, 2013, and Kari Rene Hunt lie on the brink of death in a hotel room in East Texas. The eldest of her three children, a 9-year-old daughter, attempted to call 911 for help, but because she had no idea that she would have to dial 9 first to get an outside line, the call never went through and her mother succumbed to her wounds. Now, Hunt’s father Hank is out to ensure that hotels across the nation do away with systems that require dialing anything before 911 to make certain that the same scenario doesn’t happen again.

“We are attempting to ensure that any person needing police, EMS or the Fire Department at any hotel or motel location may be able to dial the numbers 911 and receive emergency response,” Hank said in a petition on Change.org. “In a panic, any underage child — or for that matter, anyone in an emergency situation — should be able to depend on dialing 911 from any phone in the United States and receiving assistance.”

For more: http://www.ibtimes.com/karis-law-murder-victims-family-campaigns-change-hotel-policy-1536166

Comments Off on Hospitality Industry Legal Risks: “Kari’s Law: Murder Victim’s Family Campaigns To Change Hotel Policy”

Filed under Guest Issues, Liability, Management And Ownership, Risk Management, Uncategorized

Tagged as , , , ,

by | January 10, 2014 · 8:12 am

Hospitality Industry Legal Risks: “Costa Mesa to Slap Hotels With Fines For Too Many Police Calls”

“…Under the ordinance approved Tuesday, motels and hotels could incur fines of hundreds of dollars if they generate above an average 0.4 calls per room per month for recurring “nuisance activities.” Those activities were defined as including persistent noise, gang-related crime,Image illegal use of a firearm, disturbing the peace, illegal use or sale of fireworks, drug possession or sale, underage drinking and loud parties. Violent felonies are also covered…”

Costa Mesa hotels will have to pay a fine if they attract an “excessive” amount of police attention under a new law aimed at properties run by what one City Council member referred to as “slumlords.”

Under the ordinance approved Tuesday, motels and hotels could incur fines of hundreds of dollars if they generate above an average 0.4 calls per room per month for recurring “nuisance activities.” Those activities were defined as including persistent noise, gang-related crime, illegal use of a firearm, disturbing the peace, illegal use or sale of fireworks, drug possession or sale, underage drinking and loud parties. Violent felonies are also covered.

Reporting domestic violence and summoning fire or ambulance services, however, are not considered nuisance activities under the ordinance, the Daily Pilot reported.

For more: http://www.latimes.com/local/lanow/la-me-ln-costa-mesa-hotels-fines-police-calls-20140109,0,1005916.story#axzz2q0jOZxiH

Comments Off on Hospitality Industry Legal Risks: “Costa Mesa to Slap Hotels With Fines For Too Many Police Calls”

Filed under Crime, Guest Issues, Maintenance, Management And Ownership, Uncategorized

Tagged as , , , , , , ,

by | January 9, 2014 · 8:22 am

Hospitality Industry Legal Risks: “Boone Hotel Executive Charged in Best Western Deaths “

“…Investigators have determined that carbon monoxide from the swimming pool water heater seeped up from a corroded exhaust pipe into the room, Imagekilling Daryl and Shirley Jenkins of Washington state in April and 11-year-old Jeffrey Williams of York County in June. Jeffrey’s mother, Jeannie, suffered serious injuries…”

“…“It doesn’t require evil intent,” said John Barylick, a lawyer in the Rhode Island case. ‘It just requires that you were stunningly careless.’…”

A business executive who managed the Best Western was indicted Wednesday on charges of involuntary manslaughter in the deaths last year of three hotel guests poisoned by carbon monoxide.A grand jury returned the three counts against Damon Mallatere, president of Appalachian Hospitality Management. The jury also indicted Mallatere on one additional count of assault inflicting serious bodily injury on another hotel guest who was poisoned.Police and prosecutors ended a news briefing without discussing the indictments, leaving many unanswered questions. Though Mallatere is the only person charged, an Observer investigation uncovered multiple missteps that contributed to the tragedies in the hotel’s Room 225.

For more: http://www.thestate.com/2014/01/08/3196549/boone-hotel-executive-charged.html

Read more here: http://www.thestate.com/2014/01/08/3196549/boone-hotel-executive-charged.html#storylink=cpy
Read more here: http://www.thestate.com/2014/01/08/3196549/boone-hotel-executive-charged.html#storylink=cpyImage

Comments Off on Hospitality Industry Legal Risks: “Boone Hotel Executive Charged in Best Western Deaths “

Filed under Guest Issues, Liability, Maintenance, Pool And Spa, Risk Management

Tagged as , , , , , ,