Tag Archives: Motels

Hospitality Industry Pool Safety: “The Model Aquatic Health Code: Making Swimming Healthy And Safe”

Model Aquatic Health Code CDC-page-001

Model Aquatic Health Code CDC-page-002

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Filed under Guest Issues, Maintenance, Management And Ownership, Pool And Spa, Risk Management, Training

Hospitality Industry Theft Risks: Vermont Motel Employee Charged With “Felony Embezzlement” After Stealing $220,000; Cashed Fraudulent Checks In Another Town To Escape Attention

“…(the defendant) is accused of using her position as the part-time bookkeeper for the Shire Riverview motel to divert over $220,000 to her personal use, primarily through a series of checks that were made out to herself and through electronic payments of her own household bills Hotel Employee Theftdirectly from the inn’s bank account…Although the Inn had a computerized QuickBooks system that the DiCarlos said they reviewed periodically, Dorothy DiCarlo wrote that Smith appeared to have defeated it by entering “phony bills” from companies that the inn routinely did business with, paying them, and then at the last moment changing the business name on the payee line of the checks to her name.  DiCarlo said Smith appeared to have cashed all of the fraudulent checks using a night deposit box at a branch of their bank in another town so as not to bring the unusual checks to the attention of the Woodstock branch which she said might have been quicker to catch the discrepancies…”

A Woodstock woman entered an innocent plea to a single felony count of embezzlement Thursday afternoon before being released from the Windsor County Courthouse in downtown White River Junction on personal recognizance conditions.

Shire Riverview owner Dorothy DiCarlo said she never suspected Smith and instead stumbled on the alleged thefts after she returned from vacation in late March and she was surprised by how low the balances were in the Inn’s operational account. DiCarlo wrote in her statement to police that she started flipping through checks to see what was going on and the very first one she happened to look at was made out directly to Smith for $2,400.

DiCarlo said when she asked Smith why she would need to write a check to herself Smith would not answer her directly and instead kept saying, “I will take responsibility for that check.”

Concerned, DiCarlo said she and her husband Vincent began looking through their business records that evening and quickly found over $50,000 in suspect payments to Smith and to her personal creditors for things like her home cable, propane, and phone bills that appeared to have been paid electronically from the Inn’s bank accounts.

For more:  http://www.thevermontstandard.com/2013/07/motels-ex-bookkeeper-pleads-not-guilty-to-embezzlement/

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Filed under Crime, Labor Issues, Liability, Management And Ownership, Risk Management, Theft

Hospitality Industry Insurance And Legal Solutions: “Live Webinar” On “Lodging And The ADA” Presented By HospitalityLawyer.com On July 17

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Filed under Guest Issues, Insurance, Liability, Maintenance, Management And Ownership, Risk Management, Training

Hospitality Industry Insurance Solutions: “HospitalityLawyer.com” Presents “Live Webinar” On “The Healthcare Act” On July 10

HospitalityLawyer Live Webinar July 10 Healthcare Act

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Filed under Health, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Training

Hospitality Industry Health Risks: Oklahoma Motel “Forced To Close” By City Officials Over Bed Bug Infestation, Mold, Water And Sewer Issues

“…City officials said the motel has been under surveillance for about a year and the owners have been told numerous times to fix problems with Hotel Bed Bugs Infestationbed bugs, mold issues, as well as water and sewer…Code enforcement officers said an angry customer called them to complain after noticing bed bug bites on her children and roaches falling from the ceiling…”

A motel in Ardmore is shut down after bed bugs and other issues pose a threat to customers. The Regency Inn located on 2705 on North Commerce St. in Ardmore was forced to close its doors after it failed a city code inspection.

The motel was shut down and customers were forced to leave the building. They said the motel will stay closed until the owner’s fix the issues and it meets city codes.

The owners declined to comment but said they’ll take care of the issues.

For more:  http://www.kten.com/story/22708184/ardmore-motel-shuts-down-after-bed-bug-investation

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Filed under Guest Issues, Health, Liability, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Property Risks: Florida Motel Sprinkler System Malfunctions With Water Flooding Rooms, Hallways And Lobby

“…a water restoration company said it brought an infrared camera that detects moisture and found water damage in several rooms, the lobby and Hotel Water Damagehallways on the first and second floors…Officials said the hotel had to cut off power because all the water became an electrical hazard…”

A sprinkler system malfunctioned at the Crestwood Suites Extended Stay motel on University Boulevard in East Orange County, Orange County Fire Rescue said.
The incident happened at about 8:30 a.m. Thursday.

“It was like a flood coming down. You looked into the lobby from the doors and it was like rain pouring through the ceiling,” said motel guest Andrea Paul.

For more:  http://www.wftv.com/videos/news/motel-flooded-following-sprinkler-system/v4SmW/

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Filed under Insurance, Maintenance, Management And Ownership, Risk Management

Hospitality Industry Property Risks: Virginia Motel Suffers “Water Damage” To 24 Of 34 Rooms After Torrential Rainfall; Flood Insurance Will Cover Drywall, Paint And Carpeting Repairs

“…the motel owner said she faced a similar situation just 18 months ago. The flooding in September 2011 was even worse, she said, when the Hotel and Motel Flood Risksmotel rooms got more than three-feet of water. Patel said it was more like 2.5 feet this time…  Fortunately, she and her husband – who purchased the motel in 1978 – have flood insurance as 2011 damages totaled $120,000 including new carpet, paint, linens, drywall and more…”

The town of Culpeper continued to dry out Tuesday following torrential rainfall that dumped 5.5 inches of rain in four hours early Monday, sparking flash floods that displaced some 50 residents from an area motel.

Over at Sleepy Hollow Motel on Bus. 29, owner Urmila Patel, of Culpeper, frowned deeply at the massive clean-up ahead of her to 24 of the 34 motel rooms that sustained water damage when the banks of nearby Mountain Run ran over after midnight Monday.

Furniture, TVs, and mattresses from the rooms sat neatly stacked in the parking lot of the motel Tuesday as she waited for the insurance adjuster to arrive to assess damages. Piles of clothes left behind included a toddler’s shirt while discarded food items consisted of bags of bread, pizza boxes, soda cans and milk, evidence of recent occupancy.

For more:  http://www.dailyprogress.com/starexponent/news/local_news/sleepy-hollow-motel-dries-out-owner-says-she-will-reopen/article_3cf4c25a-d2cd-11e2-8196-0019bb30f31a.html

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Filed under Claims, Flood Insurance, Maintenance, Risk Management

Hospitality Industry Risk Solutions: “3rd Global Congress On Travel Risk Management” To Be Hosted By HospitalityLawyer.com On Sept. 30 – Oct 1 In Houston, TX (Video)

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HospitalityLawyer.com Education Partner II

HospitalityLawyer.com

HospitalityLawyer.com, in coordination with the Greater Houston Convention & Visitors Bureau, will host the 3rd Global Congress on Travel Risk Management, September 30 to October 1, 2013, in Houston, Texas, at the Galleria Omni Hotel. The Global Congress focuses on  solutions enabling businesses and governments to meet their Duty of Care to mobile employees and protecting mobile data.

The travel, tourism and hospitality industries are a $3.5 trillion global economic powerhouse encompassing transportation, lodging, and venues and events. Governments around the world spend trillions on infrastructure and travel support systems. Disruptions are costly, both financially and in customer goodwill. The Global Congress’s objective is to facilitate the delivery of safe, secure and uninterrupted travel via an all-encompassing public-private dialogue dedicated to the sharing of best practices for issues faced by the global travel, tourism and hospitality industries.

For more:  http://www.hospitalitylawyer.com/?post_type=gc&p=565

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Filed under Conferences, Guest Issues, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Training

Hospitality Industry Legal Risks: Texas-Based Motel Group Faces “Class-Action Lawsuit” Over “ADA Pool Lift” Non-Compliance; “No Plan Or Policy Making Pools Accessible By Disabled People”

“…the defendant’s hotels, which are places of public accommodation, have barriers to use of the pools…the pools do not have a fixed pool lift or Hospitality Industry Class Action Lawsuitsother acceptable means of entry for disabled persons, notwithstanding that such modifications are readily achievable…the existence of barriers to use the pool at the defendant’s hotels deterred the plaintiff from staying at the defendant’s hotels, the suit says.”

G6 Hospitality Property LLC is facing a class action lawsuit alleging it is not complying with the Americans with Disabilities Act. The litigation, initiated May 20 in the Houston Division of the Southern District of Texas by plaintiff Dana Bowman, claims G6, doing business as Motel 6, failed “to design, construct and/or own or operate hotel facilities that are fully accessible to, and independently usable by, disabled people.”

Bowman, a retired Army sergeant first class, asserts that he called the respondent prior to visiting Houston on business to see if its hotels’ pools had some means of access for the disabled such as himself only to be told there were none, adding he “independently” verified the absence of a pool lift at the facilities.

According to the original petition, the respondent “does not have a plan or policy that is reasonably calculated to make all of its hotels fully accessible to and independently usable by disabled people.”

A jury trial is requested.

For more:  http://setexasrecord.com/news/285525-class-action-lawsuit-argues-motel-6-pools-inaccessible-to-disabled-guests

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Filed under Guest Issues, Legislation, Liability, Maintenance, Management And Ownership

Hospitality Industry Security Solutions: Texas Hotels And Motels Form “Crime-Fighting Network” By Using Email Chain To Report Local Criminal Activity

“…there are about a hundred hotels on an email chain, reporting criminal activity… Awhile back, police busted a counterfeit ring happening in area hotels…they were eventually caught because we had shared the information amongst the hotel network, they were caught by the police Hotel Crime Fighting Networkdepartment…businesses also rely on surveillance cameras to alert each other of suspicious activity…”

You can call it a crime-fighting network of sorts. Area hotels and motels work together to help keep you safe. “You never know when a situation will come up, ” said Bill Brendel, General Manager of the Crockett Hotel downtown.

Unfortunately, Brendel went on to say the crime at the top of hotels’ list are car burglaries. You’ll find most hotels have signs warning you about them. “So we just tell people don’t leave a bunch of things in your car, ‘ Brendel went on to say.

During the peak of the summer tourist season Brendel says the San Antonio Police Department will work closely with downtown hotels to keep an extra eye on your car. “And they do extra surveillance, and it’s been very effective, ” said Brendel.

For more:  http://www.woai.com/news/local/story/Hotel-security-network-curbs-crime/VkpxX6Ah00qO_Z2wNnCZng.cspx

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Filed under Crime, Guest Issues, Liability, Risk Management, Technology, Training