Tag Archives: Property Damage

by Ida | February 9, 2015 · 11:02 am

Hospitality Industry Risk Management Update: “U. Michigan Frat Accused Of Causing $50,000 In Damage To Hotel ‘Embarrassed And Ashamed’ Of Behavior” (VIDEO)

“We had a group of a fraternity that was visiting and had an excessive party and did damage on the resort. Food, beer, alcohol, the walls, carpet damage, ceiling broken down and furniture damage,” the Treetops Resorts general manager told local 9 & 10 News. He also said that the students had to be led out of the hotel by police.

The University of Michigan chapter of Sigma Alpha Mu released a statement Wednesday taking responsibility for a reported $50,000 worth of damage to a northern Michigan ski resort.

“We are embarrassed and ashamed of the behavior of a few of our chapter members at Treetops Resort over the weekend of January 17-18,” the fraternity said. “This behavior is inconsistent with the values, policies, and practices of this organization.”

The Sigma Alpha Mu members allegedly caused a reported $50,000 worth of damage.Â Two other UMich fraternities also reportedly caused thousands of dollars worth of damage to another nearby ski resort the same weekend.

For more:Â http://read.bi/1CMh6GM

And for more on how to manage special events, check out the video below from Petra’s own P3 Risk Management Team.

[vimeo https://vimeo.com/119141202 w=500&h=281]

Petra Risk Solutionsâ€™ Director of Risk Management, Todd Seiders, offers a P3 Hospitality Risk Report â€“ â€˜Managing Prom Nights & Grad Partiesâ€™.Â

P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions â€“ America â€™s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.

For more information on Petra and P3 visitÂ petrarisksolutions.comÂ or call 800.466.8951.

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Filed under Crime, Guest Issues, Hotel Industry, Insurance, Management And Ownership, Risk Management, Structural Damage

Tagged as Arrest, Crime, Education, Employees, Fraternity, Guest Safety, Health Hazards, Hospitality, Hospitality Industry, Hospitality Lawyer, Hospitality Risk Solutions, Hotel Damage, Hotel Employees, Hotel Guest, Hotel Industry, Hotel Safety, Hotel Security, Hotel Staff, hotel workers, Hotels, Housekeepers, Injuries, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Managing Risk, Marketing, Motels, P3, Petra Risk Solutions, Property Damage, Restaurants, Risk Management, Risk Management Division, Risk Management Update, Security, Sigma Alpha Mu, Surveillance, Training, University of Michigan, Videos

by Ida | February 6, 2015 · 9:03 am

Hospitality Industry Conference Update: “2015 Hospitality Law Conference”

The speakers, panelists, roundtable hosts, and facilitators of the 2015 Hospitality Law Conference represent the full spectrum of key roles in the hospitality industry: Private attorneys, hotel and restaurant corporate counsel, risk managers,finance executives, real estate developers, human resources managers, loss prevention managers, insurance brokers, and hotel and restaurant owners, managers, and operators

Hospitality Insurance and Loss Prevention Summit:Â The Petra Risk Solutions Hospitality Insurance and Loss Prevention Summit converges insurance, risk, LP, legal and finance to break down the silos of these functional areas. As we do each year, we begin with the top claims that have occurred over the last twelve months and the best practices to prevent them from occurring at your hotel or restaurant. As Worker Compensation Claims are becoming more of a challenge for the industry, we will take a deeper dive into best practices for prevention, claims handling and back to work policies.

For more:Â http://bit.ly/1zX3RBh

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Filed under Conferences, Employee Practices, Hotel Employees, Hotel Industry, Management And Ownership, Risk Management, Training

Tagged as Americans with Disabilities Act, Arrest, Bed Bugs, Conference, Credit Cards, Crime, Cybercrime, Cybersecurity, Death, EEOC, Employees, Finance Executives, Fire, Guest Safety, Health Hazards, HLC15, Hospitality, Hospitality Industry, Hospitality Law Conference, Hospitality Lawyer, Hotel Branding, Hotel Crime, Hotel Damage, Hotel Employees, Hotel Guest, Hotel Industry, Hotel Marketing, Hotel Safety, Hotel Security, Hotel Staff, hotel workers, Hotels, Housekeepers, Illnesses, Injuries, Insurance, Insurance Brokers, Lawsuits, Legal Issues, Legal Risks, Liability, Loss Prevention, Managing Risk, Marketing, Mobile Technology, Motels, Online Marketing, P3, Petra Risk Solutions, Petra Risk Solutions Hospitality Insurance, Pool and Spa Safety, Private Attorneys, Property Damage, Real Estate Developers, Restaurant Employees, Restaurants, Risk, Risk Management, Security, Stephen Barth, Surveillance, Swimming Pools, Technology, Theft, Videos, Water Damage

by Ida | January 22, 2015 · 11:22 am

Hospitality Industry Management Update: “Here Are The Top 5 Business Risks For 2015”

For businesses, the main cost of a cyber attack involves the impact to their reputation and the resulting financial damages, as well as the loss of customer business. The breaches at Sony, Target, Staples and Home Depot demonstrated the damage that can be caused to corporate reputations. Seventy-one percent of customers indicated they would leave an organization following a data breach according to the Edelman Privacy Risk Index

The globalization of todayâ€™s economy means that businesses are more interconnected than ever, creating a greater risk of business interruption, supply chain disruption, and exposures that can quickly multiply.

According to UNCTAD, over the last 50 years the number of multinational companies has grown exponentially from 7,000 to almost 104,000, and could reach more than 140,000 by 2020.

The Allianz Risk Barometer 2015 surveyed more than 500 risk managers and corporate insurance experts in 47 countries to identify the primary challenges facing businesses this year. Some risks such as political upheaval, cybercrime and business interruption were viewed as a greater risk, while natural catastrophes, technological innovation and market stagnation were viewed as having less of an impact.

Here is a look at the top 5 business risks for 2015 as identified by the Allianz Risk Barometer.

For more:Â http://bit.ly/1unPPlX

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Filed under Claims, Crime, Guest Issues, Hotel Industry, Insurance, Management And Ownership, Risk Management

Tagged as Americans with Disabilities Act, Arrest, Bed Bugs, Business Interruption, Credit Cards, Crime, Cybercrime, Cybersecurity, Death, Employees, Fire, Guest Safety, Health Hazards, Hospitality, Hospitality Industry, Hospitality Lawyer, Hotel Branding, Hotel Employees, Hotel Guest, Hotel Marketing, Hotel Safety, Hotel Security, Hotel Staff, hotel workers, Hotels, Housekeepers, Illnesses, Injuries, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Managing Risk, Mobile Technology, Motels, Online Marketing, P3, Petra Risk Solutions, Property Damage, Restaurant Employees, Restaurants, Risk Management, Security, Surveillance, Swimming Pools, Technology, Theft, Water Damage

by Ida | January 8, 2015 · 8:45 am

Hospitality Industry Legal Update: “House Passes Terrorism Insurance Bill”

“Already, companies are having trouble getting terrorism insurance, and many companies that had terrorism insurance have now lost it because there were clauses written into their policies that said if TRIA is not there, they do not have the insurance coverage,” said Rep. Carolyn Maloney (D-N.Y.).

The House voted to reauthorize the Terrorism Risk Insurance Act (TRIA) on Wednesday, sending the legislation to the Senate.

The measure passed overwhelmingly by a vote of 416-5, with one lawmaker voting present.

Lawmakers failed to reauthorize the program during the last Congress, and it expired on Dec. 31, leading to uncertainty in the business community.

For more:Â http://bit.ly/142RaaB

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Filed under Crime, Hotel Industry, Insurance, Management And Ownership, Risk Management

Tagged as Congress, Crime, Death, Employees, Guest Safety, Health Hazards, Hospitality Industry, Hotel Employees, Hotel Guest, Hotel Risk, Hotel Safety, Hotel Security, hotel workers, Hotels, Housekeepers, Injuries, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Managing Risk, Motels, P3, Petra Risk Solutions, Property Damage, Restaurants, Risk Management, Surveillance, Terrorism, TerrTerrorism Risk Insurance Act, The House, The Senate, The White House, TRIA

by Ida | January 5, 2015 · 9:06 am

Hospitality Industry Management Update: “Looking Back to 2014, Ahead to 2015 at Natural Disaster Activity”

The report says that it is possible that the U.S. may still have two to three years of near-average flood-related damage before the next catastrophic loss occurs, based on projections from historic data. The 2015 flood losses could total between $5-6 billion, with flash flooding events continuing to account for a large percentage of overall annual damage

Fewer tornadoes, a mild hurricane season, lower acreage lost to wildfires, overall less floodÂ and other damageâ€” all in all, 2014 was not as bad as it could have been for natural disasters in the U.S.

Thatâ€™s according to global property information and analytics firm CoreLogic, which released its annual Natural Hazard Risk Summary and Analysis detailing the most significant natural disasters of 2014 and providing several projections for 2015.

The report provides a look at the yearâ€™s hurricanes, floods, hailstorms, tornadoes, wildfires, sinkholes, earthquakes, tropical cyclones and typhoon events in the U.S. as well as an international snapshot of the hazard events that caused significant damage across the globe.

For more:Â http://bit.ly/1DpKzDy

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Filed under Flood Insurance, Hotel Industry, Insurance, Magazines, Management And Ownership, Risk Management

Tagged as 2014, Climate Change, Death, Employees, Fire, Flood Damage, Global Warming, Guest Safety, Health Hazards, Hospitality, Hospitality Industry, Hospitality Lawyer, Hotel Employees, Hotel Guest, Hotel Safety, Hotel Security, Hotels, Housekeepers, Injuries, Insurance, Insurance Journal, Lawsuits, Legal Issues, Legal Risks, Managing Risk, Motels, Natural Disasters, P3, Petra Risk Solutions, Property Damage, Restaurant Employees, Restaurants, Risk Management, Technology, Water Damage

by Ida | December 23, 2014 · 9:33 am

Hospitality Industry Management Update: “Due Diligence â€“ Standard Operating Procedures: Donâ€™t Play Russian Roulette with Your Business”

By now you should understand how critical it is to have policies and procedures in place.Â Remember that itâ€™s not enough to just have the SOPs and SSOPs documented in writing. It isÂ imperative that you monitor compliance on a routine basis. It also requires timely updates; yearlyÂ should be sufficient. Once your policies and procedures have been established, it is important toÂ keep your staff informed of any changes or updates as they occur

In order for a restaurant to run smoothly and deliver excellence on a consistent basis,Â Standard Operating Procedures (â€œSOPsâ€) and Sanitation Standard Operating ProceduresÂ (â€œSSOPsâ€) are an integral part of the business. No matter whether youâ€™re a corporate chain or anÂ independent owner/operator, it behooves you to take a moment to think about your SOPs andÂ SSOPs. You have them, of course, donâ€™t you? Or are they only in your head and it takes a visit toÂ Total Recall in order to pluck them from your brain? Are they written policies or are they handedÂ down verbally from person to person? Or will it take a lawsuit in order for you to address yourÂ policies and procedures?

For more:Â http://bit.ly/1vk9WRZ

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Filed under Employee Practices, Hotel Employees, Hotel Industry, Maintenance, Management And Ownership, Training

Tagged as Due Diligence, Employees, Guest Safety, Hospitality, Hospitality Industry, Hospitality Lawyer, Hotel Employees, Hotel Guest, Hotel Safety, Hotel Security, hotel workers, Hotels, Housekeepers, Injuries, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Managing Risk, Motels, P3, Petra Risk Solutions, policies and procedures, Property Damage, Restaurant Employees, Restaurants, Risk Management, Sanitation, Security, Surveillance, Training

by Ida | November 7, 2014 · 8:50 am

Hospitality Industry Insurance Update: “AH&LA, 80+ Hotel Organizations Call On House Leadership To Pass TRIA Now”

TRIA is intended to provide stability to the economy and assure investors and developers, as they plan long-term projects, that insurance will be available to adequately protect their properties against the financial risk of a terrorist attack. However, a short-term extension creates uncertainty as to whether TRIA will still exist as these projects move forward.

Washington, D.C. — In the wake of the midterm elections, the American Hotel & Lodging Association (AH&LA), along with more than 80 other hotel industry groups including hotel brands, management companies, real estate investment trusts (REITs), owners and state hotel associations, called on the House of Representatives to get back to work and pass the Terrorism Risk Insurance Act (TRIA) in a letter sent to House leadership.

AH&LA urged lawmakers to focus on the immediate priorities, including passage of this vital piece of legislation, which is critical to protect job and economic growth within the hotel industry and across the broader economy. More than 80 groups joined AH&LA in signing the letter, which was sent to every member of the House of Representatives in addition to House leadership.

For more:Â http://bit.ly/10ym9JI

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Filed under Claims, Hotel Industry, Insurance, Management And Ownership, Risk Management

Tagged as AH&LA, Crime, Election, Employees, Guest Safety, Health Hazards, Hospitality, Hospitality Industry, Hotel, Hotel Employees, Hotel Guest, Hotel Safety, House of Representatives, Housekeepers, Injuries, Insurance, Lawmakers, Lawsuits, Legal Issues, Legal Risks, Liability, Lodging Industry, Managing Risk, Midterm Elections, Motels, Petra Risk Solutions, Property Damage, Restaurants, Risk, Risk Management, Security, Terrorism, Terrorism Risk Insurance Act, Terrorist, terrorist attack, TRIA, United States

by Ida | August 19, 2014 · 9:30 am

Hospitality Industry Risk Management Update: “Water Line Bursts, Floods W Hotel”

“…San Diego Fire crews tried to help fix the flooding, but the damage done is more than the firefighters were prepared to handle. Instead, an outside company that specializes in flooding cleanup was called in to deal with it…Guests rooms were not damaged in the flooding, hotel management told NBC 7. There was extensive damage to other areas of the hotel including some flooding into the lobby, they said…”

Guests are avoiding some major flooding after a big water line burst inside the W Hotel Monday night.

Water started leaking from the third floor, through the roof and down onto floors below around 8:15 p.m. inside the hotel at 421 W. B Street.

JoyceÂ Baghtassarian was staying at the W Hotel on her trip to San Diego from Los Angeles. She was heading out the door to go to dinner when she noticed water flowing from the elevators.

For more: http://bit.ly/1rkkTGF

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Filed under Hotel Industry, Insurance, Maintenance, Management And Ownership, Risk Management, Structural Damage

Tagged as California, Firefighters, Flood, Guest Safety, Hotel Damage, Hotel Employees, Hotel Guest, Hotel Management, Hotel Safety, Hotels, Housekeepers, Insurance, major flooding, Motels, Petra Risk Solutions, Property Damage, Risk Management, San Diego, W Hotel, Water Damage

by Ida | August 12, 2014 · 9:08 am

Hospitality Industry Conference Update: “2014 Northern California Hotel & Lodging Conference”

Petra’s Director of Risk Management, Todd Seiders, and Loss Control Manager, Marco Johnson, will be in attendance and giving presentations on “Current Hotel Security Issues & Updates” and “Best Housekeeping Practices”

For more information, or to register for the event, check out the conference website here: http://bit.ly/V8Mco5

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Filed under Conferences, Hotel Industry, Management And Ownership, Risk Management, Training

Tagged as AAHOA, California, California Hotel & Lodging Association, Conference, Employees, Guest Safety, Health Hazards, Hospitality Conference, Hospitality Industry, Hotel Conference, Hotel Employees, Hotel Guest, Hotel Safety, Hotel Security, Hotels, Housekeepers, Injuries, Insurance, Lawsuits, Legal Issues, Legal Risks, Liability, Lodging, Marco Johnson, Petra Risk Solutions, Property Damage, Restaurant Employees, Restaurants, Risk Management, San Francisco, Security, Surveillance, Technology, Todd Seiders

by Ida | August 1, 2014 · 8:38 am

Hospitality Industry Risk Update: “Taking Steps to Help Prevent Suicides in Hotels”

“…Whether for the purpose of industry excellence or humanitarian interest, properties must sharpen their skills at preventing and dealing with tragic events on site. In the end, it is not only a hallmark of good business and an assurance for optimum guest experience but also a strategy for preserving the most precious of commoditiesâ€”life…”

On July 20, 1995, comic book writer George Caragonne checked into the Marriott Marquis in New York City intent on taking his own life. The despondent comic book writer asked a bellman if the Marquis was the highest building in the area. Assured that it was, he rode a glass elevator to the 45th floor and walked onto an atrium balcony. As he hoisted his leg over the railing, a housekeeper frantically called to him, â€œGet off of there!â€ He did.

Reports say Caragonne fell 500 feet before hitting a glass elevator shaft and landing at the base. The New York Daily News estimated Caragonneâ€™s body traveled at 100 mph before it made landing. The report gave credit to a bellman who efficiently ushered guests away from the scene and to staffers who quickly used blankets to block the grizzly sight. â€œThey handled this pretty professionally,â€ one bystander was quoted as saying.

Motels and hotelsâ€”from modest rooms to the most luxurious suitesâ€”are among the â€œlethal locationsâ€ described by suicide researcher Steven Stack, Ph.D., of Wayne State University, Detroit. â€œLethal locations include any place, such as a hotel room, where there is no one aroundâ€”like a loved oneâ€”to intervene and stop a suicide,â€ he explains. Even a resort full of vacationers, a high-rise bustling with business travelers, or a motel filled with weekend holiday-makers does not discourage a deadly sense of despair hidden behind a single locked door.

For more: http://bit.ly/1zDi8k7

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Filed under Guest Issues, Hotel Industry, Management And Ownership, Risk Management, Training

Tagged as Advice, Death, Employees, Guest Safety, Hospitality Risk Solutions, Hotel Employees, Hotel Guest, Hotel Risk, Hotel Safety, Hotel Security, Hotels, Legal Issues, Legal Risks, Liability, Lodging Magazine, Petra Risk Solutions, Property Damage, Risk Management, Security, Suicide, Suicide Prevention, Surveillance

Tag Archives: Property Damage

Hospitality Industry Risk Management Update: “U. Michigan Frat Accused Of Causing $50,000 In Damage To Hotel ‘Embarrassed And Ashamed’ Of Behavior” (VIDEO)

Hospitality Industry Conference Update: “2015 Hospitality Law Conference”

Hospitality Industry Management Update: “Here Are The Top 5 Business Risks For 2015”

Hospitality Industry Legal Update: “House Passes Terrorism Insurance Bill”

Hospitality Industry Management Update: “Looking Back to 2014, Ahead to 2015 at Natural Disaster Activity”

Hospitality Industry Management Update: “Due Diligence â€“ Standard Operating Procedures: Donâ€™t Play Russian Roulette with Your Business”

Hospitality Industry Insurance Update: “AH&LA, 80+ Hotel Organizations Call On House Leadership To Pass TRIA Now”

Hospitality Industry Risk Management Update: “Water Line Bursts, Floods W Hotel”

Hospitality Industry Conference Update: “2014 Northern California Hotel & Lodging Conference”

Hospitality Industry Risk Update: “Taking Steps to Help Prevent Suicides in Hotels”

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