Tag Archives: Security

Hospitality Industry Security Risks: Alabama Hotel Security Guard Arrested On Murder Charges After Shooting Man

Police later learned (victim) and the suspect, a security guard at the hotel, had gotten into a verbal altercation with the victim prior to the shooting.

A 24-year-old security guard has been arrested and charged with murder in connection with a late night shooting at a Birmingham extended-stay hotel. When officers arrived they found a male suffering from multiple gunshot wounds in the parking lot of the facility. A 24-year-old female was also located by officers and had been shot in the leg. She was identified by police as being the girlfriend of the male. Her injury is non-life threatening.

Birmingham Fire and Rescue arrived to the scene and pronounced the man dead on the scene. He is identified as 27-year-old David Winston of Birmingham.

The guard, 24-year-old Pierre Myles of Bessemer has been arrested. A Murder warrant with a $75,000 bond, as well as an Assault warrant with a $15,000 bond has been obtained against Myles. He is being held in the Jefferson County Jail.

For more:  http://www.abc3340.com/story/18632202/hotel-security-officer-arrested-in-connection-with-friday-shooting

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Filed under Crime, Guest Issues, Injuries, Labor Issues, Liability, Management And Ownership

Hospitality Industry Security Risks: Minnesota Hotel Office Robbery Foiled As Suspect "Falls Through Bathroom Ceiling"

“…The employees also reported they found a man…in the bathroom. It appeared that Gifford had pulled himself up into the dropped ceiling and was attempting to crawl across it when he fell through… the hotel’s main office, which was locked at the time, is next to the bathroom…”

A Pennsylvania man was arrested at a downtown Mankato hotel this morning after employees there reported he had fallen through a bathroom ceiling. Police responded to the call from employees at the City Center Hotel, 101 E. Main St., at 12:46 a.m. They said they found damage in the men’s bathroom after hearing a loud noise.

When Garrett was questioned by an officer, he said he was downtown with some friends and he “thought it would be fun” to crawl through a ceiling.

Police are requesting charges of disorderly conduct, criminal damage to property and attempted burglary.

For more:  http://mankatofreepress.com/local/x913139853/Fall-through-ceiling-foils-alleged-burglary

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Filed under Crime, Insurance, Maintenance, Management And Ownership, Risk Management, Theft

Hospitality Industry Security Risks: Hotels And Restaurants Must Have "Armed Robbery Prevention" Procedures; Available From Insurance Carriers

“…Because hospitality establishments have a certain amount of cash on hand, agents and cashiers may face the potential danger of robberies…”

  1. Is there a high degree of visibility?
  2. Are shop or outlet displays free from posters and signs?
  3. Are  counters and cases low enough for line of sight?
  4. Are all sections of business are visible from central cashier area?
  5. Do you call authorities if you suspect someone?
  6. Have you secured your desk or cashier operation if there is a reason for concern?
  7. Have you installed a holdup alarm system and instructed staff in its use?
  8. Do you keep minimal cash?
  9. Is your routine for bank deposits varied?
  10. Is your safe locked at all times?
  11. Have you taught robbery prevention to employees?
  12. Are references checked before hiring new employees?
  13. Do two or more people open and close your business?

For more:  http://www.hospitalitynet.org/news/154000320/4054068.html

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Filed under Crime, Guest Issues, Insurance, Labor Issues, Management And Ownership, Risk Management, Theft, Training

Hospitality Industry Security Risks: New "High-Definition Surveillance Systems" Hold Promise Of Reducing "Theft-Related Losses And False Liability Claims"

“… high-definition surveillance system will also help the resort further eliminate costs by reducing theft-related losses in the resort’s restaurants and cafes and reduce the number and cost of false liability claims—which will cut insurance premiums over time. The security team can search and review footage much quicker, freeing them up for other important tasks…”

Avigilon, a leader in high-definition (HD) and megapixel video surveillance solutions, today announced that Bear Creek Mountain Resort and Conference Center in Berks County, Pennsylvania has deployed the Avigilon high-definition surveillance system to better protect its corporate assets and ensure the safety of its more than 315,000 annual guests. Bear Creek Mountain Resort replaced its analog-based surveillance system with the Avigilon high-definition surveillance solution for greater reliability, enhanced image quality, and the ability to more efficiently and quickly resolve incidents onsite.

Security personnel seamlessly manage the Avigilon high-definition surveillance system using the Avigilon Control Center network video management software (NVMS) with High-Definition Stream Management (HDSM) technology. The resort installed 42 Avigilon HD cameras ranging from 1 MP to 5 MP to monitor parking lots, the dock alley, the main pedestrian thoroughfare, equipment storage area, snow tubing hill, restaurants, hotel, and at the top and bottom of its chairlifts. Avigilon analog video encoders were installed to improve performance of the resort’s existing analog cameras. The system is monitored 24×7 and the resort stores 21 days of continuous surveillance video on an Avigilon Network Video Recorder (NVR.) The management team has remote access to the system as well.

For more:  http://www.securityinfowatch.com/bear-creek-mountain-resort-deploys-hd-surveillance-system

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Filed under Claims, Crime, Insurance, Liability, Maintenance, Management And Ownership, Risk Management, Technology

Hospitality Industry Security Risks: NBC Security Consultant Demonstrates How Criminals Can Use Hotel Staff To Break Into Hotel Rooms (Video)

[youtube=http://www.youtube.com/watch?v=udcZjs9_g80]

NBC Security Consultant shows how criminals can use hotel staff to break into a hotel room.

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Filed under Crime, Insurance, Labor Issues, Liability, Maintenance, Management And Ownership, Risk Management, Theft, Training

Hospitality Industry Guest Security: Pennsylvania Hotel Sued By Woman Attacked In Elevator For "Negligence In Failing To Provide Adequate Security"

“…The woman and her husband, of East Pittsburgh, filed the 17-page lawsuit in Allegheny County Common Pleas Court against Hyatt Hotels Corp., alleging the Findlay hotel was negligent for failing to provide adequate security that led to the Jan. 31 attack…”

A newlywed who was stabbed inside a Hyatt Regency Pittsburgh International Airport hotel elevator during what police said was an attempted sexual assault sued the hotel’s parent company on Tuesday.

Michael Furman, 28, of Weirton, W.Va., is awaiting trial. The lawsuit states that Furman rode in the elevator with her, then put his hand over her mouth and pushed her against a wall. The woman fought back, freed herself and ran to her room when the elevator doors opened, the lawsuit states.

The lawsuit states that hotel employees took five to 10 minutes to get to her room after she hit the emergency button on the phone.

Read more: Victim of attack takes Findlay hotel to court – Pittsburgh Tribune-Review http://www.pittsburghlive.com/x/pittsburghtrib/news/pittsburgh/s_765081.html#ixzz1chKZ4nod

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Filed under Crime, Guest Issues, Injuries, Insurance, Liability, Management And Ownership, Risk Management

Hospitality Industry Security Risks: Department Of Homeland Security (DHS) To Present 15-Second TV Announcement On In-Room Hotel Channels Urging Guests To Be "Vigilant" In Fight Against Terrorism

“…Starting today, the welcome screens on 1.2 million hotel television sets in Marriott, Hilton, Sheraton, Holiday Inn and other hotels in the USA will show a short public service announcement from DHS (Department of Homeland Security). The 15-second spot encourages viewers to be vigilant and call law enforcement if they witness something suspicious during their travels…”

During the PSA, which starts with a woman exiting a yellow taxi in front of a train station, a narrator says, “Maybe you see something suspicious. Can you be sure? If you see something, say something to authorities.”

The PSA, which will be interspersed with other messages on the welcome screen, will be the same in all 5,400 hotels that LodgeNet serves. It ends by telling viewers to contact “local authorities.”

Homeland Security Secretary Janet Napolitano says that reaching the “millions of guests that stay at hotels and motels each year is a significant step in engaging the full range of partners in our Homeland Security efforts.”

The federal government gained access to hotel TV sets by forming a partnership with the hotel industry’s largest association — the American Hotel & Lodging Association — which connected DHS with LodgeNet, the industry’s largest TV-content provider.

By entering hotels at a time when the hospitality industry is on the rebound, the government has the power to tap a growing, captive audience. Recent research from LodgeNet says 98% of hotel guests turn on their hotel TV, and the average guest keeps it on for more than three hours per day.

For more:  http://travel.usatoday.com/hotels/story/2011-11-02/Hotel-guests-recruited-with-Homeland-Security-TV-spots/51032602/1

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Filed under Guest Issues, Management And Ownership, Privacy, Training

Hospitality Industry Security Risks: Florida Hotel Evacuated By Police Bomb Squad After "Suspicious" Suitcases Are Found In Lobby

“…The scare shut down nearby roads and displaced about 300 guests. They were shifted to the nearby Renaissance Hotel. Deputies roped the area off and surrounded the hotel…”

An International Drive hotel was evacuated Sunday night after two suspicious packages were found in the lobby, Orange County deputies said.

Authorities said the bomb squad was called to the Hilton Garden Inn on Westwood Boulevard. The suspicious packages were two suitcases that were left behind by guests in the lobby at about 6:00 p.m.

After nearly four hours, investigators deemed the two suitcases safe. But officials haven’t said what they found inside.

For more:  http://www.wftv.com/news/29225407/detail.html

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Filed under Crime, Guest Issues, Liability, Management And Ownership, Risk Management, Training

Hospitality Industry Security Risks: Minnesota Hotel Security Employees "Fight" With "Partiers" As Mini Riot Erupts Outside Hotel

 “…hotel security employees were fighting with event-goers… partiers soon began moving north on Nicollet Mall, throwing restaurant patio furniture into the streets and getting into fights, but damage was minimal…

Police made three arrests after what they’re calling a “mini riot” broke out on the streets of downtown Minneapolis. Dozens of officers responded to a dance party involving several hundred teens called Big Bash 2 around 10 p.m. Saturday. The event was held in a hall next to the Hyatt Regency Hotel.

Three people were arrested, including someone who punched an officer in the face.

For more: http://www.chron.com/default/article/Police-arrest-3-after-mini-riot-in-Minneapolis-2165669.php

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Filed under Crime, Guest Issues, Injuries, Insurance, Labor Issues, Management And Ownership, Risk Management, Training

Hospitality Industry Security Risks: Wisconsin Hotel Employee Responsible For Spotting And Reporting Thief On Property

“…A housekeeper saw a man with a metal tool in his hand get out of a Chevy Malibu and peer into the window of a car in the lot. The employee recognized it as the same car involved in a break-in the prior week…”

An observant hotel maid helped nab people believed to be responsible for thefts in a number of communities. According to the Wauwatosa police report:

An 18-year-old Milwaukee man was arrested for theft and retail theft and a 17-year-old Milwaukee man was arrested for retail theft after they were seen prowling in Crowne Plaza Hotel parking lot, 10499 Innovation Drive, at 3:56 p.m. Aug. 14.

The vehicle also matched the description of a car seen driving away from a retail theft at Advanced Auto Parts on 121st Street and Capitol Drive in July. The stolen auto parts were found still in the trunk.

Menomonee Falls, Germantown and Greenfield police believe the duo also is responsible for thefts in their communities.

For more:  http://www.wauwatosanow.com/news/128324293.html

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Filed under Crime, Labor Issues, Liability, Management And Ownership, Risk Management, Theft