“Every major hotel company is working to get as many of their systems as possible out of the scope of the Payment Card Industry Data Security Standards (PCI-DSS)…Most of these companies have focused on solutions based on tokenization, and many have implemented them or are in the process of doing so.â€
Tokenization is a process whereby sensitive card data is stored in a single secure location, which may be operated by a hotel brand, a payment gateway or another third party, and replaced in hotel systems by substitute “tokens.â€Â The tokens can be used to complete the transaction, but are useless if intercepted electronically by a thief.Â
Top hotel security executives met several times to discuss this problem as the HTNG Secure Payments Framework effort took shape during August and early September. Early discussions indicated a broad agreement that a single industry framework is needed, and that the framework needs to work with existing security approaches in place at major hotel companies and in commonly used systems. There was also agreement on the key elements needed for the industry framework. The group intends to document this framework conceptually in a white paper that will form the basis for subsequent standards development.
 This new effort will leverage hotel companies’ prior investment in tokenization efforts, adding a layer of security that will enable those solutions to be extended to unrelated parties that may be involved in transactions, such as online travel agencies, global distribution systems, switches, channel management systems, central reservation systems, management companies, independent hotels, payment gateways, swipe devices, and other parties. “The approach is intended to enable the tokenization of card data by the first system that touches the reservation,†said Rice. “The sensitive data will remain stored in a secure vault, and all of the other systems will simply pass along the token in place of the credit card. The hotel itself can then submit the token to its token provider or gateway to complete the card transaction. The card data itself need never touch a hotel system.â€
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