[vimeo https://vimeo.com/107482118Â w=500&h=281]
Petra Risk Solutions’ Loss Control Manager, Matt Karp, offers a P3 Hospitality Risk Report – ‘Common Fire Code Violations’.Â
P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America ’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.
For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.
Comments Off on Hospitality Industry Management Update: “Common Fire Code Violations†(Video)
Filed under Fire, Hotel Industry, Insurance, Maintenance, Management And Ownership, Risk Management, Training
“OSHA will now receive crucial reports of fatalities and severe work-related injuries and illnesses that will significantly 
enhance the agency’s ability to target our resources to save lives and prevent further injury and illness. This new data will enable the agency to identify the workplaces where workers are at the greatest risk and target our compliance assistance and enforcement resources accordingly.”
-Assistant Secretary of Labor for Occupational Safety and Health, Dr. David Michaels OSHA’s updated recordkeeping rule expands the list of severe injuries that employers must report to OSHA.
As of January 1, 2015, all employers must report
You can report to OSHA by
Only fatalities occurring within 30 days of the work-related incident must be reported to OSHA. Further, for an in-patient hospitalization, amputation or loss of an eye, these incidents must be reported to OSHA only if they occur within 24 hours of the work-related incident.
For more:Â http://1.usa.gov/1oJPwyW
Comments Off on Hospitality Industry OSHA Update: “Updates to OSHA’s Recordkeeping Rule”
Filed under Claims, Employee Practices, Hotel Employees, Hotel Industry, Management And Ownership, Risk Management
[vimeo https://vimeo.com/107482118Â w=500&h=281]
Petra Risk Solutions’ Loss Control Manager, Matt Karp, offers a P3 Hospitality Risk Report – ‘Common Fire Code Violations’.Â
P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America ’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.
For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.
Comments Off on Hospitality Industry Management Update: “Common Fire Code Violations†(Video)
Filed under Fire, Hotel Industry, Insurance, Maintenance, Management And Ownership, Risk Management, Training
“Best practices for mitigating risk and reducing losses for guest and employee injuries and incidents in the retail, hospitality, restaurant, gaming and entertainment industries.”
At the conclusion of this institute, you will be able to:
• Explain what drives best-in-class performance in safety and risk
management
• Implement best practices for achieving safety and
operational excellence
• Apply resources and take advantage of networking opportunities that
can lead to stronger risk mitigation practices and related expense control
For more information contact Liberty Mutual at LPED@libertymutual.com with questions.
Comments Off on Hospitality Industry Risk Update: “Liberty Mutual: Retail and Hospitality Institute II”
Filed under Guest Issues, Hotel Industry, Risk Management, Training
Last years conference was a huge success and we could not be more excited to be back! Come see Petra’s own Director of Risk Management, Todd Seiders, along with other members of the Petra P3 team. We hope to see you there!
For more information on our P3 team:Â http://bit.ly/WUWpWi
Comments Off on Hospitality Industry Conference Update: “15th Annual California Tourism Safety & Security Conference”
Filed under Conferences, Hotel Industry, Management And Ownership, Risk Management, Training
“…A full evacuation of a hotel property typically isn’t necessary unless there is a roaming shooter,
he said. Even then, Cahn’s advice to anybody staying at a hotel when a violent outburst occurs is to remain in place until directed otherwise by police. People pouring into the hallways to leave could give a shooter more targets…”
When a gunman holes up in a hotel room with one or more other people, as happened Sunday at the Westin Canal Place in New Orleans where police said a man shot a friend before killing himself, the first task of hotel management, after making sure police are en route, is to usher other guests someplace safe and comfortable, hotel security specialist Mike Cahn said on Monday.
For more:Â http://bit.ly/1yArFWE
Comments Off on Hospitality Industry Management Update: “Someone’s Been Shot at Your Hotel. What Should Management Do Next?”
Filed under Crime, Employee Practices, Hotel Employees, Hotel Industry, Management And Ownership, Risk Management, Training
“…Hotels are liable for employees who may commit a criminal act against a guest, but are not generally liable when that act is committed by another guest or guests. 
This falls under the law that states that the hotel can’t be responsible for acts that are considered outside of the property’s control. The exception would be if a hotel was aware of a potential problem, or previous issues, but didn’t take steps to insure guest safety…”
Have you ever arrived at your hotel only to find that your room is not yet ready? Anyone who has traveled has had this experience.  What do most people do next? They typically check their bags with the bellman and find a place to pass the time. A call comes a few hours later to tell them that their room is ready, but their bag, the one they checked earlier, can’t be located.
For more: http://fxn.ws/1sm6Ptg
Comments Off on Hospitality Industry Liability Update: “If a Hotel Loses Your Bags Are They Responsible?”
Filed under Employee Practices, Guest Issues, Hotel Employees, Hotel Industry, Liability, Management And Ownership, Risk Management, Training
“…He went to Panama City Beach with his dog, which he depends on, along with his parents and his roommate.
He went looking for a hotel room at the Front Beach Inn….Fleming said he was yelled at by the front desk clerk and told she had no vacancies when the sign out front read vacancy. Fleming said she later told police they had rooms…”
Karl Fleming was just looking to do something fun at the request of his family, but it turned into a distressing situation when he and his service dog were turned away from a hotel.
Army veteran Fleming attended K9s for Warriors camp in Ponte Vedra Beach. He graduated with his service dog ‘Kuchar’ last year and moved on, ready to face the world. But Wednesday night he had a setback.
Fleming has a traumatic brain injury as a result of a rocket propelled grenade while he was serving in Afghanistan in 2011.
For more:Â http://fcnews.tv/1A1SZAR
For a brief video on some of the steps you can take to help train your front desk staff at your hotel, check out the video below:
[vimeo https://vimeo.com/96622404Â w=500&h=281]
Petra Risk Solutions’ Loss Control Manager, Marco Johnson, offers a P3 Hospitality Risk Report – ‘Front Desk Best Practices’.Â
P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America ’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.
For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.
Comments Off on Hospitality Industry Legal Update: “Veteran, Local Service Dog Turned Away From Hotel”
Filed under Employee Practices, Guest Issues, Hotel Employees, Hotel Industry, Management And Ownership, Training
“…A room attendant who photographed the soiled mattress in room 230 weeks
before the inspection told an arbitrator it had been in use up until April, 2014…The firm also found that hotel management had failed to properly train staff on how to handle sheets and towels contaminated with human waste and other substances…”
Working in this Bronx motel is a bloody hell.
The owners of a hot-sheet motel where union laborers have been protesting wage and benefits cuts failed to replace a bloody mattress two years after a dead man was found on the bed, workers claim.
Owner Ankoor Naik has also ignored two independent reports that found inadequate training and protection for employees at the 94-unit flophouse despite hazardous conditions and bedbug infestations, workers and safety experts attest.
For more: http://nydn.us/1qL4QQDÂ
Comments Off on Hospitality Industry Management Update: “Hot-Sheets Bronx Motel Kept Bloody Mattress in Room Years After Customer Died of Overdose on Bed”
Filed under Bed Bugs, Claims, Employee Practices, Guest Issues, Health, Hotel Industry, Maintenance, Management And Ownership, Training
Comments Off on “2014 Hospitality Law Conference” Sponsored By HospitalityLawyer.com On February 10-12 Features Industry Legal, Safety And Security Solutions
Filed under Conferences, Guest Issues, Injuries, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Training
