Tag Archives: Videos

Hospitality Industry Health Risks: CDC Reports That Up To “58% Of Hotel And Public Swimming Pools Contain Fecal Matter”, Resulting In Increased “E.Coli & Other Recreational Water Illnesses”

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In 2013, the U.S. Centers for Disease Control and Prevention (CDC) released a report that found fecal matter in 58% of public swimming pools. The study looked at 161 samples from pool filter concentrates…The study detected E. coli in over 50% of the pool samples, indicating that swimmers frequently introduced fecal material into pools. This could mean that pathogens can be transmitted to others through the use of these pools and recreational water activities…Although the study found E. coli at higher rates in municipal pools, pools that required a membership or were located within a club still tested positive 49% of the time.

Although the study found E. coli at higher rates in municipal pools, pools that required a membership or were located within a club still tested positive 49% of the time. Since 1978, the incidence of recreational water illness (RWI) outbreaks of acute gastrointestinal illness has substantially increased.

Some of the organisms detected in the study included:
• Pseudomonas aeruginosa
• E. coli
• Giardia intestinalis
• Cryptosporidium

Contrary to popular belief, chlorine does not kill all germs instantly. There are germs today that are very tolerant to chlorine and were not known to cause human disease until recently. Once these germs get in the pool, it can take anywhere from minutes to days for chlorine to kill them.

Recreational water illnesses are caused by germs spread by swallowing, breathing in mists or aerosols of, or having contact with contaminated water in swimming pools, hot tubs, water parks, water play areas, interactive fountains, lakes, rivers, or oceans. Recreational water illnesses can also be caused by chemicals in the water or chemicals that evaporate from the water and cause indoor air quality problems.

These are just a few things to know about microbial contaminants and recreational water illnesses, to learn more about this other health and safety or environmental and indoor air quality issues, please visit the websites shown on the screen.

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Filed under Guest Issues, Health, Liability, Maintenance, Pool And Spa, Risk Management

Hospitality Industry Risk Solutions: “3rd Global Congress On Travel Risk Management” To Be Hosted By HospitalityLawyer.com On Sept. 30 – Oct 1 In Houston, TX (Video)

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HospitalityLawyer.com Education Partner II

HospitalityLawyer.com

HospitalityLawyer.com, in coordination with the Greater Houston Convention & Visitors Bureau, will host the 3rd Global Congress on Travel Risk Management, September 30 to October 1, 2013, in Houston, Texas, at the Galleria Omni Hotel. The Global Congress focuses on  solutions enabling businesses and governments to meet their Duty of Care to mobile employees and protecting mobile data.

The travel, tourism and hospitality industries are a $3.5 trillion global economic powerhouse encompassing transportation, lodging, and venues and events. Governments around the world spend trillions on infrastructure and travel support systems. Disruptions are costly, both financially and in customer goodwill. The Global Congress’s objective is to facilitate the delivery of safe, secure and uninterrupted travel via an all-encompassing public-private dialogue dedicated to the sharing of best practices for issues faced by the global travel, tourism and hospitality industries.

For more:  http://www.hospitalitylawyer.com/?post_type=gc&p=565

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Filed under Conferences, Guest Issues, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Training

P3 Hospitality Industry Risk Report: “Improving Hotel Security After Boston” Presented By Petra Risk Solutions’ Director Of Risk Management Todd Seiders (Video)

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In the wake of the Boston Marathon bombings, it’s time to re-examine our security efforts and update our attitudes and training. Petra Risk Solutions’ Director of Risk Management, Todd Seiders , offers a P3 Hospitality Risk Update – ‘Improving Hotel Security after Boston’. 

P3P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.

For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.

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Filed under Guest Issues, Insurance, Liability, Management And Ownership, Risk Management, Training

Hospitality Industry Security Risks: "Hacking Hotel Locks In Seconds With Cheap Tools" (ABC News Video)

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Why 100’s of thousands of tourists are vulnerable to theft or worse.

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Filed under Guest Issues, Liability, Maintenance, Management And Ownership, Risk Management, Technology, Theft

Hospitality Industry Security Risks: Hotel "Electronic Room Locks" Opened With "Hacking Device" Tool Disguised As "Dry Erase Marker" (Video)

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A trio of hackers have built a tool that appears to be an innocent dry erase marker, but when inserted into the port on the bottom of a common form of hotel room keycard lock triggers the lock’s open mechanism in a fraction of a second.

The security researchers who spend their days breaking into clients’ systems to find and fix security vulnerabilities often call themselves “penetration testers,” or “pentesters.” But one group of hotel lock hackers just gave the term “pentest” a very different meaning.

The inconspicuous lock hacking device is an adaption of one demonstrated at the Black Hat security conference in July by Cody Brocious, a hacker and software developer for Mozilla, who discovered and exploited a vulnerability in Onity locks, a cheap and popular hotel room lock that the company says are used on at least four million hotel rooms worldwide. Through the port on the bottom of the lock intended for a device that hotels can use to set master keys, Brocious found he was able to read the lock’s memory, including a decryption key stored on the locks that gave him access to their opening mechanism.

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Filed under Crime, Guest Issues, Liability, Management And Ownership, Privacy, Risk Management, Technology, Theft

Hospitality Industry Safety Risks: Hotel And Resort Pool Drain Covers Must Comply With Federal Laws (Video)

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Filed under Guest Issues, Injuries, Insurance, Legislation, Liability, Maintenance, Management And Ownership, Pool And Spa

Hospitality Industry Security Risks: Florida Hotel Security Cameras Capture Armed Robbery Suspects In Action (Video)

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Two armed men are on the run after police say they pulled of a hotel heist.

Security cameras captured every moment of the robbery at the Howard Johnson hotel on 50th Street in Tampa.

The footage shows the men make their way from the back of the hotel to the front office, where they force the clerk to empty the cash register at gunpoint. The suspects even take the handsets off the phones to keep the clerk from calling for help.

“These individuals are armed and they’re very determined and were very aggressive,” said Tampa police spokesperson Laura McElroy.

Both men were smart enough to cover their faces while they pulled off the crime, but one of them waited to mask up until after he scoped out the hotel lobby. That footage is giving police at least one clear shot of one of the men.
Read more: http://www.abcactionnews.com/dpp/news/region_tampa/security-footage-shows-armed-robbery-of-tampa-howard-johnsons-hojo#ixzz21pbvMAwY

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Filed under Crime, Labor Issues, Liability, Management And Ownership, Theft

Hospitality Industry Theft Risks: Former Iowa Hotel Assistant Manager Convicted Of Stealing Money From Guest's Wallet

“…Officers reviewed surveillance footage, which showed a woman picking up towels in the pool area along with the man’s wallet. The pool attendant turned over the wallet to Cole, who then was the assistant manager…the footage showed Cole looking through the wallet, then going into a room that did not have surveillance cameras…”

A former local hotel employee a jury recently found guilty of taking money from a guest, albeit on a lesser misdemeanor offense, will not have a conviction on her record.

Judgment for Misty Marie Cole’s offense of third-degree theft was deferred, and she was placed on probation for one year Monday.
A judge ordered her to pay the $1,000 she took.

Cole, 32, of Danville, was tried earlier this year for second-degree theft, which is a felony that could have netted the woman as many as five years in prison.

For more:  http://www.thehawkeye.com/story/Motel-052512

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Filed under Fire, Guest Issues, Labor Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Legal Risks: ADA "Pool Lift" Product And Installation Demonstration Video

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Filed under Guest Issues, Legislation, Liability, Maintenance, Management And Ownership, Pool And Spa, Risk Management, Training

Hospitality Industry Legal Risks: ADA "Pool Lift" Product And Installation Demonstration Video

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Filed under Guest Issues, Legislation, Liability, Maintenance, Management And Ownership, Pool And Spa, Risk Management, Training