“…public accommodations must ensure that no individual with a disability may be “treated differently than other individuals because of the absence of auxiliary aids and services.”
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Included as examples of “auxiliary aids and services” are closed caption, rear-window captioning and open captioning for individuals who are deaf and hard of hearing.
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With the advances in technology, it is argued that at least one form of captioning is now required in virtually all hotel rooms, meeting rooms, bars, restaurants, and other accommodations with televised services.Â
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Nearly all television sets built since 1993 with screens of 13 inches or more that are sold in the United States have closed captioning embedded in the television set. The closed captioning becomes visible when you use a special decoder, either as a separate box or built into the television set
If your hotel meeting and conference facilities appeal to a broad range of groups or organizations, which include disabled individuals (as nearly all do), are you providing auxiliary aids and services for visually impaired, deaf and hard of hearing guests?Â
For more:Â http://hotellaw.jmbm.com/2011/01/hotel_ada_defense_conference_centers_and__group_hotels.html
